The delivery service is great, and the product is boxed very well. It is nice tohave the option to reorder on line. Having said that, I intentionally signed up to order on line because the calls f... Ver mais
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Veja o que dizem as avaliações
I have always found the customer service at HCD to be excellent. The people there are professional, knowledgeable, and, best of all, empathic to the needs of their customers. They work hard to make su... Ver mais
Customer service is outstanding! They have even called me to get updated info on the latest doctor appt so they could process the order asap. Order arrives usually the following day. I can rest easy k... Ver mais
The ease in which I received my supplies in the beginning was great for me. I didn't have to do anything difficult to qualify. The customer service representatives are so helpful. friendly and kind.... Ver mais
Detalhes da empresa
Escrito pela empresa
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Home Care Delivered
Escrito pela empresa
- Medical Supplies Made Easy
- We provide incontinence, diabetes, ostomy, urology, wound and breast pump supplies to individuals and those who care for them. Our team of experts handle all paperwork needs and help customers understand their insurance benefits. Home Care Delivered takes pride in what we do, every day.
Informações de contato
7229 Forest Ave, Suite 201, 23226, Richmond, Estados Unidos
- 800-565-5644
- CustomerService@HCD.com
- hcd.com
4,7
Excelente
5 mil avaliações
Respondeu a 1% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Completely unreliable
Completely unreliable. The new transmitter arrived two weeks after the old one died. I didn't come with any new sensors, so I had to try and find sensors somewhere else, but couldn't. Then the sensors arrived a few days later. All together, two and a half weeks without being able to check my blood sugar. They don't care about their customers. They really don't. They know insurance gives patients one and only one option, so there's no way we can leave them, no matter how bad they are.
31 de março de 2026
Delivery was on time as notified
30 de março de 2026
Medicare has certain requirements as we…
Medicare has certain requirements as we are aware. The doctor knows these requirements and so do you. when you need the information from the doctor and you do not get a response faxing you should just pick upthe phone and communicate your needs so they can respond with exactly what you need. Communication does not have to be so difficult as people can speak their needs to one another then just say well he didn't respond. Or say well, he didn't give us what we asked for. That where people can speak with one another.
30 de março de 2026
Always delivers on time
Always accurate. Delivery is on time. Ships exactly when they say it's shipped
13 de janeiro de 2026
They make sure that you keep up on your…
They make sure that you keep up on your supply.
27 de março de 2026
Great service
27 de março de 2026
Email and text messages are easy to…
Email and text messages are easy to reorder products
26 de março de 2026
Great service
26 de março de 2026
Left in the wrong place
29 de março de 2026
Right Product - Poor Delivery
Delivery has never been a problem until this last delivery. My order was delivered to wrong apartment. Tenant and delivery person opened my package before turning it over to me. So much for discreet delivery! I was not happy about that! Products have always been top quality and exactly what I needed.
24 de março de 2026
My mother received incontinence…
My mother received incontinence supplies on time, she never run out and very convenient for me as daughter. Very grateful and great service.
27 de março de 2026
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