I appreciate that the delay may have been caused by Aus Post but it took over a month for my product to arrive and when it did the pump was smashed so now I have a litre of product that I cant pump... Ver mais
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Veja o que dizem as avaliações
I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very qui... Ver mais
A empresa respondeu
Love the product. Great for curly hair. Arrived in a timely manner but on the slower side. Straight forward purchase and notifications on delivery along the way. Overall a positive experience
Great! Website had helpful product information 👍 Updates on progress of my order was on point ✅ Tracking of my order was easily linked with the order update emails Awesome experience and truly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Moorooka Hair Salon: Experts in Curly Hair & Colour. Harlequin Hair is Moorooka’s ONLY Colour Degree Graduate & dedicated curly hair salon in Moorooka. For a full list of services & to book online: visit our website. For real reviews from our services visit our reviews page on our website (as anyone can leave a review here even if they haven’t visited the salon). Reviews on here (trustpilot) are for our online shop. We are one of a few curly hair specialist salons in the Brisbane area and that cuts based on the curly girl method & other curly methods. We have a tranquil & private salon for you to relax.
Informações de contato
Shop 2, 5 Currey Avenue, 4105, Moorooka, Austrália
- 0732742266
- harlequinhair.com.au
4,7
Excelente
93 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
online purchase
Bought products online & they were sent quickly & efficiently. Thank you, will purchase again when needed.
5 de maio de 2026
Love the product
Love the product. Great for curly hair. Arrived in a timely manner but on the slower side. Straight forward purchase and notifications on delivery along the way. Overall a positive experience
27 de abril de 2026
I love ordering online from HH
I love ordering online from HH. Fast and efficient service & delivery.
27 de abril de 2026
Patient and helpful
I didn't get an email to say my order was ready to pickup but they were very patient when I took a long time to pickup. They were helpful answering some questions I had.
18 de abril de 2026
I appreciate that the delay may have…
I appreciate that the delay may have been caused by Aus Post but it took over a month for my product to arrive and when it did the pump was smashed so now I have a litre of product that I cant pump put and need to take the whole lid off each time I use it.
Suggest better packaging to protect the pump - ie put it in a box not a bag to post.
30 de março de 2026
Resposta da Harlequinhair
Hi Rachael,
We do thank you for your feedback.
I would like to address a couple of things: postage is with Australia post, so unfortunately we can’t do anything about their speed of delivery, as we run a hair salon not a delivery service.
The other thing is we give you two options of delivery one is a satchel bag and one is a box, you chose satchel, so we are not sure why we are given low stars over the choice you decided and Australia posts speed.
If you chose not to shop with us again, we hope they can do something about postage speed and if they offer multiple types of packaging it maybe better to pay for the extra.
Thank you again and we will take this into consideration but not sure what else we can do, but we will definitely try.
Great to shop with
Great range, great discounts always happy shopping with them
13 de janeiro de 2026
Resposta da Harlequinhair
Thank you so much, we appreciate it
Love their products
This is the 2nd time I have ordered my products thru their website. Easy to order, they arrived quite quickly and packaged very well. The bottles seemed to be extra sealed to prevent any leakage. I would defiantly visit the salon if I lived in Brisbane.
6 de janeiro de 2026
Easy website to navigate and quick…
Easy website to navigate and quick delivery.
28 de novembro de 2025
Resposta da Harlequinhair
thank you, we are happy you found it a good experience
Resposta da Harlequinhair
wonderful and thank you
Love these products
Love these products . Ordering was easy and everything arrived quickly. Thankyou!!
6 de outubro de 2025
Resposta da Harlequinhair
excellent and we thank you
My go-to shop for hair products
I have repeatedly ordered hair products online from this salon and find them a pleasure to deal with. They have extremely competitive prices, pack the products with care, and the parcel arrives in a timely manner. An absolute gem of a company.
25 de setembro de 2025
Resposta da Harlequinhair
thank you and thats fantastic and we appreciate your custom so much.
Great products
Great products, we love the puff cuffs for curly hair, they don't pinch or pull the hair, very comfortable for sensitive kids.
23 de julho de 2025
Resposta da Harlequinhair
the puff cuffs are a great invention, more curlies should try them. thank you
Products competitively priced and my…
Products competitively priced and my order arrived quickly, as described.
31 de março de 2025
Resposta da Harlequinhair
thank you and sorry for the delay. Australia post does get it right some of the time. thank you
Great range of products
I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very quickly after purchase, so I have always received my parcel within a few days. Whilst I haven't visited the salon I'd happily recommend them for products.
27 de março de 2025
Resposta da Harlequinhair
Thank you and sorry for delay. we do try and we love supporting our curlies. Thank you very much.
The design is not user-friendly
The design is not user-friendly, and the instructions are unclear. I struggled to get it to work properly
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Harlequinhair
Hi,
We do apologise that is how you feel. It’s a shame you gave us this ranking on a product we supply but don’t make. We also aren’t sure what you maybe talking about as we have no one that has ordered from us with your name and close to your name.
We do suggest you contact the actual brand about their product. Most of our products are hair care and styling. We sell some tools but they mostly have websites with instructions. If it’s a diffuser, that’s usually self explanatory. We can’t recall anything that would be complicated in what we sell or deserves a 1 star.
Hopefully everything that we had control over if we did supply to you was great as the source for the review is “organic” which usually means no link or request. So we do think you have the wrong place (hair salon products and tools usually aren’t complicated at all).
On time delivery with tracking and safe…
On time delivery with tracking and safe packaging
26 de julho de 2024
Product true to advertisement quick…
Product true to advertisement quick delivery and great value
11 de junho de 2024
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