Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great engagement and full support offered all the way through the transaction process from our previous HR platform to Healthbox HR. Felt fully supported every step of the way and continue to receive... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Our company cancelled within the agreed period as outlined in the contract, but we’ve had no response and no refund. We’ve reached out privately several times to several personnel and via legal with z... Ver mais

Avaliado com 5 de um total de 5 estrelas

Healthbox has provided us with an intuitive, user‑friendly system that gives quick and easy access to the management information we need. The reporting functionality is particularly valuable, allo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've been using HealthboxHR for a while now, and it's made a noticeable difference in how we manage our HR tasks. The system is intuitive and covers everything we need without being overly complica... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

Transform Your Workforce with HBHR – Innovative Technology, underpinned by AI. Experience the future of HR & Payroll with HBHR, an advanced platform blending simplicity and power to streamline your HR operations. Designed for organisations of all sizes—from startups to global enterprises—HBHR makes HR management seamless and affordable. As the world’s first fully modular HR & Payroll system available on desktop and mobile, HBHR adapts to your unique needs. From holiday tracking and absence management to payroll, performance management, and more, HBHR covers every aspect of your HR processes. HBHR’s mission is to empower businesses through efficient, cutting-edge technology and central to this is the HRGenie, the groundbreaking AI assistant that transforms user experience. HRGenie manages everything from shift scheduling and payroll processing to answering HR queries and generating detailed reports—allowing you and your team to focus on what matters most.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An easy to use and intuitive system

Healthbox has provided us with an intuitive, user‑friendly system that gives quick and easy access to the management information we need. The reporting functionality is particularly valuable, allowing us to customise reports in minutes and get clear insights fast.

Colleagues really appreciate having access to the app, where they can update their personal details, view payslips, and access other important information whenever they need it.

Overall, Healthbox has transformed the way we work and significantly improved our efficiency.

5 de maio de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you for your great feedback, we really appreciate it.

We’re delighted to hear that you’re finding the system intuitive and that the reporting tools are helping you access insights quickly and easily. It’s also great to know your colleagues are benefiting from the app and its self-service features.

It’s fantastic to hear HBHR has improved your efficiency.

Thanks again for sharing your experience.
HBHR Team!

Avaliado com 1 de um total de 5 estrelas

Didn’t deliver, unresponsive, breached contract.

Our company cancelled within the agreed period as outlined in the contract, but we’ve had no response and no refund. We’ve reached out privately several times to several personnel and via legal with zero response. The breach of contract terms and unresponsiveness is both alarming and deeply concerning, falling far below any acceptable standard of professional and ethical conduct.

30 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HealthBox has been a valuable tool to our organisation

HealthBox is our first employee self service platform which we implemented in January of this year, and it has been a very positive experience for both HR and our staff. Staff have quickly adapted to the user-friendly modules such as Leave, Performance and Expenses. We are currently working on the Recruitment and Shifts module. The Read and Sign feature within the company documents is a great feature for publishing policies and updates. The platform offers lot of reporting and analytic tools for managers and HR that help in making informed decisions. The automated reminders, notifications and alerts triggered by the system has significantly reduced manual tracking and administrative work. The entire HBHR team and especially our Client Executive Brook have been extremely helpful and supportive in the migration, implementation and training process making the transition smooth for our staff. We still seek their help for new requirements and they are very efficient and respond very promptly. Overall, HBHR has proved to be a valuable tool to our organization.

5 de março de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your positive review. We’re delighted to hear that HealthBoxHR has had such a positive impact for both HR and staff and that features such as Leave, Performance, Expenses and Read & Sign have been well received. It’s also great to know that the reporting tools and automated reminders are helping to reduce administration.

We really appreciate your comments about our team and Brook’s support in particular. We look forward to continuing to work with you as you expand into further modules.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Recently implemented HealthBoxHR

Our company started implementing HealthBoxHR several months ago. Our aim was to move away from our paper based systems to online and to streamline our processes. We started with the Leave module and within weeks we went live with employee holiday requests and line manager approvals. Line managers now have vision of their departments calendar without having to keep manual spreadsheets up to date.
Recording employees sickness, approval and return to work questions are now also online. We also use the Rota, Time and Attendance for employees clocking in and out and we have linked this to the fire register. Our next stage is to implement and interface the payroll module. A special mention to our dedicated support person Anthony, who is always on hand to answer the many questions we throw at him!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you for sharing your review. It's great to hear how things have been progressing since implementing HealthBoxHR, especially moving from a paper based system.

It's really positive to hear that the modules you're using have helped streamline your processes.

I’ll also be sure to pass your kind comments on to Anthony!

We look forward to continue supporting you through the implementation of Payroll and beyond.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Great engagement and full support…

Great engagement and full support offered all the way through the transaction process from our previous HR platform to Healthbox HR.
Felt fully supported every step of the way and continue to receive quick and detailed responses. Nothing is too much trouble, which is what you need when you are moving platforms.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your lovely review. We’re delighted to hear that your onboarding experience was a positive one and that you continue to feel well supported.

Customer support is incredibly important to us, so it’s great to know this has reflected in your experience.

As always, if there’s anything else we can help with, please don’t hesitate to reach out.

Thanks
HBHR Team!

Avaliado com 4 de um total de 5 estrelas

Great System & Service

We moved to HealthBoxHR about a year ago. We have been very impressed with the system (user friendly) and the support we receive has always been helpful and most importantly speedy responses, which is critical when up against payroll deadlines

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your kind words! We’re thrilled to hear that you're finding HealthBoxHR user-friendly and that our support team provide quick, helpful responses—especially when payroll deadlines are on the line!

As always, if there’s anything else we can help you with, please don’t hesitate to reach out.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

New Customer Review

We have just rolled out HealthBox HR and have had an excellent experience so far. The transition from our old system to HealthBox was made seamless and having a single point of contact during the set up phase made asking any questions very straightforward. We are in our first month with the system and already have feedback from managers and employees that the HealthBox UI is much more user friendly and intuitive. From an admin perspective I would agree with this and the set up of the modules we use has been simple and effective.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your positive feedback. We’re delighted to hear that your rollout of HealthBoxHR has been smooth and that both managers and employees are already finding the system more user friendly and intuitive.

Providing a dedicated Client Onboarding Exec is something we strongly believe in, so we're pleased to hear that this has helped make the process seamless and straightforward.

We look forward to continuing to work closely with you.

Thanks
HBHR Team!

Avaliado com 4 de um total de 5 estrelas

We’ve had a very positive experience…

We’ve had a very positive experience with HealthBoxHR. The system brings all HR processes into one place, making day-to-day tasks much more efficient and reducing manual work. Reporting and analytics are clear and easy to use, and the Self Service Portal encourages strong employee engagement.

Onboarding is seamless, with a smooth transition from recruitment to new starter setup, and access controls are simple to manage. Data import/export is straightforward, with helpful templates and excellent support from the team.

A special mention to Emma Detterburg, who has been incredibly helpful, responsive, and knowledgeable — her support has made a real difference to our experience. Overall, HealthBoxHR is intuitive, functional, and backed by a team that genuinely cares about making the platform work for us. Highly recommended!

12 de janeiro de 2026
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you for taking the time to share such a positive review. We’re delighted to hear that HealthBoxHR has helped streamline your HR processes and improve efficiency.

We’ll be sure to pass on your kind words to Emma — she’ll be thrilled to hear that her onboarding support has made a meaningful difference to your experience.

If there’s anything else we can help you with, please don’t hesitate to reach out.

Thanks
HBHR Team!

Avaliado com 4 de um total de 5 estrelas

Healthbox HR Journey

We implemented Healthbox HR and went live at the beginning of this year, and the impact on our operations has been extremely positive, this platform can be tailored, and we are currently using the HR, Payroll and Time & Attendance.

The ability to have a single, source for all employee data, documents, holiday requests, and absence tracking and reporting is invaluable. It is incredibly easy to use and navigate for both the HR team and employees. Staff members can access their payslips, book time off, and update their personal details via the self-service portal

Our Account Manager Emma has been a fantastic support throughout from the initial setup to answering ad-hoc questions, her responses are fast, knowledgeable, and genuinely helpful.

Only 1 downside to date, as a business we had an urgent data issue which needed rectifying with urgency however, they don’t have a designated contact telephone number. We have since escalated this to Healthbox and the Team are looking at this and the customer experience.

In short, Health HR is a strong tool for any business looking to streamline their HR processes and empower their workforce.

1 de dezembro de 2025
logotipo da HBHR

Resposta da HBHR

Thank you so much for your thoughtful review. We’re thrilled to hear that HealthBoxHR has had such a positive impact on your HR, Payroll and Time & Attendance processes and it’s great to see your team making full use of the platform. Emma will be delighted to hear your kind words :-)

Regarding the urgent data query you mentioned, we’re glad we were able to work with you to get this resolved quickly. For any questions or concerns, clients have direct access to their dedicated onboarding and support executive, our main support line, in-platform messaging and our AI assistant, the HRGenie, which is available 24/7 to provide guidance and support.

Thanks again for your review and for being a valued HealthBoxHR client — we look forward to continuing to support your growth.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Healthbox HR have fabulous customer…

Healthbox HR have fabulous customer service and knowledgeable staff. They are really responsive and the software capabilities are awesome allowing us to future proof the business.

25 de novembro de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your kind feedback. We’re delighted to hear about your positive experience, especially with our customer service and software capabilities.

We appreciate your support and look forward to continuing to work with you.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Great User Experience

I have used many HR Software systems for several Blue Chip Corporations. I have found HealthBox HR both intuitive and easy to use. The interface is logical and displays are clear. Approvals are easy and integrations seamless. The team are also very responsive. Would highly recommend

31 de outubro de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for taking the time to share this feedback. We’re delighted to hear that HealthBoxHR has been intuitive and easy to use for you.

We also really appreciate your comments about our team — providing fast, helpful support is something we take a lot of pride in.

Thanks
HBHR Team!

Avaliado com 1 de um total de 5 estrelas

Spam spam spam

Never contacted this company, never given out my details yet I'm getting several spam emails from them. Even when you ignore them and delete them you still get a 'I'm writing to follow up on my previous email...'

I'll never do business with a company who uses spam lists to just send email after email. Avoid and work with a company who doesn't spam like this

Edit - when I’ve been spammed I’m not going to give out my contact details to you for obvious reasons.

And does it matter about other reviews I’ve done ? So everytime I get spammed I should be fine about it and not complain ? Don’t spam and I won’t complain

28 de outubro de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thanks for the review Paul.

After seeing this, we contacted you directly to try and resolve the issue and asked for the email address you claim received messages from us so we could remove it immediately. Instead of providing that, we received a fairly rude response and the email address was never shared... which makes it rather difficult to investigate or remove anything.

We also searched our database using your name and couldn’t find any record of you. For clarity, we only contact business email addresses and this type of outreach is fully regulated and compliant. Every message also contains an unsubscribe option.

For anyone reading this review, you’re welcome to click on the reviewer’s Trustpilot profile, where you’ll find a long list of very similar 1-star reviews for other companies, all making the same complaint. We’ll let readers draw their own conclusions from that.

In the meantime Paul, if you’d genuinely like your email removed, feel free to provide it and we’ll happily take care of it.

Thanks,

HBHR Team :-)

Avaliado com 5 de um total de 5 estrelas

HBHR is a revolution for the employee…

HBHR is a revolution for the employee lifecycle journey - from recruitment to onboarding, reviews to appraisals and their continued development.
Hands-down, it's the best HRIS I have implemented and used. If its detail or overview - it has what you need

7 de outubro de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your fantastic feedback! It's great to hear that HBHR has made such a positive impact on your employee lifecycle processes.

We're committed to continuing this level of service and look forward to supporting your success well into the future.

Thanks
HBHR Team!

Avaliado com 4 de um total de 5 estrelas

Such a great move for us!

We wanted to find a HR and payroll system that saved us time and more importantly was good value for money and this is exactly what we found in HBHR.
Its shaved days off our payroll processing, their communication is great and the support we have received from them is brilliant (particular mentions to Courtney, Carly and Stephanie).
There's a few little teething issues that we are working through but we do have a very complex payroll so it was to be expected. Once these are resolved I am sure it would be a full 5* from us.

9 de setembro de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your thoughtful feedback. We’re delighted to hear that HBHR has already saved you valuable time on payroll processing and that our team’s support has made a positive difference.

We value your collaboration as we navigate the complexities of your payroll setup, and we’re glad to be working closely with you on those.

As always, if there’s anything else we can help you with, please let us know.

Thanks
HBHR Team!

Avaliado com 4 de um total de 5 estrelas

Exceptional Support

We switched over from an American HR platform to HBHR in search of a better feature for booking time off. This has been a good move and quite a relief after 3 years of frustration.

HBHR has a lot of potential and I am excited to see how it will progress with future improvements and customer-led development.

Courtney, our Client Executive is amazing. She has been on hand to offer support within a timely manner and if there isn't a way to do things how we would want them she will figure out a 'workaround' for us wherever possible.

I'm looking forward to seeing if any our my development requests are implemented as I'm sure it would be a 5* review then!

20 de agosto de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thanks so much for your review! We’re so pleased to hear that switching to HBHR has been a positive move for you and has helped ease the frustrations you faced before.

We really appreciate your kind words about your Client Executive—our team is always here to support you whenever you need.

We also really value hearing your suggestions for future improvements and appreciate the feedback.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Great product, great support.

Our experience from start to finish has been brilliant. A great product, brilliant implementation, and ongoing support. So far, we're very happy.

16 de julho de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your review. It's great to hear that your experience has been positive. It’s fantastic to know you're happy with the product, implementation, and ongoing support.

We're committed to continuing this level of service and look forward to supporting your success well into the future.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

HBHR

We transitioned to HealthboxHR to find a more cost-effective solution for managing our workforce. The integrated biometric time and attendance module gives us real time visibility of who is on site and has helped streamline staff planning across the organisation.
The managed payroll service has been a success, ensuring accurate, compliant payroll processing in line with UK regulations. A standout feature is the platform’s AI capability, which allows us to access and interpret workforce data quickly, through a clean and user-friendly interface.
The purpose-built mobile app has been a game changer for our team members who don’t have daily access to PCs. It enables them to book holidays and view payslips from home, making HR services far more accessible and inclusive for all staff.
The team behind the system are highly knowledgeable and always on hand to resolve any queries as they arise. Their support has been excellent throughout the transition and continues to be an important element of our partnership.
Although there are still areas of the system we’ve yet to implement, the One Platform model offers the flexibility to activate new modules as and when we’re ready. It’s a scalable and forward-thinking solution that supports our ongoing drive for efficiency and smarter workforce management. We’re very pleased we made the move.

14 de julho de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thanks so much for sharing this fantastic feedback! We’re really glad to hear that HBHR has made a real difference for your team - from giving you better visibility with our biometric tablets to simplifying payroll and making HR more accessible for your team through the mobile app.

It’s great to know the platform’s AI features are helping you work more efficiently. We also really appreciate your kind words about our support team—they’re always here to help and it’s great to hear that you have that relationship with them.

We’re excited to keep supporting you as you roll out more of the platform’s modules.

Thanks again for choosing HBHR!

Avaliado com 4 de um total de 5 estrelas

We officially launched HBHR in October…

We officially launched HBHR in October 2024 and the overall feedback from users has been very positive. The platform is easy to use, and the team are always approachable and quick to respond whenever we need support. Communication has been clear and efficient throughout, and it’s been a smooth experience getting everything up and running. A really solid service so far!

10 de julho de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for sharing your review. We're so pleased to hear that the launch of HBHR went smoothly and that the platform has been well received by your team. It's great to know the platform's ease of use and our support responsiveness has had a positive impact.

As always, if there’s anything else we can help you with, please let us know.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Great implementation

Great implementation. Team very attentive and knowledgeable. Platform well liked and well received by the Company.

4 de julho de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your kind review! It's great to hear that the implementation went smoothly and that the platform has been well received by the company.

If there’s anything else we can help you with, please don’t hesitate to reach out.

Thanks
HBHR Team!

Avaliado com 5 de um total de 5 estrelas

Clear and concise guidance

We received clear, concise guidance and support from Tarin throughout the whole implementation period. The training modules available are vast and user friendly alongside the HR Genie which is excellent in reducing our administration tasks.

28 de maio de 2025
Avaliação não solicitada
logotipo da HBHR

Resposta da HBHR

Thank you so much for your feedback!

We're so pleased to hear that the support and guidance from our team has been so helpful during the implementation. We're committed to continuing this level of customer support throughout.

It's also great to know that the training modules and the HR Genie have made a positive impact on your processes.

If there’s anything else we can help you with, please don’t hesitate to reach out.

Thanks
HBHR Team!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais