HeatGlow Avaliações 

409
O TrustScore é 5 de um total de 5

5,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

HeatGlow is super responsive , always a human being at the end of the email the chat or the phone, booking process was made painless through any medium Gareth was in time , understood straight away... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have called upon HeatGlow on two occasions the most recent to replace a pump for our shower, and previously a service for the boiler. On both occasions the work was carried out on the day requested,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Profession and tidy workers. They have been doing work for us for a few years and we've had no problems. Thorough when servicing our boiler and gas appliances.

Avaliado com 5 de um total de 5 estrelas

Excellent communication from Heatglow, Karl did a great job, turned up exactly when we were told he would and got straight on with the job. Fantastic to have hot water again after 12 days and numerous... Ver mais

Detalhes da empresa

  1. Encanador
  2. Engenheiro de Petróleo e Gás
  3. Serviço de Instalação de Gás
  4. Gasificador
  5. Empresa de Aquecedores
  6. Serviço de aquecimento

Escrito pela empresa

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Informações de contato

5,0

Excelente

O TrustScore é 5 de um total de 5

409 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(409)

71 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

PROMPT SERVICE

PROMPT SERVICE.
ADVICE GIVEN.
CUSTOMER CARE
GREAT VALUE

9 de janeiro de 2024
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Customer, thank you for your positive feedback. We're glad you appreciated our service and customer care. We always strive to support and value our customers.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Knew exactly when plumber would arrive. Plumber was efficient and polite, as always. Diolch!

10 de janeiro de 2024
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Aled, we're thrilled to hear about your positive experience with our service and plumber. Thank you for your kind feedback! Diolch!

Avaliado com 5 de um total de 5 estrelas

Very quick to respond to my phone call

Very quick to respond to my phone call. Then were with me within 2 hours and did an excellent repair job. They are always my first call in any plumbing and heating crisis - so very reliable

4 de janeiro de 2024
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Barry, we're thrilled to hear that our prompt response and excellent service proved to be reliable for your needs. Thank you for trusting us in times of crisis.

Avaliado com 5 de um total de 5 estrelas

HeatGlow is modern and efficient

HeatGlow is modern and efficient. From online booking to text/email appointment reminders, onsite visits professionally represented in company van and uniform, right through to being thoroughly equipped and online email/web for invoice, payment, and receipt shows this company is upto date with the modern commercial world.

Kind and friendly engineer that was methodical and great customer facing skills. A very good experience and service from our HeatGlow visit. I would recommend and have no hesitation in reusing them for future needs.

8 de janeiro de 2024
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Alan, thank you for sharing your wonderful experience with us. We're thrilled to hear our dedicated team and modern approach met your needs. We look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

On time and boiler successfully fixed

5 de janeiro de 2024
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Julia, thank you for your feedback. We are glad to hear your boiler was successfully fixed and our service was on time. Your satisfaction is our top priority!

Avaliado com 5 de um total de 5 estrelas

Easy booking system and very good engineer

Online booking process was easy.
The engineer was on time, professional, explained the issue and costs to me clearly, and dealt with the problem efficiently.
I would definitely use the company again.

28 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Sarah, we're thrilled to hear about your positive experience with our booking system and professional engineer. We look forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

Arrived on time

Arrived on time. Professional and courteous as always. Repaired a boiler that hadn't been serviced for ages. Got it all working in half an hour no fuss at a great price. The whole family is using Heatglow now as they're so good. The online booking system is really easy to use too.

21 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear S Lloyd,

We're delighted to hear about your positive experience. Our team strives for professionalism and efficiency at all times. We're grateful for your loyalty.

Kind regards.

Avaliado com 5 de um total de 5 estrelas

Always use for regular boiler service…

Always use for regular boiler service as well as any boiler work. Always professional, helpful, quick. Recommended

19 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Hello Daniel,
We're delighted to hear that you find our service professional and quick. Your recommendation means a lot to us. Thank you!

Avaliado com 5 de um total de 5 estrelas

Great professional service

Easy to arrange service online. Good communication and updates. Tom was punctual, professional and friendly. Overall excellent service.

14 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear David, thank you for acknowledging our dedicated team, especially Tom. We appreciate your positive feedback and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Boiler service

On time, good communication. Easy to book a boiler service.

Will use again.

Thank you

5 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Richard,

Thank you for your kind words. We're glad to hear you had a positive experience with our boiler service. Looking forward to serving you again!

Best,
[Your Name]

Avaliado com 5 de um total de 5 estrelas

Good response

Rapid response to what could have a health issue. Also their honesty in rectifying the problem. Well done.

4 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear G,

We greatly appreciate your praise! Our team strives for honest, prompt responses to ensure the health and satisfaction of our customers.

Best,
Your Support Team

Avaliado com 5 de um total de 5 estrelas

Profession service from booking to job completion

Very Easy to book, on time arrival for service, good prompt efficient communication. Friendly helpful technician who alerted us to a supply issue

4 de dezembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear DB,

We're happy to hear about your positive experience, from booking to job completion. We thank you for your kind words and our friendly technicians appreciate your recognition.

Avaliado com 5 de um total de 5 estrelas

Boiler Service

Prydlon ac effeithiol.
Prompt and efficient.

15 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Diolch am eich sylwadau, A Thomas. Rydym yn falch i glywed eich bod wedi mwynhau ein gwasanaeth. Edrychwn ymlaen at weithio gyda chi yn y dyfodol.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Efficient friendly service as always provided by Gareth. Turned up within time slot, serviced the boiler efficiently with no problems at all. Would highly recommend HeatGlow to anyone.

23 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Alun,
Thank you for your recommendation and kind words about Gareth. We're thrilled to hear you had a positive experience!
Best,

Avaliado com 5 de um total de 5 estrelas

Knowledgeable Engineer

Friendly, efficient service as always.

22 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear AJ,
Thank you for your kind words! We're thrilled to hear you found our service friendly and efficient. We look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Turned up on time or close to it

Turned up on time or close to it - which was great as I have a busy job with lots of time-focused commitments; Service was great, and subsequently made a number of very useful tweaks to the Boiler's settings to make it run more efficiently and economically and; provided really helpful advice on a range of boiler related issues including changing radiators. All conducted with great professionalism and politeness

13 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Matthew,

We truly appreciate your wonderful feedback. Glad to hear our timely service and helpful advice met your expectations. Your comments motivate us to continue providing excellent service.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Fixed the problem straightaway

We've used HeatGlow a few times and this time, like the others, has been first rate. Identified and fixed the problem on a single visit and within the hour.
We also particularly liked booking a slot online.

17 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Christian, we're thrilled to hear about your positive experiences and especially glad you found our online booking feature beneficial. We strive for excellent service every time. Thanks for your trust in us!

Avaliado com 5 de um total de 5 estrelas

Excellent service from HeatGlow

Excellent service from HeatGlow! Very simple and efficient booking system. Great communication. Really friendly and helpful engineers, Tom and Gareth. We would definitely use again and recommend to others. Thank you.

14 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Sarah, thanks for your kind words! We're thrilled our team could assist you efficiently. We appreciate your strategy recommendations and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Boiler service

Tom was on time, courteous, explaining exactly the work carried out on the boiler service and advised regarding further work.

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service!

It was very easy to book an appointment online and I was given a range of dates and times. After I booked, I was sent a reminder about the appointment. On the day of the appointment, I was sent the estimated time of arrival. The engineer, turned up on time and provided a friendly, polite, professional and efficient service. He also reduced the boiler flow system to help me reduce my bills. I am very happy to recommend HeatGlow.

2 de novembro de 2023
Avaliação não solicitada
logotipo da HeatGlow

Resposta da HeatGlow

Dear Rhianon, we're thrilled to hear you had a positive experience with our service! Your recommendation means a lot to us. Thanks for taking the time to share your feedback.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais