Lovely staff, both Jason & Fiona..very helpful, no nonsense, really friendly, welcoming, customer service. They quickly evaluated a few pieces of jewellery for me...separating the valuable ( real gol... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Lovely staff, both Jason & Fiona..very helpful, no nonsense, really friendly, welcoming, customer service. They quickly evaluated a few pieces of jewellery for me...separating the valuable ( real gol... Ver mais
A empresa respondeu
We used again H&T Pawnbrokers to exchange 1000 pounds to Euro, service was good, rates are attractive, location is handy to come. Chloe, employee of Shawalands, Kilmarnock road, Glasgow was very kin... Ver mais
A empresa respondeu
Visited H&T Pawnbrokers in Huddersfield today to sell some gold jewellery. The staff were very friendly and helpful also very knowledgeable, smooth transaction, would highly recommend this business.... Ver mais
A empresa respondeu
We had fantastic service from Jackie and Nicole in the Hamilton location, really quick evaluation of gold necklaces and rings. Gave us a good quote as well for the items we sold. Will definitely retu... Ver mais
A empresa respondeu
H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
Times house, SM1 4AP, Sutton, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Main branch James street Sarah kasandra manager Nadia very polite helpful very good in there roles I buy a lot of bars jewellery plus use other services to they always helpful was there today to please of you can give them there feedback from Rashid

Resposta da H&T Pawnbrokers
Lovely staff, very helpful and eager to get me a bargain

Resposta da H&T Pawnbrokers
First time I’ve ever been to a pawnbrokers & I must say how well I was looked after.
The cashier who looked after me explained everything that I needed to know & when I asked questions she answered very professionally.
A very nice cup of coffee by the way

Resposta da H&T Pawnbrokers
I visited H & T Pawnbrokers Watford High St
I had a small amount of scrap gold (broken rings/bracelets) that had been gathering dust in a drawer.
So browsed the internet for scrap gold price (i appreciate the price is not the same as on the high st)
Walked into town with a low figure in mind.
No complaints about the staff BUT £11 a gram for scrap gold is an absolute joke(although not a funny one)
Walked a few hundred yards up the road to a reputable jewellers Jacksons where they offered me £26 a gram .

Resposta da H&T Pawnbrokers
They are helpful and very professional! I’m glad that I chose them!

Resposta da H&T Pawnbrokers
I couldn't fault them at all the staff were very nice friendly and helpful at the high road Tottenham north London branch they are brilliant and I wouldn't change anything 5 stars 🌟🌟🌟🌟🌟

Resposta da H&T Pawnbrokers
Absolutely delighted with my experience purchasing a Breitling watch. The team offered fantastic part‑exchange value on my old watches, far better than I expected, and the price matching on the new Breitling was exceptional.
A special mention goes to Toni, who truly went the extra mile. She worked tirelessly to secure the best possible price match and valuation, keeping me updated throughout and making the whole process smooth and enjoyable. Her professionalism and dedication really stood out.
Overall, an excellent shop with outstanding customer service. Highly recommended.

Resposta da H&T Pawnbrokers
Can't fault them anywhere in the whole process on both visits very polite handled my item with care kept me informed about all information and I felt comfortable about the amount 👌
I needed cash for an emergency...everything explained, along with my options.
Great service 👏 money was in my account in no time.
The staff were extremely rude in the Darby shop , and the people there made me feel ashamed for pawning my belongings. I left feeling embarrassed, disrespected, and looked down on during the entire experience.

Resposta da H&T Pawnbrokers
I went to H&T to sell my gold chains. I got a good price which I was happy with and the transaction was quick and simple.
I waited for days to receive a ring that rattles! Why would you send out a ring with a setting so loose it makes a rattling noise?
As per instructions I’ve sent it back recorded which cost me £10.95. The return process is archaic but they did refund my return cost so have updated a star.

Resposta da H&T Pawnbrokers
Great staff great manager, albany road cardiff
East Ham branch amazing service and staff very professional in the work. And thank you very much much appreciated
The staff are so lovely, professional and very friendly. I would highly recommend this place to anyone, you will not be disappointed. Keep up the amazing work that you do. 👍
Always a great experience at Sittingbourne branch nicola goes out of her way to make sure your experience is as smooth as can be and you walk away with a smile.
Excellent service from Ian and Paula. Easy and extremely fast thank you
What can I say that the process easy & straight forward. Bianca her customer service skills are second to none she was polite helpful & very professional.
10 out of 10
Both the staff at Golders Green were kind and friendly. Appraised my 24k gold bracelet and given me higher one. Definitely I will come back xx
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.