Haslams Estate Agents Avaliações 

92
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Alice Baker, Holly Adamson and Sushant have made the journey of moving into a new flat a smooth and painless process. Alice and Holly always respond promptly a dn answer any questions quickly.

Avaliado com 5 de um total de 5 estrelas

I’ve personally worked in lettings, Laura is an absolute lovely negotiator. Couldn’t recommend her more. Katie has also been great & so has Isobel. We haven’t moved into the property yet so will wait... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fennella Hall was great throughout our purchase of the property. She did an exceptionally good job. The purchase process took little bit longer than expected, but she was quite supportive from the b... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor experience overall. Communication was consistently delayed, for both repair and during the checkout process. A simple change for blind took more than 4 months. And they told us to redo clean... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária
  2. Companhia gestora de propriedade
  3. Avaliadora de imóveis

Escrito pela empresa

Haslams Estate Agents is proud to be known as Reading’s leading and award-winning estate agency for residential property sales and lettings. Based in Reading town centre, we’ve been helping local homeowners, buyers, tenants and landlords move with confidence for generations. Our experienced team combines expert market knowledge with a friendly, personal approach - whether you’re looking to buy, sell or rent a property, or let an investment. We offer a diverse selection of homes across Reading and its surrounding areas - from stylish new-build apartments to spacious period homes. For landlords, our dedicated lettings and property management team takes care of everything from marketing and tenant screening to maintenance, rent collection and legal compliance, for total peace of mind and maximum return on investment. As part of Foxtons, London's No.1 estate and letting agency, we combine trusted local expertise with powerful technology, innovative marketing, and a national and international network of buyers and tenants. This partnership allows us to deliver the very best results for every client, every time. If you’re thinking about buying, selling, renting or letting in Reading, or would like a free, no-obligation valuation of your property, get in touch with our friendly team today. We’re here to make your next move simple and successful.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(92)

42 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Letting

I was supported by Katie Wild on the extension of tenancy agreement and she always responded swiftly!

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extension of contract with Katie Wild

I was contacted by Katie Wild regarding extension of my tenancy contract. Katie was quick to respond. She conveyed all my comments back to the landlord and with her help we managed to reach an agreement. I'd like Katie to handle my next extension, too.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Haslams agency Professional

Haslams agency has been very professional. My experience to move in has been made very comfortable and easy. Alice Baker has very courteously managed the process and guiding when necessary.
Truly appreciate the support and professionalism from the agency .

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend! I had an excellent experience working with Katie Wild. The team was professional, friendly, and incredibly knowledgeable throughout the entire process. They kept me informed every step of the way, answered all my questions promptly, and made what could have been a stressful experience completely stress free.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve had a very positive experience with Haslams

I’ve had a very positive experience with Haslams.
A special thank you to Alice, who has been consistently responsive, clear, and supportive throughout the whole process — she really helped make everything smooth and stress-free.

I had to move in quite urgently, and I really appreciate how quickly the team acted. Michael confirmed everything with the landlord promptly, and Harry arranged the key collection and the move-in inventory at short notice, making the transition extremely efficient.

Thank you to the whole team — I’m very pleased with the service and would highly recommend Haslams.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve had such a fantastic experience…

I’ve had such a fantastic experience with Haslams whilst putting my house up for rent. From start to finish, the process has been smooth, professional, and stress-free. A special mention has to go to Katie Wild, who went above and beyond to make sure everything was handled perfectly. She was always friendly, knowledgeable, and quick to respond to any questions I had. Her attention to detail and genuine care made the whole experience so much easier and more enjoyable. I couldn’t be happier with the service I’ve received and would highly recommend Haslams.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

Communication has been really clear and agents have been very helpful! Alice Baker especially has been exceptionally kind and explained everything really well. The moving process has been very smooth with Haslams.

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not advisable to rent from

Privacy concerns discarded on house visits for future tenants, deposit refund requires TDS to be involved, was an OK start not so well ending for our tenancy of 1.5 years. Cannot recommend for any tenants, just to put some perspective, we had to order our own parking permit from the site as their firewall does not allow for them to order, also on our previous end of tenancy, everything was sorted on the check out day and has no issues now it's dragged and have to involve third parties..

13 de outubro de 2025
Avaliação não solicitada
logotipo da Haslams Estate Agents

Resposta da Haslams Estate Agents

Thank you for your feedback and we are sorry your experience did not meet your expectations. With regards to the cleaning charge, this was outlined in your tenancy agreement and reflects the property’s condition at the end of your tenancy; as you have contested it, the case has been submitted to an independent adjudicator. Regarding the parking permit, we advised it was with the concierge, but when we didn’t hear back, we contacted the landlord to purchase another; unfortunately, as they were overseas, the online payment could not be completed, which we understand was frustrating. Concerning your privacy concerns, an error was acknowledged, and an apology was made.

Avaliado com 1 de um total de 5 estrelas

worst property management

Do you have anyone I can complain other than Claire? because she is also worst.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Haslams Estate Agents

Resposta da Haslams Estate Agents

Hi Resul, we don't have your name on our records, would you be able to provide us with some more information by emailing customerservices@haslams.net so we can help you further

Avaliado com 5 de um total de 5 estrelas

A Great Impression.

My sister and I went to do some viewing on the 15th October and Laura was amazing. Professional, friendly and very informative. A great representation of the company. I would definitely recommend Haslam to anyone moving in the Reading and surrounding area.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great support

Alice from Haslams helped and supported me and my wife throughout the whole process from the first viewing up to the check-in at the apartment. Her responses were always clear and fast and she looked always eager to help us.

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Smooth process

Katie was great to have assisting me when renting through Haslams. She was quick to respond and take any action needed to make it as smooth as possible.

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve personally worked in lettings

I’ve personally worked in lettings, Laura is an absolute lovely negotiator. Couldn’t recommend her more. Katie has also been great & so has Isobel. We haven’t moved into the property yet so will wait to see what the inventory holds up like, for anyone moving, please ensure you take photos of anything on the day you move in & document it to your PM. Great dealings so far.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Haslams sales team gave me total grief…

Haslams sales team gave me total grief by way of threats if i did not complete deal to purchase a property within a certain time which was out of my control due to my purchaser holding things up.

The FCA would come down on them like a ton of bricks in any other business.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Haslams Estate Agents

Resposta da Haslams Estate Agents

We're sorry to hear that you felt unhappy with your experience. To provide more context, the property you were buying had a fixed deadline for completion, and part of our team’s role is to balance the needs of both buyers and sellers, which we appreciate may have felt stressful.

Please note that we are regulated under the Estate Agents Act 1979 and The Property Ombudsman, and operate within a strict professional and legal framework. We appreciate your feedback, as it helps us improve how we communicate in what can sometimes be a challenging situation.

Avaliado com 5 de um total de 5 estrelas

My 80 year old mother recently sold her…

My 80 year old mother recently sold her house with Haslams and purchased privately. The sales experience was first class, from creating a beautiful brochure, viewings were conducted with such professionalism and quickly secured a buyer.
Lee Martin sales progressor was superb, keeping my mother and I updated all the way. She is a very happy lady settled in to her new home.

15 de agosto de 2025
Avaliação não solicitada

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