DO NOT WASTE YOUR MONEY. WATCH 1 - ORIGINAL - DIED AFTER 7 MONTHS NO SOLUTION FROM BUSINESS WATCH 2 - BIG RIG - FAILED WITHIN 3 WEEKS - REPLACEMENT SENT BUT NO TRACKING PROVIDED UNTIL CON... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
hardhat watches claimed the watch was designed for durability, functionality, and smart features on the job. and also claim that shipping is from the warehouse in sydney.. ITS ALL LIES... bought 2 wat... Ver mais
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Bought the Big Rig about 2 months ago for work. I'm a sparky and didn't want to wreck my Samsung on site. First impressions it's heavier than I expected but in a good way, feels solid. Battery life is... Ver mais
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Bought this around June 30, 2026, before a camping trip and it honestly impressed me. Good size, great battery life, and I’ve been using it daily on road crew work and weekends. GPS is solid, notifica... Ver mais
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3,0
Bom
474 avaliações
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Yea they have made their money
Yea they have made their money. Do not buy this product. First watch won't charge second watch went bright screen after 2 months and wouldn't reset. They are second class watches
2 de abril de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Whales,
We’re really sorry to hear about your experience — that’s definitely not what we want for our customers.
We’d really like the chance to look into this properly and get it sorted for you. If you can please email us at support@hardhatwatches.com.au
and ask for me Johnny, I’ll personally handle this for you and make sure we get a resolution in place.
We stand behind our products and are always here to help when things don’t go as expected.
— Johnny, Hard Hat Australia
Watch broke after two months after on…
Watch broke after two months after on going emails we come to the conclusion that a replacement watch will be sent out.
With no info on this replacement I emailed again only to find out they had blocked my email. Probably one of the worst companies iv delt with.
1 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Thomas,
We’re sorry to hear about your experience — that’s definitely not the impression we want to leave.
I’ve personally looked into your order and can confirm that your email hasn’t been blocked on our end. We have been in contact, and your replacement watch has already been organised, with shipping details sent through.
It’s possible some of our emails may have landed in your junk/spam folder, so it might be worth checking there just in case.
If you’re still having trouble locating the details, please reach out to us at support@hardhatwatches.com.au
and ask for me (Johnny), and I’ll make sure everything is resent and sorted for you straight away.
We’ll get this resolved for you 👍
— Johnny, Hard Hat Australia
Disappointed purchase
For the price im abit disappointed. Lovely sturdy watch. No worse nor better than a cheaper off brand watch with the same features. My biggest issue is having to recharge it every 3-4days.
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Vernalee,
Thanks for your feedback — really appreciate you taking the time to share it.
I’m sorry to hear you’ve been a bit disappointed, especially with the battery life — that’s definitely something we’d like to look into for you.
If you can flick us an email at support@hardhatwatches.com.au
and ask for me (Johnny), I’ll personally take a look and help get this sorted for you.
Keen to turn this around 👍
— Johnny, Hard Hat Australia
Purchased 3 watches
Purchased 3 watches , 2 lasted 12 months only and just stopped working? Band is ok but the clip that holds band is crap. Would not purchase again and they are 4 times cheaper elsewhere.
26 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Andrew,
Thanks for your feedback — we’re sorry to hear you’ve had this experience.
We haven’t been able to locate your order from this review, but we’d definitely like to look into this properly for you.
While our watches are built for tough, day-to-day use, any issues like the ones you’ve mentioned with functionality or the band clip aren’t something we’d expect, and we’d be keen to get this sorted.
If you can reach out to us at support@hardhataustralia.com.au
with your order details, we’ll take a closer look and see what we can do for you ask for Johnny.
We stand behind our products and are always happy to help where we can.
— Johnny, Hard Hat Australia
I’d give less if possible WSTCH IS RUBBISH
I’d give less if possible.
Fake advertising it does not work as advertised they told me they sending out replacements in batches !!!!!!!!!! It’s rubbish now they want to charge ME FEES to send back something that doesn’t do what they say !!!!! BUYER BE VERY AWARE ITS NOT WHAT THEY ARE SAYING
20 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Sharron,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
It looks like there was some miscommunication during the support process, which we understand would have been frustrating — that’s not the experience we aim to provide.
While issues like this are uncommon, when they do occur we make it a priority to resolve them quickly and properly. I’ve personally reached out to you via email to get this sorted as soon as possible.
We appreciate you bringing this to our attention — it helps us improve both our product experience and how we communicate with customers.
— Johnny, Hard Hat Australia
Outstanding Customer Service
Hi I bought a Big Rig and me being me I ask lots of questions. Mick and the team were extremely patient with me and guided me to the best option for me. The service I received was second to none. Couldn't fault this firm. Fast replies to emails, always friendly and willing to help. I would definitely be happy dealing with Hard Hat in the future and recommending products. Thanks to the crew at Hard Hat.
16 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
G’day Richard,
Really appreciate you taking the time to leave this — and glad we could help you out!
No dramas at all with the questions mate, that’s what we’re here for. Stoked to hear Mick and the team looked after you and got you sorted with the right option.
Thanks again for the support and the recommendation — means a lot.
Cheers,
Johnny
Hard Hat Watches
Wish there was a Zero Star.
Wish there was a Zero Star.
Purchased a FOREMAN watch, that failed inside 2 months.
Communication was below average, with constant stalling tactics consistent with scammers.
ie,"Did your go swimming with it?" Although supposedly water resistant and tough.LOL
Took me 2 weeks to get them to approve return then another week after they received it to activate refund, only after threat of PayPal dispute.
Their 90 day satisfaction guarantee is a sham, All about stalling.
Stay clear
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
G’day Wayne,
We’re really sorry to hear about your experience — it’s definitely not the standard we aim for.
Just to clarify, the questions our team asked (like water exposure, usage, etc.) aren’t intended to delay things — they’re there to help us pinpoint what may have caused the fault so we can pass that information back to our warehouse and manufacturers to prevent the same issue happening again. That said, we understand how that can come across and we’ll take that feedback on board.
We appreciate you sticking through the process and we’re glad the refund was ultimately resolved, but we’ll be reviewing this internally to improve both our response times and overall experience moving forward.
Thanks for bringing it to our attention.
Cheers,
Johnny
Hard Hat Watches
Ordered a new band after the original…
Ordered a new band after the original fell apart after about 6 months, new band arrived quickly and without any problems. It looks way better then original and was easy to fit.
18 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
G’day Travis,
Thanks for the review mate!
Glad to hear the new band arrived quickly and you’re happy with it — even better that it’s an upgrade on the original and easy to fit.
Appreciate the support!
Cheers,
Johnny
Hard Hat Watches
Big Rig
Had a problem with the touchscreen of my big rig and was sent a replace asap. Lovely to deal with and easy to have the conversation. My big rig works perfectly and am really happy with the product
16 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Belinda,
Really glad we could get that sorted quickly for you!
Awesome to hear your Big Rig is running perfectly now — and thanks for the kind words about the team as well 😊
Johnny
Hard Hat Australia
big rig
I got the big rig. Easy to navigate. Feels really comfortable. The lock function comes in handy being a fitter and bumping it while working. Highly recommend it. Cheers Johnny. Great product and service
13 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Jamie,
Love this — especially coming from someone on the tools.
Glad the Big Rig’s doing the job and the lock function’s coming in handy!
Appreciate the support mate 👊
Johnny
Hard Hat Australia
A Load of Crap…
I had a foreman bought for me for my birthday watch arrived thought this is great .It lasted maybe 2 3 weeks at most back and forth with emails they said try this try that all to no good .Then they sent me another piece of crap that took several weeks to arrive it lasted about the same time more emails same old story against our policy to refund you only get 90 days apparently. so next i agree muggins here to pay extra and get the better watch the BIG RIG well big pile of crap is what it is that lasted about a week ,so guess what more emails take pic take video of what it is doing .Now they want to send me another pile of crap or offer a partial refund .Not good enough I'm going to consumer protection regarding this mob
11 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi there,
Thanks for your feedback — sorry to hear about the issues you’ve experienced.
I’ve checked on this and can see our team has been in contact and is currently guiding you through our 90-day return process to get this resolved.
If there’s anything further you need, feel free to reply to the email thread or reach out directly and we’ll make sure this is finalised for you as quickly as possible.
Johnny
Hard Hat Australia
False advertising.
5 de novembro de 2025
Resposta da Hardhatwatches
Hi Jonathan,
Sorry to see this — that’s definitely not the experience we aim to provide.
I’ve just reached out to you personally via email so we can get a better understanding of what’s gone wrong and sort this out properly for you.
If you can reply there, I’ll make sure we get this resolved as quickly as possible.
Johnny
Hard Hat Australia
To simply put it… sensational
To simply put it… sensational
Return my emails within the hour if during the week. I have used their watch for years now and recently upgraded to their big rig watch which I’m keen to receive and test it out. Happy customer 😊
9 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Kris,
“Sensational” — we’ll take that all day!
Appreciate the kind words and your support over the years. Keen for you to get the Big Rig and put it to the test 💪
Johnny
Hard Hat Australia
The people involved in this business…
The people involved in this business are incredibly helpful and seem like great people. My package ended up getting lost in the mail and Johnny fixed it right up for me and got my watch sent to me very quickly. Amazing people, amazing watch. :))
9 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Eva,
This one means a lot — really appreciate you saying that.
Glad we could get that sorted quickly for you in the end, and even better to hear you’re loving the watch!
Thanks again for the support 😊
Johnny
Hard Hat Australia
I’ve brought two hardhat watches and…
I’ve brought two hardhat watches and both of them have failed in the drilling industry, they are just not built tough enough to handle what is required, also limited functionality
6 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Got my hard hat sports watch for my…
Got my hard hat sports watch for my birthday four months ago and had nothing but problems and now my touch screen does not work so it is unusable I had high hopes for this watch but instead very disappointed
5 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Worked great for 7-8 months
Worked great for 7-8 months, just out of its 6 month warranty it failed and stopped telling the time!
Hard hat Australia would not honour the warranty.
So much for indestructible!
5 de março de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Allan,
Sorry to hear about this — that’s definitely not the experience we want for our customers.
If you can, please email me directly at support@hardhatwatches.com.au
and ask for Johnny. I’ll personally review your case and see what we can do to get this sorted for you.
Look forward to hearing from you.
Johnny
Hard Hat Australia
Didn’t last 8 months
Didn’t last 8 months make sure you get the extended warranty cause it isn’t covered after 6months didn’t even get treat roughly definitely not as tough as they claim wouldn’t buy again
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Shane,
Thanks for your feedback — sorry to hear the watch didn’t hold up as expected.
We definitely don’t like hearing that, especially if it wasn’t treated roughly. Our watches are built for tough environments, but if something hasn’t performed properly, we’d like the chance to look into it.
Warranty situations can depend on the nature of the fault, so if you’re open to it, please email us at support@hardhataustralia.com.au
with your order details and a quick description of what went wrong. We’re happy to review it properly and see what we can do to help.
Appreciate you bringing it to our attention.
Johnny
Hard Hat Australia
Hardhat Watches Real Review
You get what you pay for and these watches are crap. Bought a Sports Model, went swimming for 5 mins and it stopped working - 5 emails and over two weeks and still have not seen a replacement. Appalling quality and customer service.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Hardhatwatches
Hi Glenn,
Thanks for your feedback.
Firstly, apologies again for the earlier mix-up with your name — that shouldn’t have happened.
We’ve been in contact via email and your replacement has now been processed. Tracking details were sent through today.
We appreciate your patience while this was finalised and look forward to getting the new unit to you.
Johnny
Hard Hat Australia
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