Hat Heaven Avaliações 146

I was under the impression they were an American Company. Now I regret buying from China because China companies are garbage most of the time.

This is by far the WORST company online i have dealt with. I ordered a nice Australian Outback hat and never received my merchandise. They absolutely are scammers and will take your money and never hear from them again. DO NOT BUY FROM THESE ASSHOLES. RUN, RUN RUN
THEY SUCK.

I would have given it zero stars, but it wont allow me to. The hat I ordered arrived completely crushed. There is no wearing it at all. No fixing it because it is CHEAP material. They have only offered a 25% refund and to keep the hat. In reality, its terrible. DO NOT ORDER FROM THIS WEBSITE.

I ordered a city slicker hat. The hat was the most cheapest of material. It looked as though it was made it a Chinese sweat shop. Poorest of quality. This company is a scam. No way to follow-up. Don't use this site ever!! At your own risk. Call the BBB.

Most horrible experience ever. Customer service is so smug and horrible. Product is just plain cheap and lacking. Don't even think about a refund. You have to pay shipping for the return to CHINA! OH, but they'll offer a 15% refund and 20% off your next order. Very dissatisfied. Would never recommend for any purchase. Thank God i paid with credit card and was able to dispute.

This company is a total scam!!! The pictures are a completely different product that you recieve. Total fraud. Company should be shut down ASAP. I asked for refund and they played a run around game for over 2 months - telling me to ship the item to CHINA from the states which would be 3 times more than the price of the item.

This company is the worst, I ordered the correct size hat they sent me a hor with a draw string to make it fit.
This shows me I'm a stetson gal forever, want quality pay for it.

The hats arrived a month late and I had already gone on trip I needed them for. Only 3 of 4 hats arrived and I have yet or receive a refund. Hats are huge and were not packed well so arrive crushed. I DO NOT RECOMMEND this company.

I was asked to update. Still no refund and still low quality products

Why would anybody buy a hat from hat Haven if they make you pay out of your pocket for returns ridiculous

The hat looks nothing like the one I ordered. And they do their best to not send a refund. Do not take any discounts, get all your money back. $56 was the price of the hat. $9.99 was the price of shipping it, which came up to around $65.99. They sent me $16.80 refund and 20% discount on next hat. There won't be a next hat.

Don't even order from these guys. I didn't even get remotely close to what I ordered. I thought they were an American company.

The hat I received came in a damaged box and was damaged, the quality was terrible!! I've emailed their support team and haven't received an answer in two weeks. They should be prosecuted for scamming customers.

Brim all bent out of shape and 1/2 inch to small, crown is only partially pinched, crown is really hard, ,size is to big, it is gray like I wanted. Hatband is totally wrong. To even his to look decent I will need to take my steam iron and reshape brim, the crown I can't fix, I will have to put weather stripping in hat band to make it fit. This is what I get for being foolish and not buying a top Quality hat. Do not buy from here. Upon close up look crown was crushed and then was pushed back , but still shows dent, felt on brim was bent with crease, hats doesn't come down upon head far enough, crown to small for head and size for going around head is to big.

We ordered an Indiana Jones hat. It came in a damaged box. We contacted the company and found out it was in China. They only offered a 15% refund. They would only offer a full refund if we sent the hat back to China...they would not reimburse shipping and to ship it there was over $150. Crazy. Do NOT buy from this company!

I purchased a hat heaven hat and the hat was laughable. No self-respecting grown man would wear any of their hats. They have no sense of professionalism, craftsmanship or human decency. I had to buy a replacement hat from Bruno capelo. Bruno capelo hats are American made, And are very high quality. The difference between the two hat companies are night and day. I highly recommend the company Bruno capelo.

Sent me completely wrong hat. Only offered partial refund. I asked them to send me what I ordered and they said there are differences between batches of hats. This is a scam.

I have a lot of hats. These hats are GARBAGE. The pics are nice, but don't buy these hats. Don't waste your money on MyHatHaven. Cheap garbage, garbage garbage.

Terrible. Chinese cheap joke.

Not what I ordered. Came in crushed box.
This hat looks nothing like the advertisement and I believe it cost a couple of dollars to make maybe less. Had to negotiate for a refund from 20% to 50% and it’s been several weeks now and I have not received a refund . I believe this is a criminal organization.

Hat came completely crushed, and the felt is so thin and of so poor quality that is cannot be reshaped