Harvey Norman Ireland - Swords Avaliações 

1.181
O TrustScore é 4.5 de um total de 5

4,4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Celulares
  4. Loja de computadores e acessórios
  5. Loja de artigos domésticos
  6. Loja de máquinas de lavar e secadoras

Sobre Harvey Norman Ireland - Swords

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contato

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda

  • 01 8909900

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(1.181)

8.993 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Sales staff very friendly helpful and…

Sales staff very friendly helpful and lots of advice about different products
Delivery very quick
Delivery guys on time and efficient

27 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Denise,

We appreciate your feedback. We're so happy to hear that our sales team was friendly and helpful, and that the delivery was quick and efficient. Thank you!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Saji in home electronic swords

I had a fantastic experience shopping at Harvey Norman, thanks to Saji in the Home Electronics section.

On my first visit, I placed an order for all of my home appliances based on the initial advice I received. The following day, I met Saji, and he took the time to carefully review my entire order. He identified a few items that weren’t the best fit for my home and recommended better alternatives. Thanks to his knowledge and attention to detail, I ended up with appliances that were a perfect fit for my house.

When my dishwasher developed an issue and had to be returned, Saji also went above and beyond to support me. He made sure a replacement order was placed and guided me through the entire process, making everything as smooth and stress-free as possible.

Saji’s professionalism, product knowledge, and commitment to customer service were outstanding. I highly recommend asking for him if you’re shopping for home appliances at Harvey Norman. Thank you, Saji!

27 de maio de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Talha,

We are so pleased to hear about your fantastic experience with us. It's wonderful to know that our team member provided such exceptional service, from offering tailored advice on your initial appliance order to assisting you seamlessly with a replacement. We always aim to ensure our customers find the perfect items for their homes and receive outstanding support when needed. Your kind words truly highlight the dedication and knowledge we strive to provide. Thank you for sharing your positive feedback; it means a great deal to us.

Many thanks,
Katie.

Avaliado com 3 de um total de 5 estrelas

Delivery lads were fantastic

Delivery lads were fantastic, lovely guys! Unfortunately they were not given the full instructions from HN to assemble my elderly mother’s bed, so they delivered and left. This caused huge stress to my mam. Eventually HN sent someone to assemble the bed.

27 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Linda ,

Thank you for your feedback. We are truly sorry to hear about the stress this caused your mother. We are reviewing our internal communication processes to prevent this from happening again.

Many thanks,
Katie.

Avaliado com 5 de um total de 5 estrelas

Timely and efficient

Guys arrived at promised time. They were polite and very efficient.

24 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Lesley,

We are so glad to hear our team arrived on time and were polite and efficient. Thank you for your feedback!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

What pleasure to buy off Harvey Norman

What pleasure to buy off Harvey Norman. Ben in the tv area was really really good and very informative on my selection of tv and made the process so easy for me. Loads of knowledge without blinding me by science. Thanks again team

21 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Anthony,

We're so pleased you had such a positive experience with us! It's wonderful that our team member was informative and made your selection process easy. Thank you for your kind words!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Delivery man called me 10 mi s before…

Delivery man called me 10 mi s before arrival to make sure I was at home.
The 2 guys were pleasant, efficient and v presentable

22 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Ethna,

We're so glad to hear about your positive delivery experience! It's wonderful that our team was pleasant and efficient. Thank you for sharing your kind words.

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Great Service

Quick and efficient delivery. Delivery guy was very pleasant.

15 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Chiara,

We are so pleased your delivery was quick and efficient, and our team member was pleasant. We appreciate your feedback!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Recieved what I wanted when I wanted…

Recieved what I wanted when I wanted it. No issues or problems.

16 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Maurice,

We're happy to hear your order arrived as expected, without issues. Thank you for your positive feedback!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Very capable well informed staff

Very capable well informed staff. I'll definitely order online again

19 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Ms deirdre murnane,

We're so glad you found our staff capable and well-informed! We appreciate your feedback.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

Click & collect was no hassle

Click & collect was no hassle. Ben is swords was fantastic with all the information I needed about the new TV.

16 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gerard,

We're glad your click & collect was easy and you received great information about your new TV. Thank you!

Kind Regards,
Victoria

Avaliado com 3 de um total de 5 estrelas

Oven Delivery

The delivery was grand - they phoned beforehand to make sure someone was there, they delivered when they said they would and they took the old oven away.

17 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Niamh O’Leary,

We are so glad to hear that our delivery service met your expectations. Thank you for sharing your positive experience with us!

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

Very good services

Very good services

14 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Shinto,

We appreciate your feedback. We are glad you received very good service.

Kind Regards,
Kevin

Avaliado com 3 de um total de 5 estrelas

Click and Collect needs improvement

I placed an order online. I got notification that the order was ready for collection. I went to the store and waited in line at the counter as I had noticed a large Click and Collect sign above the counter. I also noticed that the item I was buying was on display at a nearby shelf and was actually more expensive in store than the price I paid online. When it was my turn to be served I was told that I would have to find someone on the shop floor because the staff member was a cashier. I approached a member of staff who efficiently dealt with getting me my order. I signed the invoice and asked if I needed to go back to the counter and was told no. When I went to exit the store the anti theft buzzer went off. A cashier at the counter was nearby and immediately resolved the issue and apologised. I don't usually complain but I just think the collection process needs to be improved.

14 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Niall. Jones,

We appreciate you taking the time to share your recent click and collect experience with us. We are truly sorry to hear about the difficulties you encountered during your visit, from the confusion at the counter to the anti-theft alarm. Your feedback is incredibly valuable as we continuously work to improve our collection process. We are reviewing your comments to ensure a smoother experience for all our customers in the future.

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. The lady we dealt with in Swords was absolutely fantastic to deal with, friendly and professional. The delivery was on time, and the two delivery men were so professional. I highly recommend dealing with Harvey Norman.

24 de maio de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Sandra Barry,

We're so pleased to hear about your great service from start to finish. It's wonderful that our team was friendly and professional. We appreciate your kind feedback!

Kind Regards,
Victoria

Avaliado com 2 de um total de 5 estrelas

The click and collect service was extremely disappointing.

The click and collect service was extremely disappointing.
I followed all the instructions provided in the email to use the delivery to my car service. However, after arriving, I waited in my car for over 20 minutes with no assistance. I received no text message, email, or phone call update.
Eventually, I had no choice but to go inside the store and collect the item myself, which completely defeats the purpose of the service.
I raised this issue with more than one staff member, yet I did not receive any explanation or even an apology.
This experience was very frustrating and far below expectations.

28 de maio de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Rogerio,

We are truly sorry to hear about your disappointing click and collect experience. Waiting over 20 minutes without assistance or updates is certainly frustrating. We appreciate you bringing this to our attention and will investigate why our car delivery service failed to meet expectations. Your feedback helps us improve.I will raise this complaint with the store to provide you with further assistance

Kind Regards,
Victoria

Avaliado com 5 de um total de 5 estrelas

Bought iphone17e for husbands 75th…

Bought iphone17e for husbands 75th birthday Jake the assistant was extremely helpful and explained everything to us as this was a very big upgrade from my husbands old iPhone. The guys who also set up the phone were also very helpful and pleasant.
Pauline Burke

14 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Pauline Burke,

We're delighted to hear about your positive experience with our team. We're so glad our assistants were helpful with your husband's new phone.

Kind Regards,
Victoria

Avaliado com 1 de um total de 5 estrelas

Click and collect doesn't work

Click and collect doesn't work, bought a product in the email saying I'll receive another email when the product is ready to collect, after 4 days no email I decide go in person to the shop collect my product, staff say no read yet but let me see if have in stock lol, got my product when got home receive the email ready to collect, improve it guys

11 de junho de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Joao,

We appreciate you sharing your experience. We are actively reviewing our click and collect process to prevent such delays and ensure timely communication for all orders.

Kind Regards,
Kevin

Avaliado com 1 de um total de 5 estrelas

I clicked deliver to the car but I…

I clicked deliver to the car but I waited 40mins and my item was not brought out. I went inside myself as it was near shop closing time. I also did not receive my €100 gift voucher that was advertised when I purchased.

30 de maio de 2026
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Cheryl,

We are concerned to hear about your recent experience and the issues with your car delivery and the missing gift voucher. We are looking into this immediately with the relevant store teams.

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

Seamless process from purchase to…

Seamless process from purchase to installation.
Ger and Stan delivered and installed my new fridge freezer this morning.
Both were so polite and professional and had the job done in less than an hour.
Took my old appliance away and all the packaging for recycling. It was a pleasure
dealing with them.

13 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi there

We're so pleased to hear about your seamless experience from purchase to installation. It's wonderful that our team was polite, professional, and efficient. Thank you for your feedback!

Kind Regards,
Kevin

Avaliado com 5 de um total de 5 estrelas

No brainer, good customer experience

We've always gone to Harvey Norman and will continue to. They make it so easy and email your receipt for safe keeping. Like the way the people work in only 1 department which means we get to speak to someone knowledgeable about the thing we bought who can actually advise, a mattress.

Delivery window was 8 am to 6pm which is too wide in my opinion however I was lucky and got an 8am delivered and communication was good, only thing I wish is they'd take away the plastic from the mattress but otherwise super service.

7 de junho de 2026
Avaliação não solicitada
logotipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gemma,

We are so glad to hear you had such a positive experience with us, especially regarding our knowledgeable team and the ease of receiving your receipt. We appreciate your feedback on the delivery window and the plastic packaging; we are always looking for ways to improve our service. Thank you for your continued loyalty!

Kind Regards,
Kevin

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