Hanratty Jewellers Avaliações 

60
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First class service, very pleased with the 2 Secrid card wallets I bought for 2 special birthdays, i have had one for a few years , best secure card wallets you can buy. Love the little extras as wel... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love my necklace I bought one in Ireland and few years ago but unfortunately it broke! But thankfully this company had the exact same one! And I receive a little packet of love heat sweets and a gif... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a personalised disc pendant as a gift. Being close to Christmas and choosing a business I hadn’t used before meant I was a bit worried about delivery in time for Christmas. I messaged to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a Celtic cross pendant online and enquired about the size. Staff were quick to respond even out of regular business hours and the following day sent me pictures which assisted me in making my... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Negociante de Diamantes
  3. Loja de Souvenirs
  4. Joalheiro
  5. Serviço de conserto de jóias
  6. Conserto de relógios

Escrito pela empresa

HANRATTY JEWELLERS, 7 CARDINAL O’FIAÍCH SQUARE, CROSSMAGLEN, CO. ARMAGH, NORTHERN IRELAND Hanratty Jewellers is a family run business located in the centre of the bustling town of Crossmaglen, on the outskirts of Newry. The Hanratty family took over the business in 2000, bringing it to new levels firstly with a big move from North Street to our vibrant new premises on the Square, Crossmaglen which is easily accessible from Newry, Armagh, Belfast and Dundalk, and now with the addition of our online showroom. The business has gone from strength to strength serving the local area and neighbouring counties with beautiful classic gold and diamond jewellery, while working to bring the latest trends in jewellery, watches & giftware to our customers. Products we offer: Jewellery, Watches, Engagement, Wedding & Eternity Rings & Giftware for all special occasions. Customer Service: We pride ourselves on going the extra mile for our customers, whether instore or online, by taking time to understand what our customers need and want from their jewellery piece. Our motto is “where’s there’s a will, there’s a way” and our aim is to ensure that each and every customer leaving Hanratty Jewellers, whether instore or online, feels valued and appreciated. Our Services: Our services include gift wrapping, jewellery clean, polish, setting, repairs, bespoke requests, watch batteries, watch repairs/overhauls, repair guarantee, engraving/personalisation. Thank you for reading x


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(60)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service, jolene & Catherine, a pleasure dealing with yous. Helpful in every way.

6 de fevereiro de 2025
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Resposta da Hanratty Jewellers

Thank you Mary Theresa, much appreciated! Jolene x

Avaliado com 5 de um total de 5 estrelas

All at Hanrattys went above and beyond…

All at Hanrattys went above and beyond to obtain the specific ring I wanted to purchase and with very little notice. They were then more than accommodating when I needed it resized,and they kept me informed on the rings progress throughout. Fantastic service and customer care, for an awkward customer like me. I wish them continued success 👍

18 de janeiro de 2025
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Resposta da Hanratty Jewellers

Thanks Adrian, your custom is greatly appreciated, Jolene 🙌

Avaliado com 5 de um total de 5 estrelas

Above and beyond

I think their care and attention to detail is above and beyond. The item I ordered looked slightly different to the pic so they sent me a picture of the item that would be received before I paid for it and sent it! Thank you Carrie

5 de dezembro de 2024
Avaliação não solicitada
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Resposta da Hanratty Jewellers

Thank you Carrie, glad you were happy with our service 🙌 Jolene x

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Jolene

Amazing customer service from Jolene. I bought a St Anthony Medal on line, the communication, speed of delivery and quality of the medal were first rate. Thank you so much

17 de dezembro de 2024
Avaliação não solicitada
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Resposta da Hanratty Jewellers

My pleasure Aidan, thank you for your kind words and generous 5* rating, glad I was able to help with the medal, Jolene

Avaliado com 3 de um total de 5 estrelas

Over a week after paying for and…

Over a week after paying for and placing my order and nine days before Christmas, they've sent me an email saying 'at my request, they have cancelled my order'

Edited after following up with email- order was cancelled due to a high number of recent breakages in transit.

8 de dezembro de 2024
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Resposta da Hanratty Jewellers

Hi Bill, apologies again for the inconvenience as explained in my email response to you, we will be looking at removing larger breakable from the website in the new year. I appreciate your edited rating on Trustpilot. Kind regards, Jolene

Avaliado com 5 de um total de 5 estrelas

Great service, quick turn around.

Very Efficient service. Nicely packaged for a delicate item.

25 de novembro de 2024
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Resposta da Hanratty Jewellers

Hi Dan, thanking you for your generous review, delighted you were happy with your purchase, Happy Christmas! Jolene

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Easy to order arrived in good time product is beautiful and very lovely wrapped

20 de novembro de 2024
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Resposta da Hanratty Jewellers

Thank you Margaret for your kind words and for taking the time to give us a 5* review, it is much appreciated, wishing you and your family a Happy Christmas, Jolene x

Avaliado com 5 de um total de 5 estrelas

Excellent!

6 de novembro de 2024
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Resposta da Hanratty Jewellers

Thank you Frazer for your 5* review, delighted you were happy with your purchase, kind regards, Jolene

Avaliado com 5 de um total de 5 estrelas

Came wrapped lovely and all had an…

Came wrapped lovely and all had an individual bag. The earrings are lovely very impressed.

31 de outubro de 2024
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Resposta da Hanratty Jewellers

Hi Alicia, thank you for your 5* review, the earrings are very cute and I hope their recipients were as pleased as you! Happy Christmas, Jolene x

Avaliado com 5 de um total de 5 estrelas

First class service

First class service! We were looking for a particular ring which we sourced on the web page and then went to the shop. Joleen was more than welcoming and professional. Couldn’t speak more highly of the service we received. Will definitely be back.

31 de outubro de 2024
Avaliação não solicitada
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Resposta da Hanratty Jewellers

Thank you so much Stephen & Geraldine for making the journey to Crossmaglen, very much appreciated and delighted to hear that you’d found what you wanted on the website! 🙌 Only too happy to help! Have a lovely weekend, Jolene ❤️

Avaliado com 5 de um total de 5 estrelas

Ordered bracelet and arrrived very…

Ordered bracelet and arrrived very quickly
With a little note and a packet of love hearts
Would highly recommend

23 de agosto de 2024
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Resposta da Hanratty Jewellers

Hi Michelle, thank you for your generous 5* review, hope you loved your Newbridge bracelet, many thanks, Jolene

Avaliado com 5 de um total de 5 estrelas

5 ⭐️ service and communication from…

5 ⭐️ service and communication from Jolene and the team at Hanratty Jewellers. I also purchased the wrong size of ring and Jolene was able to sort everything out so fast for me. Nothing was a bother. Will definitely purchase again as the ring is just beautiful and beautifully presented and lovely touch of wee love heart ❤️ sweets along with the ring. Thank you so much again Siobhan x

6 de agosto de 2024
Avaliação não solicitada
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Resposta da Hanratty Jewellers

What a fabulous 5* review! Thank you so much Siobhan and for your much appreciated custom, glad we could sort you out quickly for the birthday gift! Jolene x

Avaliado com 5 de um total de 5 estrelas

Lovely jewellers friendly staff and…

Lovely jewellers friendly staff and gorgeous stock

6 de junho de 2024
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Resposta da Hanratty Jewellers

Hi Debbie! Thank you for your much appreciated custom and your 5* review, it means so much to our small business, see you soon, Jolene x

Avaliado com 5 de um total de 5 estrelas

The exact product wanted

The exact product wanted. Although bought separately it was put together for me. Excellent

31 de maio de 2024
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Resposta da Hanratty Jewellers

Hi Sara, thank you for giving us 5 stars in your review, much appreciated and glad you love your earrings, have a great day, Jolene x

Avaliado com 5 de um total de 5 estrelas

Lovely medal

Lovely medal. Fast delivery!

4 de junho de 2024
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Resposta da Hanratty Jewellers

Thank you Karina for your 5* review! Glad you loved the medal, Jolene x

Avaliado com 5 de um total de 5 estrelas

Brilliant personal service

Ordered a bracelet to replace one I received for 50th birthday present and accidentally broke. After a delay due to shortage of stock the owner very kindly sourced the same bracelet for me and sent it by courier. Excellent service and brilliant business. Would definitely recommend this family run business. Thank you Jolene!

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Hanratty Jewellers

Resposta da Hanratty Jewellers

Hi Cathy, thank you for your 5-star review and for your kind words, much appreciated, Jolene x

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