A fantastic clinic where I felt well taken care of in a relaxing environment. Dr. Tetiana made me feel right at home and eased me in with her sense of humour and upbeat attitude. The results are looking brilliant!

My experience so far has been very good. The staff were professional and friendly and put me at ease. The day went really smoothly - after the injections the whole procedure was pain free. Would recommend this practice.

I would like to thank James who has been amazing leading up to my surgery always answering my queries and getting back to me straight away. The day of the surgery the girls were so lovely and nice and made me feel very comfortable before and during the surgery. I am currently 5 weeks post off and so far everything going well thank you Harley street

Lovely surgeon and assistants who made me feel at ease. No pain whatsoever. Would recommend.

A brilliant experience, looked after every step of the way. The day went smoothly and cannot wait for the the results.

5 months after my transplant and I can’t believe the results. I can’t recommend this company enough. So happy with the results. From start to finish the after care is excellent. Yannis and Sara and James are always there if you have any questions. I wouldn’t hesitate with recommending to anyone who is looking to have a hair transplant. And would definitely use again if I needed to have any additional work done.

Great surgeon, quick responses. Even drafted a Locum in to cover the original surgeon being on holiday. Very impressed with the set up and the results are very good so far.

The process was simple and any questions I had were full answered. I felt warmly welcomed on the day of surgery and everyone was very pleasant to interact with, which was a plus as it was a long day. All pre and post surgery aftercare was fully outlined and I can't really say a bad word about any of it. I'd recommend HSHT to anyone looking into this procedure and have passed their details on to some friends and colleagues who are also considering it. Genuinely no issues to note!

Excellent experience overall, from the initial consultation to the day of treatment and the post op check-ins. Highly recommend.

Procedure felt unstructured and rushed.
Whilst the procedure seems to have gone ok, the staff were not particularly communicative and the facilities were not as expected for a Harley street clinic.

I received a hair transplant in July 2020 through Kevin at Hair Transplant Liverpool of Harley Street. I had the procedure in the Hair Growth Centre in Romford overlooked by Dr Vishal Nayak.

I paid £2600, £500 was the deposit to secure my appointment and the further £2100 was paid on the day to the clinic. on the contract I was assured that 3000 grafts on my hair line and crown would give me full coverage and if needed, i would receive a second hair transplant free of charge.

In the first 12 months of the procedure i did have some results. However, my hair was still very thin and was quite disappointing. i also never received any aftercare.
In November 2022 i contacted Kevin to book in for my second procedure. Kevin booked me in for the 14th January 2023 and assured me this would still be free of charge. After this, i did not have any further contact or correspondence till 11th January 2023 (3 days before the procedure) Kevin sent me an sms stating he had left the company and they could no longer perform the surgery. He also told me to contact Yannis for further information.

I called Yannis who, after a long conversation telling me that they had been having legal issues with Kevin, stating that he had committed fraud and that now the company will not be able to honor the contract.

After Yannis questioned the legitimacy of my complaint, I sent all of the original correspondence and screenshots of the contract. Yannis told me to contact Kevin’s company to see if they can help. I informed Yannis that i wanted the free procedure with Hair Transplant Liverpool ad that is who i had the contract with. However, i was told no, but i could have some discount if use them again.

I know 6 people that have had hair transplants with other UK companies, all have been really happy with the results and aftercare.

Dr Z and team were great! Before, during and after the procedure I felt really looked after by the dr and team. I have just passed the shedding phase and I am seeing really good growth results. I have also had my 3 month post op consultation with Sara and super happy with that too. I wouldn't hesitate to recommend Harley st Ht clinics to anyone that is looking for a hair transplant with a uk based clinic/company.

Harleyamazing from start to finish, feom arranging a theatre date with the

I had my hair transplant in April and can honestly say the experience was the most pleasant. Everyone was professional and went to their utmost to make me feel comfortable and relaxed especially when they could tell how nervous I was. The skill of my surgeon and accompanying medical was without question the best. I healed quickly and near pain free due to their recommendation and knowledge. I would recommend harley Street to anyone considering a hair transplant and also to just arrange a call even if you're unsure as they will answer all your questions clearly and highly informative.

Supper happy with my results! I’m 5 months post procedure and I can already see the transplanted hair on my hairline coming through nicely as well as a bit on my crown (with a mirror lol). I want to thank dr Zeeshan and the team on the day for doing a great job. Also thank you to Sara and James for all of their help during the beginning stages and for the aftercare contact which has been great! I would highly recommend Harley Street hair transplant clinics to anyone looking at getting a hair transplant done! It has honestly made a massive difference in me and my confidence levels as well as mental health.
Thank you,
John.

Good people Very friendly and helpful and understanding

The date listed was the first and last time I ever had a chance to have treatment at this clinic, and the only reason why this didn't get 1 star.

I never thought I'd not be part of the majority that have listed this a positive, but unfortunately I had a terrible experience.

I paid £995 for a treatment plan of PRP sessions. The first visit on the 11th was good, no issues and they were even patient as I was running late.

However, booking for my first session was a nightmare, which is meant to happen a month after your first. I had back-to-back cancellations, which I was told of at very short-notice which is itself suspect. I think on one occasion they called me back to reschedule, but other times I had to do it from my own accord, even after they promised they'd call back to do so.

I therefore had enough and requested a refund for the two PRP sessions that I had remaining - I not only lost faith in them, but it also reduced the effectiveness of the treatment because I was waiting so long between the sessions. For the record, it was puzzling that I had no guidance before and after a PRP session in terms of what to avoid (e.g. caffeine or exercise) - you'd think that they'd inform their patience so as to improve the outcomes, which only results in better feedback for the clinic?

Targets:

1. Communication - it's important to keep on top of enquiries, if you are motivated to put something right for your clients then you need to be proactive in your approach, keeping them updated each time. Three cancellations one after another was unacceptable; I asked what the reasons were and didn't get an adequate response.
2. Structure - similar to the first point, if a client pays for a treatment plan, they should expect the sessions to come at a consistent time interval. PRP is effective between 4-6 weeks, but it becomes useless if the second session happens 2 months later, and the third happens a week later, etc.
3. Guidance - a lot of websites give things to avoid/do before and after a PRP session. I would recommend more of this so that your clients maximise their potential.

I don't usually do these reviews, but I feel it has to be done. Like I said, others may have had a great experience but I wish I could say the same.

Wanted to say a MASSIVE thank you to Dr T and the team at harley street hair transplant clinics. I was quite nervous to start but dr T put me right at ease with her calm manner. The procedure went really well. The injections definitely hurt a bit, but once that was done, the rest was actually much better than I expected. The clinic staff were super friendly and the clinic was very clean. I liked the coffee machine that was there as I had a hot chocolate on my lunch break. All in all the procedure lasted around 6-7 hours I would say (I was expecting more like 8+) so I was happy with that. The aftercare instructions and communication with Sara and the team has been really great as well! Looking forward to my results :D Thank you again!

Thank you to dr Zeeshan and the team for the great experience. From the start speaking with James and then having my consultation with Sara, the whole journey has been really smooth and reassuring. On the day of surgery I was well looked after by the team. I would have preferred listening to a different radio station than radio 2 but it’s no big deal. I felt some pain when the anaesthetic injections were done but the rest of it was painless. I saw my hairline brought down and filled out and can see what it’s going to look like :) Looking forward to the results over the coming months! Will post updates. Thanks David.

I had my hair transplant 5 months ago and i am more than satisfied with the results. Dr karla and the team were excellent, the procedure was virtually painless and Dr karla was very helpful with the aftercare. I would definitely recommend using this company.