Headleveler | Ortho-Cerv Avaliações 213

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The best pillow on the market !!

The best pillow on the market !!! Amazing

16 de julho de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hello Jules,
Thank you very much for taking the time to give us a 5-Star Review. As a family run business, we truly appreciate you as a customer and care very much about your experience. Thank you, Desiree :>
--------
Bonjour Jules,
Merci beaucou pour votre temoignage positif. Etant une compagnie familiale, nous tenons a coeur de vous offrir le meilleur service possible et nous voulons que vous soyez heureux avec votre oreiller Ortho-Cerv.
Toujours un plaisir de vous servir, Desiree :>

Avaliado com 4 de um total de 5 estrelas

Un peu trop solide comme oreiller.

Un peu trop solide comme oreiller.. j'aurais apprécier un peu plus mou, la qualité est tout de même présenté et je n'ai plus aucune tension dans le cou! Et fait au Québec en plus !

29 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Bonjour!
Merci beaucoup pour votre témoignagne positif. C'est vrai que l'oreiller peut sembler un peu plus solide car nos oreillers sont conçus pour supporter l'arrière de votre cou et ne s'écrasent pas comme un oreiller traditionnel.
Lorsque votre cou est bien supporté, les muscles à l'arrière du cou peuvent se relaxer et permettre un sommeil réparateur.
N'hésitez pas à communiquer avec nous si vous avez des questions. Nous fabriquons 7 différentes épaisseurs d'oreillers.
Merci d'avoir confiance en nous, une entreprise québécoise depuis 30+ années.
Au plaisir de vous servir,
Désirée

Avaliado com 5 de um total de 5 estrelas

An absolutely terrific product!

I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life changer!
They wear very well, but not forever – just my third pillow today. Whenever I travel my pillow always comes with me. An absolutely terrific product!

16 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Philip,
Thanks so much for reaching out! We are very grateful for your 5-Star Review and really happy to hear that you love your Ortho-Cerv/Headleveler pillow and that it has given you relief over the years.
Thank you for being such a loyal customer, it means the world to us!
Wishing you all the best, Desiree :>

Avaliado com 5 de um total de 5 estrelas

Fantastic Travel Pillow!

Just purchased my second pillow from Headleveler for travel. Great size for transporting on a trip or weekend getaway and I love the handy travel bag. So happy that I listened to my chiropractor and purchased both sizes! My sleep has improved and my neck is feeling much better. I highly recommend this pillow to anyone experiencing neck pain or related nerve pain.

13 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Mary!
Thank you very much for your 5-Star Review. We are so happy to hear that you love your custom-sized Headleveler Travel Pillow , we really appreciate you taking the time to post your review. Wishing you all the best, Desiree :>

Avaliado com 5 de um total de 5 estrelas

I have had neck problems in the past…

I have had neck problems in the past and my Ortho Med pillow helps tremendously.

First rate customer service! Desiree was fast and responsive and very helpful.

10 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Marco! Thanks so much for your 5-Star Review. We truly about every single customer and want you to have a great experience ! We also appreciate you taking the time to write this review. Thanks for being such a loyal customer. Desiree :>

Avaliado com 5 de um total de 5 estrelas

Excellente qualité

Excellente qualité, excellent service !

9 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Merci beaucoup Chantal pour votre temoignage positif! Nous apprecieons beaucoup que vous avez pris le temps de nous ecrire et que vous etes heureuse avec votre oreiller. Il fut un plaisir de vous servir. Desiree :>

Avaliado com 5 de um total de 5 estrelas

Thanks to Desiree

Thanks to Desiree, great service, quick response..

8 de maio de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hello! Thank you very much for your 5-Star Review. Great to hear from you and to know that you are satisfied with our service. Enjoy your pillow! Desiree :>

Avaliado com 5 de um total de 5 estrelas

L'oreiller de ma vie!

Le meilleur service ever et que dire de mon oreiller que j'adore et qui va me suivre partout, même en voyage. Merci, vous allez maintenent me compter parmis vos plus fidèle clientes!!!!

29 de abril de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Bonjour Micheline,
Nous apprécions beaucoup votre témoignage positif et nous sommes très heureux de vous compter parmi notre fidèle clientèle. N'hésitez pas à communiquer avec nous si nous pouvons vous rendre service . Il nous fera plaisir de vous aider! Désirée

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service! Staff is so helpful, they went the extra mile to make sure I had the right pillow and offered easy exchange when I didn’t feel it was the right fit. They remembered me when I called and just offered such a pleasant experience, something so rare these days! Plus the pillows themselves are great especially for side sleeping.

28 de abril de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Aly,
Thanks so much for your 5-Star Review. It was a pleasure taking care of your pillow needs and please do not hesitate to reach out in the future . We truly care about our customers and want you to have an awesome experience. Best, Desiree

Avaliado com 5 de um total de 5 estrelas

It is the best pillow I have ever had!

It is the best pillow I have ever had, I even bought a travel size so that I can bring it along in my trips

24 de abril de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Marianne,
Thank you very much for taking the time to give us this wonderful 5-Star Review! We really do care about our customers, and we are so very pleased that you are happy with our pillows and our service. Please don't hesitate to reach out if we can be of further assistance! Wishing you all the best, Desiree :>

Avaliado com 4 de um total de 5 estrelas

Pillow for neck pain

Tried dozens of pillows this one is in the top tier

3 de abril de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hello, Thank you for your review! We are truly happy to hear that you are satisfied with your pillow. We value you as a customer. Best, Desiree

Avaliado com 5 de um total de 5 estrelas

Real customer service

29 de março de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Dear Karen,
Thank you very much for your 5-Star Review. We are so happy you are enjoying your pillow. It was a pleasure speaking with you and taking care of your order! All the best, Desiree :>

Avaliado com 5 de um total de 5 estrelas

Very good shopping experience and a…

Very good shopping experience and a great product :))

21 de fevereiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hello! Thank you very much for your 5-Star Review. We are thrilled that you are happy with your pillow. Please do not hesitate to reach out if we can be of help in the future. Best, Desiree

Avaliado com 5 de um total de 5 estrelas

I have been using their standard pillow…

I have been using their standard pillow for ~15 years and I have had a very good result so far. I also carry the travel size pillow everywhere. (I used to get one free when purchasing two standards but unfortunately not this time). Also Desiree always answered my inquiry over email and assisted me with my purchases. Thanks.

3 de fevereiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hello! Thank you very much for your 5-Star review. We truly appreciate you taking the time to share your positive experience with our Ortho-Cerv / Headleveler pillows. Thank you for being such a loyal customer! Wishing you all the best, Desiree :>

Avaliado com 5 de um total de 5 estrelas

Great pillow, highly recommended

Easy to buy, delivered to my door. Great pillow

17 de janeiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Thank you Marie-Therese for your 5-Star Review! We appreciate your awesome feedback and it's great to hear you are happy with your pillow! All the best! Desiree :>

Avaliado com 5 de um total de 5 estrelas

I'm sleeping soo much better!

I noticed a huge difference almost immediately in terms of decreased neck and upper back pain. I have scoliosis and I feel that this pillow has helped a ton with that bc I'm confident now that I am not sleeping in a position that's twisting my spine. Great customer service & fast delivery as well.

16 de janeiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Talia!
That's great news. Thank you very much for your 5-Star Review. We are thrilled that your new pillow is helping you. Please do not hesitate to reach out in the future if we can be of assistance. All the best, Desiree

Avaliado com 3 de um total de 5 estrelas

apparently takes some time to adjust to…

apparently takes some time to adjust to the pillow. I will see how good it will turn out..

4 de janeiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Ghais,
Thank you for taking the time to leave a review. Yes, it does sometimes take a bit of time to get used to the pillow, since it does not collapse like a traditional pillow. Although some individuals need to get used to the pillow, most realize a great night's sleep right away. All the best, Desiree

Avaliado com 5 de um total de 5 estrelas

Finally, a perfect pillow for my needs

Finally, I have found the perfect pillow for a good night sleep.
I have degenerative cervical discs and over the years have tried many types of pillows....memory foam, water pillow, buckwheat, and feather down. The Ortho-Cerv pillow is the only pillow that allows me to sleep through the night without a sore, stiff neck in the morning.
The Ortho-Cerv is my absolute favourite pillow, I love it and recommend it to anyone needing a good and proper pillow .
Thank you

3 de janeiro de 2019
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Karen!
Thank you very much for your 5-Star Review! Wow! We are so happy to hear that your pillow is helping you and providing you with such comfort. Thanks also for taking the time to write this review. Desiree :>

Avaliado com 5 de um total de 5 estrelas

Top product

Top product! Excelent customer service!

28 de dezembro de 2018
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Claude!
Thank you very much for your 5-Star Review. We are thrilled you are happy with your pillow and our customer service. It was a pleasure looking after your order. Happy New Year, Desiree :>

Avaliado com 5 de um total de 5 estrelas

These are the most comfortable pillows…

These are the most comfortable pillows we've ever slept on. We have them in our home and in our holiday trailer.

16 de dezembro de 2018
Avaliação não solicitada
logotipo da Headleveler | Ortho-Cerv

Resposta da Headleveler | Ortho-Cerv

Hi Jack!
Thank you very much for your 5-Star Review. We love hearing from you and value you as a long-time customer. Wishing you all the best in 2019! Desiree :>

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais