Great experience buying my first new car from Audi. Looked after really well by staff from start to completion. Connor kept in touch regularly during the process and has also followed up with calls t... Ver mais
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Veja o que dizem as avaliações
The members of the Audi Inverness sales team with whom I had contact during my recent car trade-in and purchase deal were extremely polite, helpful and accomodating. I felt a welcome to the dealership... Ver mais
Discussed with a customer assistant about changing my vehicle and offered a deal on a new VW Polo. She was very helpful and gave advice on finance. The next afternoon I collected my new car.
From a simple phone call to owning a brand new Audi Q5, that’s what your staff managed for me without any hitches…. Pleasant, easy to understand, knew exactly what we required & came up with the goo... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Concessionária Audi
- Concessionária Volkswagen
- Mecânica de Carros
- Revendedora de carros usados
Escrito pela empresa
Hawco Group has been proudly serving customers across the north of Scotland for over 70 years, earning a strong reputation for friendly, professional service and a commitment to putting customers first. Now part of the John Clark Motor Group, Hawco Group continues to operate Škoda, Volkswagen and Audi dealerships in Inverness, Elgin and Peterhead, maintaining its long-standing local presence and trusted approach. We offer a wide choice of new and used vehicles, supported by comprehensive servicing, parts and aftersales care. We believe our relationship with customers goes far beyond the initial purchase, and delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is central to everything we do.
Informações de contato
48 Harbour Road , IV1 1UF, Inverness, Reino Unido
- 01463 236111
- marketing@hawcogroup.co.uk
- hawcogroup.co.uk
4,7
Excelente
180 avaliações
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New car purchase went very smoothly.
Pleased with the process of purchasing a new car and trading in our old car. Aaron the salesman was very helpful and made the transaction run smoothly.
28 de janeiro de 2026
Resposta da Hawco Group
We're so glad to hear that your car purchasing and trade-in process was smooth and positive. We appreciate your kind words about our team member's helpfulness. Thank you for sharing your experience!
Type 4 more characters.
29 de janeiro de 2026
well looked after
I was well looked after throughout the process of giving a car back and selecting a newer model by the sales team, especially derek Morris who made the transition simple and easy
31 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Jean.
Many thanks for your review and feedback, which I will ensure is passed on to Derek and the management team at Volkswagen Inverness.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
An easy and pain free process from…
An easy and pain free process from start to finish. There was no pressure to purchase, just straightforward advice and detail.
2 de fevereiro de 2026
Resposta da Hawco Group
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Inverness.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Dealing directly with same person…
Dealing directly with same person throughout process was good although amount of paperwork was very daunting
2 de fevereiro de 2026
Resposta da Hawco Group
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Elgin.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service and non pushy…
Excellent service and non pushy salesman . This garage is a delight to do business with . You are offered tea/coffee on arrival with a non rushed chat to salesman without any pressure whatsoever. Would buy a car from here again .
2 de fevereiro de 2026
Resposta da Hawco Group
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Hawco Skoda.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service from beginning to end
Everything what was effectively and efficiently done. The whole process was excellent . Couldn’t fault it whatsoever. All questions answered.
1 de fevereiro de 2026
Resposta da Hawco Group
Good Morning, Douglas.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Peterhead.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Personal service
Personal service with continuity across all communications. Helpful discussion and demonstrations. Friendly.
1 de fevereiro de 2026
Resposta da Hawco Group
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Elgin.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent
All staff I have dealt with are very efficient and knowledgeable, everything went well with changing my vehicle
31 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Alexander.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Highland Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service from Hawco
The Hawco salesman found me a car and arranged its transport up to Inverness for me. He kept me up to date throughout the whole process and gave me a good deal on my trade in.
21 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Duncan.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Hawco Skoda.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Efficient and pleasant
Efficient, helpful and communicative service from several people in different places made a fast purchase straightforward.
30 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Graham.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Inverness.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Car required minor work which only…
Car required minor work which only should have taken 1-2 hours was charged 3 and half hours labour. Labour costs was excessive for minor repair will unfortunately not be returning for service of car.
29 de janeiro de 2026
Resposta da Hawco Group
Good afternoon, sorry to read about this experience with us, I believe our service department have now been back to in touch with you and I hope all has been resolved. Thank you.
Top quality service by Highland Audi.
Top quality service by Highland Audi.
Very professional from start to finish. The documentation piece which is usually painful, is very straightforward.
Communication was excellent throughout the purchase. From Erin in sales to Callum in the handover, they made sure I had all the information I needed, and didn’t rush it through to get me out the door.
The car itself is amazing, really well presented for handover day too.
22 de janeiro de 2026
Resposta da Hawco Group
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Erin and the management team at Highland Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Once again excellent service!
We were thinking of downsizing and weren’t sure what we wanted, we have had Audi’s for some years so they were our 1st choice and once again we weren’t disappointed. Conor was great and listened to our needs and after a couple of test drives in different models we purchased our Q3!
29 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Hilary.
Many thanks for your review and feedback, which I will ensure is passed on to Conor and the management team at Highland Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Van was due in Novemeber 2025
Van was due in Novemeber 2025, it arrived end Jan 2026, on colection of van it had only 14% ADBlue volume so this has to be topped up, also after driving it home the rear lining fell off inside the boot area, I have managed to put it back on but suspect it will need doing correctly at next visit to garage which is just an inconvenience to me. Van also handed over with minimal fuel, after spending £58k on a van, the least that can be done is fill it with fuel, even if its added to the cost thats ok, picking up a new van then having to go straight to filling station is just bad customer service. The VW app still not working, so that also needs resolved.
28 de janeiro de 2026
Resposta da Hawco Group
Good Afternoon Mr Robins, very sorry to read about your experience when collecting your new van, I have passed your details to our sales team, so they can contact you directly to get this resolved. Many thanks.
From my first contact with Hawco (Erin…
From my first contact with Hawco (Erin Wood), I was impressed by the way my enquiry was handled and ultimately to the purchase of my SQ2.
26 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Lorraine.
Many thanks for your review and feedback, which I will ensure is passed on to Erin and the management team at Highland Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Resposta da Hawco Group
Good Morning, Andy.
Many thanks for your review and feedback, which I will ensure is passed on to the team at Highland Audi.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service from Will and his…
Great service from Will and his colleagues in arranging a part exchange.
26 de janeiro de 2026
Resposta da Hawco Group
Good Morning, John.
Many thanks for your review and feedback, which I will ensure is passed on to Will and the management team at Hawco Skoda.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Purchased new T7 Kombi van and had…
Purchased new T7 Kombi van and had excellent customer care from Mariana MacLean all the way from initial enquiry to collecting the van.
25 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Jonathan.
Many thanks for your review and feedback, which I will ensure is passed on to Mariana and the management team at Hawco Van Centre.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent customer service from Aaron.
Excellent customer service from Aaron.
Very professional and patient with customer requirements
24 de janeiro de 2026
Resposta da Hawco Group
Good Morning, Steven.
Many thanks for your review and feedback, which I will ensure is passed on to Aaron and the management team at Volkswagen Inverness.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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