Harron Homes Avaliações 

We part exchanged for a Salcombe in 2024 at High Gables completing on one of the final plots of an estate that was primarily finished in 2021.

The part exchange team was fair and professional. While we hoped for a bit more for our previous property, the offer was reasonable. One suggestion would be to separate the part exchange offer from the reservation process to allow more time for financial consideration. Special mention to Alison who went above and beyond to help us secure the home and specifications we wanted.

What truly sets Harron apart is their aftercare. After hearing countless horror stories about new builds, we’ve been pleasantly surprised when dealing with the site team has been exceptional - addressing snags promptly, keeping us informed, and offering thoughtful extras like complimentary skips for our boxes and moving clutter.

Our home is beautiful - warm, thoughtfully designed and spacious. We had a professional surveyor inspect the day after moving in, who was impressed with the quality of finish considering the build timeline. We had 37 snags in total, mostly cosmetic, which Harron has been systematically resolving.

As second-time new build buyers, our experience with Harron has been night and day compared to our first. We couldn’t be happier with our new home!

We feel very lucky to live here and want to specifically thank Alison and Caroline for their outstanding support during the purchase process, as well as Phil and Mick on site for their exceptional aftercare and attention to detail. The team has truly made this experience special.

The only area for improvement is the handover process from the site team to customer care for final snags. While the site team addressed issues rapidly, once the remaining items were transferred to customer care, progress slowed considerably. We still have 2 outstanding items that were identified months ago - brickwork cleaning and a missing bush from the original landscaping plan - which have proven difficult to get resolved through the customer care system.​​​​​​​​​​​​​​​​

Terrible site aftercare from them. We are on the Hockley Croft estate in Langthorpe and have had to endure for months looking at the eyesore of a pallet of skips, rubble, fencing . What was supposed to have been cleared age ago. Not that hard to remove a skip but after 7 years of work doing this site it really does not surprise me. Sort this out Harron Homes!!

False promises and lies

If you have a problem expect to be ignored

Honestly, can’t praise Ann enough. From the moment we walked into the sales suite at Brierley Heath, she was so warm, welcoming, and just genuinely lovely.

We’d spoken to lots of other people at different developments, and none of them came close to how helpful and kind she was.

What really reassured us was when she mentioned she’d worked for other companies before and said, genuinely, that Harron Homes are amazing to work for and how she admired the homes they build. You could just tell she meant it, it didn’t feel like she was saying it to make a sale. She talked us through everything that comes included with the house (which would be extras with other companies) and was really honest about what to expect. Her passion and honesty gave us a lot of trust in her and made us feel confident that buying from Harron was the right decision.

She explained everything clearly, answered every random question we had, and never made us feel rushed or pressured. We honestly didn’t think we’d be able to get our dream home, but Ann made it feel possible. She put us in touch with brilliant brokers and a great solicitor, and it just made the whole thing so much easier than we ever imagined.

Even though we’re still waiting for the house to be built, she keeps us updated every week. You can tell she actually cares about how things are going for us, and that means a lot when you're going through something this big.

People like Ann make a huge difference, and we’re so grateful she’s the one helping us through this. Can’t wait to see the house finally come together, we feel really lucky to have her guiding us through it.

Many thanks!
Dean and Jodie @ Plot 25

We have been in our new home for two months now and can honestly say we are so happy. The whole on site team on our development (Shipley Lakeside) are great. From our initial enquiry to getting our snags sorted, the site trio that we deal with have been brill. So happy we moved here and so happy we chose Harron.

I have had my eye on getting a lakeside house at Shipley since February.
Charlotte in the sales suite has been wonderful to work with during the whole process, so friendly and helpful and checking in regularly to ask how my own house sale was progressing. Anyone that I have spoken to from sales to construction people when I was shown around a similar home have been really personable.
Due to personal circumstances I have now had to decide to move elsewhere but I have to say that my experience this far with Harron was wholly positive.

I was left with a damp floor which destroyed the flooring and they refused to repair it
Make sure you do your snagging ASAP otherwise it will be a terrible experience

Had a fantastic meeting on site to review our new house - Its not often developers invite you to see your house in the making (Harron Homes are clearly proud of their product) - Sylvia has extended that invitation twice with a third opportunity to witness the electrical install next week along with Lee & Chris (Site Managers) who have been very accommodating, giving us the comfort of knowing we will be handed a brilliant HOME. A special thanks to Sylvia who right from the beginning has kept us well informed, providing constant feedback along with facilitating in our upgrades and finishes with the added bonus of progress pictures - We are nearing the end and are looking very much forward to enjoying our new space. (Juan & Jill)

We moved in at the end of February 2025. We had some communication issues just before moving in due to staff changes in the sales department. However after moving in Aaron and Bev (Site Manager and Assistant Site Manager) have been really approachable, helpful and willing to discuss and resolve any snags or issues. Bev has worked through our snagging list and kept us updated on progress throughout. We love the house, the estate is really peaceful, and the neighbours are genuinely nice people.

Throughout the whole experience of buying our house I felt like we were very well looked after. There has been the typical snagging and arranging of workers to come and fix them but all our snagging has been very minor stuff. The house itself has been finished to a high quality and we had great experience with all staff members. Notable people we’ve engaged with are Jeanett, Julie-Anne, Paul and Joel.

We’re in the process of buying a home at Shipley lakeside.
We can’t thank Charlotte enough for everything she has done for us!

We couldn’t decide between 2 styles so Charlotte guided us to near by show homes so we could go and look.
This was great and helped us make our firm decision. We then found the plot we liked was a year away before completion.

We are over the moon we have been able to early bird reserve the home we really want. It’s being security and excitement knowing we are first to be notified about the plot we really wanted. The home isn’t ready to reserve officially for a few more months. It’s early bird reservations is something new to Shipley and we are the first to do it! It’s such a great option for us. It’s so reassuring we will get that plot.

The area is stunning and everyone is so friendly. Charlotte has stayed in contact with us throughout and been so so helpful. Lovely character and keeps us informed throughout. Can’t wait to continue our journey with her.
xx

Make all their promises through the sales process. Tell you things will be done etc etc. Then when it comes to dealing with matters they simply refuse with excuse after excuse. Take forever to do anything. Refuse to hold a meeting with management. Honestly Keepmoat have better service than these cowboys.

I popped into your Carlton development in early march to be met by your sales lady Carol. I explained that we probably wouldn’t be moving until next year and would be really interested in the Walkworth show home. Carol asked if we had seen any others i explained we had but we didn’t want to be in the middle of an estate. Carol advised me to have a drive down the back roads of Carlton and find the development which I did! Long story short we have been in our home 2 weeks and we love it! We love the Salcombe home we bought and our views are amazing! I can honestly say if it wasn’t for Carol we wouldn’t have bought a property on this development. She is a little gem. Also, I need to mention Ben who works on your site, he is so helpful, very friendly and an asset to your company.

Taking them to court due to a breach of contract with our neighbours! They have built a summer house bigger and wider and their house! Absolutely over shadows our garden and completely ruined it. It states in the contract that this isn’t allowed but yet harron homes haven’t taken action! Completely ruined living here

For anyone looking for a house in the Ilkeston area, I couldn’t recommend going to Shipley Lakeside and speaking with Charlotte enough! Charlotte is so friendly, welcoming and thoroughly knowledgeable. She also listens to what you are looking for and doesn’t try to push things on you that you don’t want. A fantastic representative for Harron Homes.

Julie-Anne, Paul and Joel at Harron's De Maulay Manor have all been excellent, making our first ever new-build purchase go so smoothly. The quality of the house is perfect. We've been in just under a week now and the 3 minor issues we found (I expected to find more but try as I might I couldn't) have all been rectified quickly. They have all checked in on us a couple of times this week to make sure we are happy with the house, and it all helps to feel like home already! Julie-Anne very thoughtfully even put us a bottle of wine and a few cans of Guinness in the fridge on move-in day, and they were needed! Thank you to them all.

I got introduced to harron by a family friend who recently purchased a house. Walked into reception, met with Janette and we viewed the show homes.
Janette was professional, calm, listened to us, gave constructive advice and opinions where needed and guided us thoroughly on the process.
She was receptive and willing to help in any way she could.
We went through some challenges and lost hope at some point. She encouraged us and gave us feedback.

I had a great time viewing shipley lakeside with charlotte the site was well maintained. Stunning views and hoping it is our new home.

Liz really helped us out at thorseby vale where we were able to view the property show room we so desired and we were not disappointed.

Both Charlotte & Liz are so welcoming

Went to Shipley Lakeside twice this weekend. Charlotte was incredibly helpful, had great local knowledge and knew the answers to all the questions we asked about the plot. Really great experience all round.

She also located the nearest show home for the type of house we are interested in. Liz at Thoresby Vale showed us round incredibly helpful and accommodating even at short notice.

Cant thank them both enough

We are in the process of buying a first home
Janette has been our sales executive and been helpful thought out this process keeping us updated and checking in
She is very easy to approach
Looking forward to getting settled in our forever home