I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Ver mais
A empresa respondeu
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX Brierley Hill, Dudley, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Ver mais
A empresa respondeu
Mario and Demi have been really helpful in purchasing a new MacBook, including price matching and support with setting up the laptop and finance options. Offered us a fantastic deal with add ons inclu... Ver mais
A empresa respondeu
Honestly breath of fresh air. The decision to go with heavy norman was made easy due to other bed companies not being up to scratch in my eyes with the service. Brand in merry hill Dudley branch was... Ver mais
A empresa respondeu
Iv brought items from here and iv been very happy with items iv brought But the truth is the staff are the ones what make me return to the shop in MERRY HILL CENTRE Amazing lovely helpful prof... Ver mais
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX, Brierley Hill, Dudley, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The delivery men weren't helpful and didn't phone 30 minutes before they arrived!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Fantastic service , really helpful
Didn’t feel pressured
Prescious was very knowledgeable

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Gary was very helpful and made the transaction straightforward. He was knowledgeable and explained the differences between the models of iPad was buying.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Jayden was patient and kind in explaining my options. He provided
A lovely experience shopping with Harvey Norman.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Went into the store at merry hill & they couldn't have been more helpful. Got ourselves a couple of bargains as well. Highly recommend.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
I purchased an iPad + accessories from Harvey Norman’s. I was helped in my choice by Mario who was knowledgeable and extremely supportive.
As I struggle with technology I was grateful for his advice the technology desk transferred my data from my old iPad onto the new one. This was done by Shawn who also did a great job.
Thanks to everyone at this store, what a fantastic group you are. Your company should be very proud of you all.
I would recommend this company for the care I received.
I would like to mention that the sofas and household goods brilliant, with a wide choice.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Service was immaculate from order to delivery. Special mention to Jazmin, Holly and Curtis for the last minute changes to my order and making everything seamless. Will definitely be shopping here again!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Unexpected visit and spoke to Demi from technology, very polite and knowledgeable and good discussion and guidance. End up getting few things sadly she was not available when I went back. Lovely customer service

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Very disappointed after paying for a kettle advertised on line,to be told the next day that I am been refunded for the item.ehy advertised an item that you don't seem to have...

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Samsung tablet and earphones.
1st off, I was left alone for a good chunk of time. Nothing worse than being hounded as soon as you walk into an area. Approached by Gary, who was thorough, methodical and patient. Willing to listen and didnt upsell me something I didnt need. He sweetened the deal and I left a happy man

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Had a very easy experience with Mariah Today, she was so helpful and got us the best deal possible on my camera. Thank you!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
The person who served us Gary was really helpful and even gave us price match which was really good thank you

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Great service from Sarah on the bedding department. Great product knowledge to be able to advise on exact mattress & base required that would fit my needs

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
I was assisted by Lana in store and she was very caring and helpful. We had a lovely conversation whilst going through my creation buy now pay later option and she gave excellent service!
This is my 5th visit as I always come to Harvey Norman’s - the Staff are always super helpful and cheerful :)

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Great customer service. Gary was very helpful and friendly. Thank you, we are very happy.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Precious was brilliant at helping and was very patient with everything we needed. He spent time recommending items and advising. Excellent service.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
We were served by Gary and Melissa really helpful and knowledgeable it was my first purchase of a smart phone. I was talked through the various options and even put my simm into a display phone to show how easy it was. My wife also purchased a new smart watch again nothing was too much trouble and no sales pressure. Most pleasant experience.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Hi there went in to the Harvey Narman store in merry hill we were greeted by Gary from tech and under no pressure he gave us valuable information about the goods we we’re interested in we were at ease with him a Excellent sales man nice guy cheers Gary. Then we went to Mathew to set up the goods we purchased a very bright young and very good at his job he was polite with customers and able to answer Al questions thanks Mathew

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Gary was great at merry hill, helped my sister with a phone a few months ago and served me today.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Mario at the Merry Hill store was brilliant - friendly, professional and knowledgeable and made the process of purchasing my camera all that more special!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.