Healthier Weight Avaliações 

1.252
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything was very easy from the first phonecall to make enquiries about gallbladder removal. Everyone was really helpful and about 2.5 weeks after my first call surgery was done. Best decision I mad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From when I first rang healthier weight I was fully supported by the team. Helena was lovely she gave me all the information I needed to make the decision. Sam and Angela was fully supportive about th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had bariatric surgery 5 weeks ago. I can honestly say that I could not have gone through with this procedure without Healthier Weight. They organised everything for me. From the initial consultation... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de emagrecimento
  2. Serviço de fitness e nutrição

Escrito pela empresa

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(1.252)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Healthier Weight-Gastric Band Surgery

From the initial phone call enquiry, they were very open and informative giving me cost of bariatric surgeries etc, they did not try to coerce me to go for a more extensive surgery as I had previously experienced. The pre & postoperative care I received was excellent, my surgeon Mr. Kaseem was so patient explaining everything from start to finish and what to expect afterwards. I have been followed up weekly by Healthier Weight staff. The Bariatric Nurse has arrange for my band fill. Healthier Weight also has an App and that is fantastic helps with meal planning, food diary, exercise and you can clear up any queries you have. I would recommend
Healthier Weight to anyone who was looking to have any type of Bariatric procedure.

5 de setembro de 2023
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Resposta da Healthier Weight

Hi Catherine,

Thank you for taking the time to write this review - it is fantastic to read about your experience with us.

We are so pleased that you felt well-informed from the start, without feeling pressured to proceed in any certain way. Bariatric surgery is a personal decision which patients must make on their own time and terms.

It is lovely to hear that your pre- and post-operative care has been excellent - patient care is central to the service we provide. We look forward to supporting you throughout your journey with advice and guidance - whether that be over the phone, by e-mail or via our app.

Thank you for recommending our service others!

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

The ladies are fantastic

The ladies are fantastic, helpful, informative…give ‘em all a pay rise please! 🤗🤗🤗

21 de setembro de 2023
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Resposta da Healthier Weight

Thank you for your kind review Esther. Those are three qualities we strive for here at Healthier Weight.

We are delighted to have you as a patient and look forward to supporting you throughout your journey!

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Life Changing

I had my Gastric Sleeve surgery in July and it was an uneventful and straightforward. Since then I’ve had full support from Healthier Weight including nutrition advice

20 de julho de 2023
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Resposta da Healthier Weight

Thank you for your review Steve - we look forward to continuing our support going forward.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Very supportive company

I received all the information I needed to make the decision to go ahead confidently. The pre and post op care was amazing. The app is also really handy .

8 de agosto de 2023
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Resposta da Healthier Weight

Thank you for your review Stephanie, we are so happy that you have felt well-informed from the start. Aftercare is central to our service and we look forward to supporting you going forward!

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Great experience

Great nursing staff, easy to arrange appointments, surgery was easy to have, knowledgeable surgeon and anaesthetist. Very good experience all round

29 de agosto de 2023
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Resposta da Healthier Weight

Thank you for your review Mark - this is fantastic to hear. We look forward to following your journey and supporting you throughout.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

I can not fault the dr and the surgeon…

I can not fault the dr and the surgeon and all staff at healthier weight after care been brill heather been amazing only concern had was hospital was dirty and poor service but this was spire not healthier weight dr Singhal made me pain free after lots of issues with band and issues with a defill he was very helpful lost 8kg in 4 week and feel fab

2 de agosto de 2023
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Resposta da Healthier Weight

Thank you for your review Christian - it is lovely to read about your positive experience with Healthier Weight and the Aftercare we provide.

We are, however, disappointed to read about your experience at the hospital. Please rest assured that we will forward your comments on to be investigated.

It is wonderful that you are feeling the effects of the procedure already and we look forward to follow your continued success going forward.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Gastric sleeve

Had a gastric sleeve at spire healthcare on the 2nd of august 2023, couldn’t fault the hospital at all , very attentive staff, nothing too much trouble , I’ve since had regular check ins with healthier weight , would definitely recommend

1 de agosto de 2023
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Resposta da Healthier Weight

Thank you for your review Clare - that is fantastic to hear. We look forward to checking in with you again and are excited to follow you on your journey!

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Burcot Hall Hospital - Dr Rishi Singhal

I went to Burcot Hall Hospital where I had Dr Rishi Singhal and his team perform a Gastric Sleeve on myself. The surgery team were amazing and did an amazing job on my keyhole surgery from start to finish.
The Hospital was clean, I had everything I needed for my stay. The nurses team were outstanding, absolutely amazing. The care, understanding, friendliness from the staff went above and beyond to make sure I was well looked after and my stay was comfortable.
I can't fault Healthier Weight at all from the first consultation all the way through to my operation (Key hole surgery) to my immediate aftercare and phonecalls with more aftercare to come as I'm coming to the end of my 5th week since surgery. Amazing Team. I would highly recommend Healthier Weight with Dr Singhal and his amazing team/nurses team.

23 de julho de 2023
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Resposta da Healthier Weight

Hi Mrs Hewkin,

Thank you for taking the time to write this review. We are so happy to hear that your experience with us has been amazing. We are so proud of the service we offer and put a lot of work into our Aftercare. We are delighted to have you as a patient and look forward to following your journey for years to come!

It is also fantastic to read about your positive experience with Professor Singhal and his team at Burcot Hall - we will make sure to pass your feedback on to them.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

From the first phone call till the last…

From the first phone call till the last consultation they have been amazing. The clinic was great. My surgeon and anaesthetist were great. Definitely recommend

25 de julho de 2023
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Resposta da Healthier Weight

Thank you for your review Andreanna. We are delighted to hear about your experience and we thank you for recommending our service!

We look forward to following your journey.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

I'm not new to weight loss surgery and…

I'm not new to weight loss surgery and needed revision. Mr Singhal was exceptional - honest, realistic, professional and empathetic.
All of the staff I had contact with in real life or on the phone were lovely. Very reliable and did what they said they would. Thank you - all of you.

27 de julho de 2023
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Resposta da Healthier Weight

Thank you for your review Alice - that is so wonderful to hear. We take a lot of pride in providing our patients with open, clear and reliable communication and support. We are so pleased to hear about your experience with us and will be sure to forward on your feedback to Professor Singhal as well.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Life changing in the best way xx

I am 4 weeks since my band surgery at Spire Solihull and am very happy with the service provided. Fantastic admin, nurses and surgeon Paul Super. Thank you all so much. A special thanks to the anaesthetists who put me at my ease and chatted with me right before my surgery.

I started at 20 stone and I’m down 2 stone 11lbs since my pre op 6 weeks ago and feel healthy, happy and full of positive thoughts for the future.

Totally recommend.

19 de julho de 2023
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Resposta da Healthier Weight

Hi Ruth,

Thank you for taking the time to write a review. We are extremely pleased to hear about the positive impact that your band has had on your life already. It is also so lovely to read your kind words about the various teams that make up our service.

We are excited to have you onboard as a patient and look forward to supporting you throughout your journey.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Fab experience …

Honestly felt let down when they cancelled my first appointment but couldn’t fault them after rescheduling it

11 de agosto de 2023
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Resposta da Healthier Weight

Thank you for your review Tracy, we are pleased to have you as a patient and look forward to following you on your journey.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

I have nothing but good things to say about Healthier Weight and my surgeon Mr Loy. From the start to the end of my procedure I was looked after, communicated with, reassured and cared for with diligence and respect.

Surgery was a success and I feel so much better already, only four weeks post-op. Thank you to the whole team at Healthier Weight!

10 de julho de 2023
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Resposta da Healthier Weight

Thank you for your kind review. We are pleased that you feel well-informed and supported under our care. It is fantastic to hear that your journey is off to a great start and we look forward to supporting you throughout it.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

I had a great experience with them

I had a great experience with them. Nothing was too much and i was assured with everything I needed from consultations to hospital experience. Was really like a VIP.

30 de junho de 2023
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Resposta da Healthier Weight

Thank you for your positive review - it is lovely to hear that your overall experience has been great. We are excited to take on this journey with you and support you throughout.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Gastric sleeve operation 25th July

Gastric sleeve operation 25th July

The staff at Healthier Weight and the Priory Hospital were amazing very friendly and very supportive to my needs. I've received loads of after care and support and would definitely recommend Healther Weight.

Mr Anthony Hill

25 de julho de 2023
Avaliação não solicitada
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Resposta da Healthier Weight

Thank you for your review Anthony. We are delighted to read your kind words about our Aftercare, as it is truly central to our service. We look forward to following your journey and supporting you throughout.

Warmest Regards,

HW

Avaliado com 4 de um total de 5 estrelas

4 stars

The reason I did not give 5 stars was due to the fact all communication,appointments & calls had to be made between the hours of 9-5pm Mon- Fri !
I work & found this very stressful.
Emails, questionnaires , Zoom meetings with various clinicians all had to be actioned by a certain time on a certain day.

24 de julho de 2023
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Resposta da Healthier Weight

Thank you for your review Caroline - we will certainly take on board your comments. We understand that it can be difficult to answer calls during our standard open-office hours, however, please note that we always do our best to accommodate for any special requests regarding suitability for scheduled calls and appointments. If you do have any special requests of your own, please do not hesitate to let us know.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Just the best experience you will ever…

Just the best experience you will ever have with healthier weight!!! I was so nervous using them and parting with such a lot of money and wasn’t to sure if they were the best people but after seeing the NHS also use this company for weight loss surgery it put my mind at ease and it was the best decision I made!!!!Always a phone call away if needed and always on time to have a catch up with progress…worth every penny and the staff are the loveliest bunch you could ask for!!! Thank you healthier weight for giving me confidence and going from a size 24 to a 10 in 9 months!!!!!!!

27 de julho de 2023
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Resposta da Healthier Weight

Hi Caire,

Thank you for your heartwarming feedback - we truly appreciate you taking the time to write your review.

We are delighted that you chose to be a patient with us, and that you are happy with the work that we do. We are passionate about our patients, so it is fantastic to hear your experience.

We would also like to congratulate you on your astonishing results - that is a massive achievement.

Warmest Regards,

HW

Avaliado com 5 de um total de 5 estrelas

Top Marks….

The experience was excellent from start to finish. Pre op I was fully informed re the procedure and what was required of me before the op, any questions were answered fully and all staff were knowledgeable and friendly. The hospital was superb the consultant and anaesthetist put me at ease and the nursing staff were attentive and super friendly they were a credit to the hospital. Post op i have used the app to ask questions which were answered almost immediately and again the staff I have spoken to during my post op calls have been excellent. I wouldn’t hesitate to recommend.

27 de junho de 2023
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Resposta da Healthier Weight

Hi there,

Thank you for your fabulous review - we truly appreciate it and are pleased to hear that you have felt so well-informed throughout. We are always within reach and are happy to help, so it is lovely to read about your experience with us. We will furthermore be sure to forward on your kind words to the surgeon and hospital.

We look forward to following you on your journey!

Warmest Regards,

HW

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