Hartlepool Motor Company Avaliações 

286
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Van and his team are very professional, knowledgeable and easy to deal with. I sold my car to them via Motorway and the whole process couldn’t have been easier. No messing, just straightforward. Highl... Ver mais

Avaliado com 5 de um total de 5 estrelas

I sold my car to HMC through Carwow. From the first contact to last Van was very professional and communicative. The payment process was swift and reassuring when he collected the car from my home. I’... Ver mais

Avaliado com 5 de um total de 5 estrelas

We saw a used Volvo on line that we liked and contacted this company via the web. We got a prompt personal response. Spoke with Steven who was informative and helpful. Sent details of our car for par... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have purchased a car for my husband as a surprise. Eliiot and Van have made the process so easy . Helpful and honest to a fault ,being female with little knowledge of car buying , they explained ever... Ver mais

Detalhes da empresa

  1. Revendedora de carros usados
  2. Concessionária
  3. Concessionária de veículos motorizados

Escrito pela empresa

Hartlepool Motor Company is an independent, family run business based in the North East of England. Drawing on over 20 years experience in the car industry, we understand that an increasing percentage of car are sold online, whilst we love to meet the customers that come along to our showroom, we also pride ourselves on having the ability to describe, advertise and price our cars honestly and accurately. We hope this provides customers the confidence to buy from us, regardless of where they are located in the UK. Every car we stock is hand picked by us and HPI checked for added peace of mind. Hartlepool Motor Company aims to provide a high quality service, give our customers an exceptional buying experience and provide you with quality customer service. We do everything we can to make the process of buying or selling your car as enjoyable and stress free as possible. Due to our vast experience, we are also highly skilled at sourcing specific cars and are more than happy to do this on your behalf. Just get in touch and let us know your requirements


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,6

Todas as avaliações

(286)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Customer service was excellent

Customer service was excellent. Van went above and beyond to get me my dream car. Amazing experience couldn't of asked for better. I've never experienced a company that would work as hard as they did to please a customer. Great job guys.

20 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an amazing car buying experience I…

What an amazing car buying experience I recieved from Van and the team at Hartlepool Motor Company. Great communication, a no nonsense approach, absolutely amazing car.
I just enjoyed the whole experience and will definitely return

5 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from van and he’s…

Excellent service from van and he’s team couldn’t fault them at all
Very smooth purchase and was pleased with the fact he allowed us to take the car out and have a good look at it in our own time
Without the salesman sitting In with you
Car was absolutely perfect and well presented , would definitely use again 100%

2 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars !

I recently Had the pleasure of the services from Hartlepool Motor company and I found Van and his team Courteous and Professional throughout the process, I recommend Hartlepool Motor Company to anyone looking to purchase a new car!

19 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic garage with great staff

Fantastic garage with great staff. Would highly recommend

19 de novembro de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thank you Alex for such a great review. We hope you enjoy your new car and we look forward to meeting you again.

Avaliado com 5 de um total de 5 estrelas

Professional Car Dealer with excellent service

Van and Tim communicated the remote purchase procedure very clearly and delivered the BMW in the "mint" condition as promised. The purchase was very smooth and transparent, giving me sufficient reassurance to fully pay for the car under "Distant Selling Regulations" with 14 day period within which they would collect the vehicle and provide a full refund if I was not completely satisfied. A split Prop Shaft Dampener was a concern and I put car into my local BMW Dealer to rectify under their Used Car Warranty. BMW initially refused to replace under warranty as not damaged sufficiently. Despite BMW approach anf the vehicle being deemed safe to drive, Van agreed to contribute 50% to cost of replacement to provide me with reassurance. Ultimately BMW accepted replacement under their warranty as the Giubo was more damaged than they initially considered. I would have no hesitation in buying from Hartlepool Motor Company again.

24 de novembro de 2023
Avaliação não solicitada
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Resposta da Hartlepool Motor Company

Hi Adrian, Thank you for taking the time to write this great review. We hope you are enjoying your new purchase and we look forward to meeting you again in the future. Many Thanks The HMC Team.

Avaliado com 5 de um total de 5 estrelas

Hartlepool motors recently just…

Hartlepool motors recently just purchased my caddy. What a pleasure to do business with them communications was fantastic now looking forward to my new life abroad.

19 de novembro de 2023
Avaliação não solicitada
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Resposta da Hartlepool Motor Company

Thank You Paul for taking the time to write this review. It was an absolute pleasure to meet you and we wish you good luck with your new life abroad. Many Thanks the HMC Team

Avaliado com 5 de um total de 5 estrelas

Quality Service / Great Aftersales

I purchased a Mercedes Coupe 2017 from Hartlepool Motor Company. I could not be more pleased. I was a little anxious as I bought online, and I am on the other side of the country from Hartlepool.
The delivery was exceptional, and I was more than pleased. A few weeks later, I noticed a slight problem with the Stop-Start functionality. I mentioned this to Van and he advised me to get to a reputable mechanic and get a diagnostic test implemented and he would sort it. The issue was a slightly low battery level and a sensor. The work was executed, and Van covered the whole process with the mechanic—exceptional aftersales, service and integrity.

3 de novembro de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thank you so much for your review. Really pleased that you are happy with your new purchase and also our service. If we can be of anymore assistance please don't hesitate to get in touch. Many Thanks

Avaliado com 5 de um total de 5 estrelas

Great company

Great company! Great experience, quality staff who know their stuff. Completely hassle free buying. Chose my car one day and picked it up the day after!

100% would recommend, I myself will defiantly be a returning customer!

27 de outubro de 2023
Avaliação não solicitada
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Resposta da Hartlepool Motor Company

Thank you so much for your kind words. It was a pleasure to meet you and we hope you are enjoying your new Jaguar.

Avaliado com 5 de um total de 5 estrelas

Cannot recommend highly enough!

What a fantastic service we received from start to finish. Van and Tim could not have done any more or have been more friendly. We gave Van a brief and he sourced the perfect car for us quickly and at a very good price. Cannot fault any of it. I was always quite wary of the motor trade but these guys are the real deal. Wouldn’t hesitate to recommend them to anyone. I know I’ll be back for my next car in a couple of years time.

14 de outubro de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Hi Theresa ,Thank you so much for taking the time out to write these kind words. We hope you enjoy your new purchase and we look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Recently bought a Volvo from HMC

Recently bought a Volvo from HMC, i made the enquiry via Autotrader and having done this many times in the past, Tim was the first person to have ever made contact, within 2 hours the deal was done including Part ex, which was better than 'we buy any .......... ' completely happy with the first class service. They even settled my outstanding finance on my Part ex straightaway

16 de setembro de 2023
Avaliação não solicitada
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Resposta da Hartlepool Motor Company

Thank you so much for your review. We hope you enjoy your new purchase and we look forward to meeting you again.

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with very…

Excellent company to deal with very friendly, helpful and genuine. This is the second car we have purchased from them and would certainly recommend them them and will return.

16 de setembro de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thank You very much for taking some time out to write this lovely review. It was a pleasure meeting you both again. We hope you enjoy your new purchase.

Avaliado com 5 de um total de 5 estrelas

Great service!

Great service with my recent purchase of new VW Golf GTD. Couldn’t fault anything.

6 de setembro de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Hi Ryan, We at HMC are delighted that you are happy with your purchase and the service you received. Thank you so much for taking the time to write this review. We look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Brought a new car

“I recently spotted a car on PistonHeads and contacted the dealer. From the moment I made that call, the experience was exceptional. Despite the distance, I traveled from London to Hartlepool, and the dealer went above and beyond by even picking me up from the station. The entire process was impressively smooth, handled with the utmost professionalism. I couldn’t be happier with the level of service I received. Highly recommended!”

28 de agosto de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thank you so much for your review.We are really glad that you enjoyed both the experience and your new purchase. We look forward to meeting you again.

Avaliado com 5 de um total de 5 estrelas

Recently sold my car with motorway to…

Recently sold my car with motorway to Van at Hartlepool motor company have to say it was a really smooth process. Van and his team was really helpful throughout the process.

13 de agosto de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thanks Scott!

Avaliado com 5 de um total de 5 estrelas

Hartlepool Motor Company

Hartlepool Motor Company recently bought my Volvo through Motorway. The communication, updates and general dealings with Van and the staff have been nothing short of excellent. I'd be more than happy to deal with Van and the team again.

29 de agosto de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thanks Chris for your review and hopefully we can help you again.

Avaliado com 5 de um total de 5 estrelas

Sold my car in 4 1/2 hours …

Sold my car today at 15.30 transactions completed by 20.00 and the money in the bank and car collected.
Thanks to Van and his team for a quick turnaround, great service great people is what it’s all about
Thank you

7 de agosto de 2023
Avaliação não solicitada
logotipo da Hartlepool Motor Company

Resposta da Hartlepool Motor Company

Thank you so much for your great review.We look forward to meeting you again in the future!

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