HANX Avaliações 

934
•
O TrustScore é 3 de um total de 5

3,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

My partner can finally take in more than just a tip. Although, my only concern is that lubrication didn’t last long, which doesn’t matter much to me because I don’t last long. Worth buying the extra s... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team are so passionate about the products and focused on personal pleasure. The products are so lux and such a joy to use on my own and with my partner. The lube, condoms and Cindy allow for fun l... Ver mais

Avaliado com 1 de um total de 5 estrelas

HANX Libido lift. Only tried one sachet, mixed with Lemonade taste okay, but very grainy. Had absolutely no effect whatsoever 😕 Woke up the next morning with an horrendous headache and feeli... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos de higiene
  2. também em
  3. Centro de Saúde e Beleza
  4. Farmácia Online
  5. Loja de vitaminas e suplementos
  6. Serviço de emagrecimento

Escrito pela empresa

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

934 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(934)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love the naural and healthy alternative, I can feel the difference

So far so good. It is great to have an alternative which isnt full of nasties neither of us want covering our parts. I can definately feel a difference compared to other brands that I later researched to have forever chemicals and other things in them.

Om not the biggest fan of weight loss injections and that element of the brand personally but love that they have created natural and healthy alternatives for contraception.

29 de novembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Lucas,

Thank you for your recent 5* review of HANX products!

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Bye Bye Cindy :(

It is less than a year I bought Cindy and it stopped working last week. I read on TrustPilot that this is a frequent malfunction. Not sure if I should buy a new one or change brand. Just an honest feedback.

22 de novembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Carla,

Thanks for your recent feedback, its a shame to read your Cindy has stopped working. Please contact our customer service team at hello@hanx.co.uk and one of the team will be happy to assist.

Best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Libido Lift

My initial parcel from my monthly subscription of libido lift got lost in the post, the girls at HANX went out of their way to ensure another was despatched as soon as possible. Love this product to help with getting a little in the mood with a peach flavoured alcohol free cocktail- highly recommend :-)

7 de novembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Sharon,

Thank you for your recent 5* review of HANX Libido Lift- and so pleased to see our team supported you with a suitable resolution.

We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

First class products and service

HANX is not only an excellent, female led brand and product, but the customer service is truly outstanding. They really do CARE about their community, and this personal touch (pardon the pun) matters greatly in the times we live in. They have become my 'go to' for my many girlfriend's birthdays and they are each loving their Cindy ('and so much better than a scented candle and bottle of gin as a gift!') ❤️

7 de novembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi LT,

Thank you for your recent 5* review of HANX! We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Worst Customer Experience, Gutted

Heard a lot of good things about this brand but my experience has been nothing short of underwhelming and I’m still without my products 10 days after ordering. A tracking number was sent but the parcel has still not been picked up.

The worst part of the experience has been the customer care / lack of. 3 emails sent in the last 8 days and no response just an automatic email saying we are a small team and will get back to you within 3 working days. I am incredibly understanding of brands when they are a small team, as long as this isn’t used as an excuse to decrease customer care. It is incredibly frustrating when a brand present themselves as caring when it’s not backed up with actions.

My only option now is to create a chargeback with the bank as I’ve not received my products and I’m unable to speak to anyone in the team.

Fingers crossed this is an isolated issue, or this enlightens people before purchasing if customer support is a factor in their decisions

3 de outubro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Owen,

Thanks for your recent customer experience feedback, we really missed the mark here.

I understand Olivia has been in touch with you directly last week to offer support and a resolution with your recent order replacement and refund, but do reach out to us if you need anything else to support.

Best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Cindy is great while it lasts

Cindy is great while it lasts but not longer than 6 months. I've changed 2 so far with the same problem. They stop working after 6 months. Same happened with a friend's. She's changed 2 but had the same problem after less than 6 months.

3 de outubro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Oana,

Thank you for your recent feedback- this is not the experience we strive for at HANX.

Whilst all of our products are subject to rigorous testing prior to launch, we do realise that with an electrical product such as this one each individual can have a different experience.

Do reach out to us at hello@hanx.co.uk if you would like further assistance with your order.

Best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Tried once, never again

Today was our first time ever trying out the large ultra-thin condoms, bought because of their vegan branding. And then it also became our first condom we’ve had to break on us. Literally the first one from the box too. So anyway were spending £30 on plan b tomorrow, £11 down the drain on these since we’re obviously binning them not trusting the rest or brand ever again; hopefully no pregnancy caused due to this shoddy product

Do not buy this item, it cannot be trusted, just stick with durex who we’ve never had any issues with

1 de outubro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi there,

Thank you for getting in touch. We are so sorry to hear of your recent experience with HANX and the stress caused of the condom breaking.

As a medical device our condoms are CE certified and undergo rigorous testing to achieve this certification. Whilst it is rare, as latex condoms (regardless of brand) are made from a natural material they can from time to time, split under different circumstances. It’s possible that the size of our condoms isn’t compatible with the condom wearing partner.

If you would like any further support with your recent purchase, please email our team at Hello@hanx.co.uk quoting TP and our team will be in touch.

Best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Omg sorry but what an absolute…

Omg sorry but what an absolute gadget.....im in heaven 💕💕

27 de setembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Leza,

Thank you for your recent 5* review of HANX products! We are truly grateful for customer feedback like yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 3 de um total de 5 estrelas

Cindy is too intense

Cindy is too intense. Not pleasant. No way to turn down the intensity. A disappointment.

1 de setembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Anna,

Thank you for sharing your recent feedback.

Whilst all of our products are subject to rigorous testing prior to launch, we do realise that with a product such as this one, each individual can have a different experience.

Cindy has 10 different frequencies of suction and vibration, for ultimate choice and discretion. Please contact our customer services team at Hello@hanx.co.uk quoting TP, if you need further assistance with your order.

Best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Weight loss injections with Hanx

I’ve started Mounjaro with Hanx and am now 2 weeks in.

I’m now a massive advocate for this treatment it’s been so easy to do in terms of the injections themselves and it’s completely transformed my poor eating habits.

I’m still eating meals but I’ve completely stopped scoffing snacks and that’s always been my biggest weakness. I’m down 3kg in 2 weeks and have been to the gym almost every day - I’ve found I’m a lot less lethargic.

Huge recommendation.

4 de setembro de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hi Richard,

Thank you for your recent 5* review of the HANX Weight Management Programme.

We are truly grateful for customer feedback such as yours, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

The condoms are great

The condoms are great, my partner is no longer chosing to use hormonal contraception due to the adverse effect it has on her physical and mental wellbeing. So we are now using hanx as our contraception of choice. We ran out the other day and used a different natural feel brand that was in the back of the drawer, it felt like stroking a cat in marigolds in comparison. Great to be reminded how great these condoms are.

29 de agosto de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Thank you for your recent 5* review of HANX products! We are so pleased our products are working for you and your partner. We’ve developed our condoms to be as natural as possible, with no harsh chemicals.

All our best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

No effect

No effect. And tasted terrible and stayed powdery even when mixed well

6 de agosto de 2024
logotipo da HANX

Resposta da HANX

Hi Mrs D,

Sorry to hear about your recent product experience. We're really committed to helping you get the most out of this product and get the results you're looking for.

We'd love to follow up with you, please drop us a line at hello@hanx.co.uk and our team will look into this for you.

Thanks,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

I'm too big :(

These are tiny! I think dimensions on the website are wrong, I bought a 30 pack of regular sized ones, and had to give them away on account of them not fitting and not wanting them to go to waste.

31 de julho de 2024
logotipo da HANX

Resposta da HANX

Hi P,

Sorry to hear our condoms were not for you.

We'd love to follow up with you, please drop us a line at hello@hanx.co.uk and our team will look into this for you.

Thanks,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Great products that work 👌

Great products that work 👌

31 de julho de 2024
logotipo da HANX

Resposta da HANX

Hi Jacqui,

Thank you for your recent 5* review of HANX products! We are truly grateful for customer feedback, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products! I love the condoms and the lub. Cindy is an amazing toy too!!! I also enjoy their comms, so fun and empowering!

26 de julho de 2024
Avaliação não solicitada
logotipo da HANX

Resposta da HANX

Hey Nohe,

Thank you for your recent 5* review of HANX products! We are truly grateful for customer feedback, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service
Quick dispatch and delivery
Top quality products that we will continue to use

15 de julho de 2024
logotipo da HANX

Resposta da HANX

Thank you for your recent 5* customer order experience review! We are truly grateful for customer feedback, it really helps us to win over new hearts and minds!

All our best,
Team Hanx

Avaliado com 3 de um total de 5 estrelas

My Cindy only lasted 6 months and while…

My Cindy only lasted 6 months and while HANX agreed it had a 12 months guarantee no real effort was made to replace it.

8 de julho de 2024
logotipo da HANX

Resposta da HANX

Hi Christine,

Thank you for your message, and your feedback - this is not the experience we strive for at HANX.

Our customer love team have contacted you directly to support with a suitable resolution.

Thanks,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Order never arrived

Order never arrived and received no response to email reporting this

30 de junho de 2024
logotipo da HANX

Resposta da HANX

Hi FL,

Thank you for your message, I hope you are well.

Sorry to hear about your recent delivery experience. I understand from the tracking information that the courier is having some trouble delivering your order.

Olivia has reached out to you directly to support with rectifying this asap for you.

Best,
Team Hanx

Avaliado com 1 de um total de 5 estrelas

Yet another condom company that only…

Yet another condom company that only cares about making a product for profit and not something healthy for womens bodies. I am not about to put something inside of me that smells like washing powder. Why make anything scented that is going into an area of the body that is HIGHLY absorbent and delicate? Waste of my money, thanks.

14 de junho de 2024
logotipo da HANX

Resposta da HANX

Hi Rebecca,

Thanks for your recent feedback, I'm sorry to hear that you haven't been satisfied with your experience so far. All HANX products include the product formulation on our website to support our customers when purchasing.

If you would like any further support with your recent order, please reach out to us at hello@hanx.co.uk quoting your order number.

All our best,
Team Hanx

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais