Hearing Direct International Ltd Avaliações 12.175

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings. My order was very small, and took one month to get to... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Ordered product in late April and contacted them by e-mail and telephone message in late May. Received the ordered batteries on June 3. In the "wait" time received no communication from the supplier... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pas de mauvaises surprises, la réception correspond bien à la commande ! Les délais sont raisonnables. Un léger étonnement quand on découvre les pays concernés par ce produit : France . . Angleterre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing wit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Aparelhos Auditivos

Escrito pela empresa

We're one of the world's largest online hearing experts, bringing years of experience & knowledge on hearing aids & hearing health. Through our store you can purchase hearing aids, batteries, amplified phones and hearing aid accessories. Shop online today.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

6 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 2 de um total de 5 estrelas

I was disappointed with not being able…

I was disappointed with not being able to call my order in as I have always done. I do not like ordering anything online but had no choice but to try it, ordered back in March or early April and didn't receive until I was able to chat online with customer service. Hopefully my next order will go more smoothly. Thank you

5 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! WE have taken on board your comments. Should we be able to assist in the future please let us know!

Avaliado com 5 de um total de 5 estrelas

Exceklent communication as item was not…

Exceklent communication as item was not in stock when I ordered. I only had an extra couple of days to wait as they were dispatched as soon as possible.

4 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, polite and patient communication. Good product, works well.

4 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 4 de um total de 5 estrelas

The item I ordered is exactly as Described

The item I ordered is exactly as described, and superbly-packaged. I would have given 5 stars had it arrived more promptly. I was beginning to wonder if I had been scammed.

3 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 1 de um total de 5 estrelas

The item I ordered wasn’t available

The item I ordered wasn’t available, but my money was never refunded. I’ve sent emails and they have all gone unanswered.

2 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

HI there, I so apologise, I have searched our incoming emails and we do not have any emails from your email. I have of course refunded as unavailable at this time.

Avaliado com 1 de um total de 5 estrelas

Product took forever to be delivered

Product took forever to be delivered but credit card was dinged immediately.

1 de abril de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Hi there, to confirm you did receive the product? We do state that the item to the USA can take up to 4 weeks when the customer chooses standard shipping.

Avaliado com 5 de um total de 5 estrelas

Reliable service

Reliable service. I have found the batteries to be of good longevity.

31 de março de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 1 de um total de 5 estrelas

I place an order almost a month ago and…

I place an order almost a month ago and i got confirmation on the payment and have heard nothing since as well as no hearing aid part tjat are greatly needed. I jave emailed numerous time and have gotten ZERO RESPONSE!!@I call the number and everytime a british voice is ssying not business hours. This company sucks AVOID THEM AT ALL COSTS IF U WANT YOUR PARTS AT ALL!!!

20 de abril de 2024
Avaliação não solicitada
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Hi there, May I have your order number please? If you can contact us directly on customerservices@hearingdirect.com

Avaliado com 5 de um total de 5 estrelas

I cannot do justice to my experience

I cannot do justice to my experience. It was not about the merchandise, but the person on the other end, restoring my faith in human beings.
My order was very small, and took one month to get to me. I requested and was immediately given a refund then it arrived .Mel was so gracious and allowed me to accept the purchase with her regards and to remember the business for any other purchases. This just isn’t done in today’s world . Will always remember her kindness.

25 de março de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 5 de um total de 5 estrelas

Widex receiver

Easy to order, very helpful staff, very prompt delivery

25 de março de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

Avaliado com 5 de um total de 5 estrelas

First class service

First class service - my new hearing aids arrived first thing in the morning just two working days after my old ones were sent from here. They were programmed for my ears and have been performing without problem since then. Also I have to say they are very comfortable to wear. I cannot wish for better than that.

25 de março de 2024
logotipo da Hearing Direct International Ltd

Resposta da Hearing Direct International Ltd

Thank you for your comments! Should we be able to assist in the future please let us know!

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