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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would have liked to have given Darren and Heatfactors 6 stars.That sums up my experience with them.Excelent company and employees.Could not praise them highly enough!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. D... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been using Heatfactors for a couple of years now. They are always very responsive and reliable. They’ve always managed to send someone out within a couple of days if not the same day which is muc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Aquecedores
  2. Agente Comercial
  3. Companhia de Gás
  4. Engenheiro de Petróleo e Gás
  5. Serviço de Instalação de Gás
  6. Encanador

Escrito pela empresa

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I would have liked to have given Darren…

I would have liked to have given Darren and Heatfactors 6 stars.That sums up my experience with them.Excelent company and employees.Could not praise them highly enough!

10 de abril de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks Jim ,was great to help at short notice to get you heat and hot water

Avaliado com 5 de um total de 5 estrelas

Great company

Have been using Heatfactors for a couple of years now. They are always very responsive and reliable. They’ve always managed to send someone out within a couple of days if not the same day which is much appreciated when you have a cold house with the heating not working!

25 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks Anna greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Darren came to service my boiler and…

Darren came to service my boiler and quickly identified several issues that needed attention. He clearly explained the problems and returned within a few days with the necessary materials to carry out the repairs. The work was completed efficiently and to a high standard, and everything is now running perfectly.This company are very professional, reliable, and highly recommended.

18 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

thanks Lisa I have passed your comments on to the guys

Avaliado com 5 de um total de 5 estrelas

Very prompt service

Heat factors were able to help with my request very quickly. Darren gave me a call 20 mins before he arrived and did a great job.

19 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

appreciate your review it is good to know we are at top our game

Avaliado com 5 de um total de 5 estrelas

A superb company

Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. Darren was excellent, very polite, pragmatic, knowledgeable, helpful and hardworking. Everything was clearly explained and went very smoothly. I felt that the price for the job was very fair. Companies like this are hard to find and I would highly recommend them.

18 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

hi Shona glad to have been of assistance your comments are appreciated

Avaliado com 5 de um total de 5 estrelas

Small leak fixed

Thanks to Darren who attended to fix a small leak with my boiler and to Sarah for organising this promptly. Darren was very helpful and answered all my questions whilst fixing the leak.

16 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

thank you for your 5 star review its appreciated

Avaliado com 5 de um total de 5 estrelas

Darren and the team at Heatfactors were…

Darren and the team at Heatfactors were amazing. The boiler installation and ancillary work was done quickly and to a very high standard. My kitchen is tiny and awkward but they went the extra mile to hide all the pipes. I highly recommend them.

5 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks for your 5 star review it is appreciated

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service again from Heatfactors. The guys kept me informed as to their arrival time. They were friendly, efficient and professional.

13 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks Joanna ive passed your comments to the guys

Avaliado com 5 de um total de 5 estrelas

Prompt service to replace broken enclosed toilet.

Excellent and prompt service. Clear advice on the phone and prompt service to resolve broken toilet. 5* particularly for Sarah on the phone ,Darren Pearson, the plumber whose work was very good as was the work from their joiner I would highly recommend the company.

11 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Anna,

Many thanks for a great review. We are so pleased you are happy with the works.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Boiler Fix

Hi thanks for the rapid response, i had issues with my heating and Hot Water the team at HeatFactors were extremely professional and so accommodating. Came out the same day earlier than planned which was absolutely fantastic. Darren was highly professional and highly knowledgeable, he ensured once fixed that everything was in order and everything was cleared away. I certainly would not have any hesitation in recommending either Darren or Heatfactors, a very reliable company and easy to work with.

4 de março de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Alan,

Many thanks for a great review. We are so pleased you are happy with the works.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Review

I can highly recommend Heatfactors who have been carrying out services and safety checks on my property for many years now. I have always found them friendly, professional, efficient and always do their best to help. I have had several plumbing issues since moving into a new home and they have been quick to respond and deal with the problems.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Thank you!!!

Hi! Thank you so much for you quick response today to our hearing and hot water issues - the team on the phone were brilliant and so accommodating fitting us in same day. Big shout out to Darren for getting to us so quickly and being a star!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

hi Karen,many thanks for your review it is appreciated

Avaliado com 5 de um total de 5 estrelas

Heatfactors ✅

I use Heatfactors whenever I have any issue with my central heating and have done so for over 15 years and in 2 different properties. I have always found them to be polite, efficient, quick to respond and very good at what they do. Darren has been out to our homes many times over the years and I thoroughly recommend him should your central heating need attention.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Fiona,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

First class service

Arrived on time. Respectful of property. Efficient installation of radiators. Cleaned up well. Good communication.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Susan,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

We had problems with our Google Nest…

We had problems with our Google Nest thermostat system which meant the central heating operation was being compromised. Heatfactors responded very quickly and recommended relacing Nest with Hive as Google have discontinued support to Nest in the UK.
Darren fitted the new Hive system without problem and took time to help us set up the programs on the app and install new hive plugs to ensure it worked effectively with our existing Wifi set up. Great friendly and prompt service!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Many Thanks

As always they are very helpful and efficient

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Brian,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Recommend

This company has been servicing my boiler, hot water and heating system for almost a decade now. They are professional, efficient, helpful and reliable whether it’s a routine service or a specific request (eg changing all rads to thermostatic valves). Recommend.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

Hi Annie,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Avaliado com 5 de um total de 5 estrelas

Great service from a great company

Great service from a great company. I would highly recommend Heatfactors to anyone. Very professional from start to finish.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks for your review it is much appreciated

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, very knowledgeable staff.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

many thanks for your review Neil it is much appreciated

Avaliado com 5 de um total de 5 estrelas

Boiler & flue pipe installation

Great service from first contact until work has been delivered!
The Heatfactors Ltd. team has been recommended by a few neighbours and I highly recommend them further for a very professional and prompt service. The boiler broke down a week before Christmas and the team outdone themselves by having a first visit, accurate estimates, order in and delivered, old appliances changed and new ones ready to go all in just 4 days. Darren and Jake helped us have new boiler and flue pipes installed right before Christmas, all personal has been kind and professional, respectful of the house.
Thank you everyone for a great service!
Highly recommended!

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Heatfactors ltd

Resposta de Heatfactors ltd

hi Oana,
many thanks for your great review I have passed the details on to all involved.it was a pleasure working for/with you to get the heating back up and running
best regards
heatfactors team

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