Heavenskeepsakes Avaliações 

38
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lou creates absolute perfection, but more importantly, she provides comfort when you need it most. I asked Lou to make a memorial ring using my grandparents' ashes, and the entire experience was si... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lou makes exceptionally high quality pieces, with great care and compassion. She very clearly does this as a labour of love and it shows both in her attitude and in the final results. It was her ide... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so pleased I found Heavens Keepsakes. I wanted something special to carry my Cockapoo boy, Dudley with me always. Without using a large company & having to post his ashes. The whole process was e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lou is a Lovely lady! I had left it late to order a ring for my daughter’s birthday Lou was very helpful & made sure I had it in time. Lou was very quick at replying & answering any questions I ha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro

Escrito pela empresa

Heavens Keepsakes is a UK-based jewellery & keepsake boutique, specializing in crafting beautiful, unique, affordable jewellery & keepsakes. My pieces serve as beautiful memorials to your loved one, capturing those special moments & connections that made them who they were to you & enveloping that into elegant, timeless designs. With a genuine focus on care, quality and affordability, each piece is created with the same love, care & attention I would give to a piece for my own loved one.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

38 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(38)

28 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was absolutely heartbroken when I…

I was absolutely heartbroken when I lost my beloved Ozzy—he was my best friend, and I really struggled to cope with the loss. From the very beginning, this lady gave me so much comfort. She was kind, caring, and compassionate throughout the entire process, and nothing was ever too much trouble for her.

She was incredibly understanding of what I was going through, which made such a difficult time a little easier. She even made something special for my little boy, who was also struggling with the loss—something he will treasure forever.

The whole process was easy and simple to follow, and I knew my boy was in the safest hands with someone who cared so deeply. She kept me updated every step of the way, letting me know when he arrived with her and when he was on his way back home.

Everything was so personal, and I will treasure my pendant forever. I can’t thank her enough for the support she has given me. I would highly recommend Heaven’s Keepsakes.

22 de janeiro de 2026
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Wow! What a wonderful review to receive. Thank you so much. This is exactly what I hope to achieve for everyone that uses my service & I hope being able to still take Ozzy with you everywhere brings you all the comfort in the world xx

Avaliado com 5 de um total de 5 estrelas

Lou listens and really wants to do a…

Lou listens and really wants to do a good job, I felt she looked after the pieces of jewellery I had made as if it were her own child’s hair, she also kept in constant contact throughout. I wouldn’t go anywhere else.

20 de março de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much Hayley. That truly means the world to me ❤️xx

Avaliado com 5 de um total de 5 estrelas

Lou did amazing work for me

Lou did amazing work for me , so friendly and helpful , loved the necklace which was a surprise for my daughter , great prices too

15 de janeiro de 2026
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thanks so much Nicola, it truly was a pleasure to make the piece for her ❤️xx

Avaliado com 5 de um total de 5 estrelas

A great company to deal with

What can I say lou looks after you and your loved one like she was your family.
I recommend Lou 100% and her prices are amazing and her work is lovely.

10 de janeiro de 2026
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Awww…..thank you so much. I’m so pleased I was able to help bring your Mum back to you. I hope having her with you all time brings you peace & comfort for years to come xx

Avaliado com 5 de um total de 5 estrelas

Lou was kind and sensitive when she…

Lou was kind and sensitive when she made me a ring using the petals from my brothers funeral.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you Abby, It was an honour to do it for you & I hope it brings you peace & comfort in the years to come xx

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning jewellery by Lou

Lou made me the most beautiful necklace and rings with my Nan’s ashes each piece is absolutely stunning and just perfect and really got me emotional having her back with me she also made rings for my sister and my mums cousin and a bracelet for my mum each of them love their items as much as i do mine

Lou really takes the time from start to finish to get to know your loved one takes the time to chat with you about what you want from style to colour to making small changes nothing is to much trouble for her she is an absolutely lovely lady who i will be recommending to everyone and shouting about her local small business to all!!

Lou thank you so very much it means the world to have Nan back with me again
keep doing what you do xx

4 de dezembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

This is such a lovely review! Thank you so much. It was an honour to memorialise a woman that was & still is so clearly adored & I hope they help remind you that she never really left you because a bond like that is unbreakable ❤️ Thank you for such beautiful & kind words xxx

Avaliado com 5 de um total de 5 estrelas

Lou made me a beautiful silver necklace…

Lou made me a beautiful silver necklace with my brothers thumb print on the service from start to finish was amazing always in contact about my order came with a lovely certificate and lovely box will be forever grateful for what she did for me and I will defo go back for more keep sake gifts 🩷

2 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m very happy with my jewellery it’s…

I’m very happy with my jewellery it’s perfect very professional efficient service from start to finish and very affordable

4 de novembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much Emma, I know someone is going to be bursting with pride when they have the best view of your wedding 🥰

Avaliado com 5 de um total de 5 estrelas

Amazing company, highly recommend

Lou has been so professional and helpful throughout the whole process, kept in touch to let me know exactly what was going on and when we could expect our pieces.
We had 3 jewellery pieces made and absolutely adore all of them.
Thank you so much.

28 de setembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much. It was an absolute pleasure to get to work with such beautiful hair & I really can totally believe he sparkled in the sunlight. He certainly was the most stunning horse & I hope the pieces you have help bring some peace for you all xx

Avaliado com 5 de um total de 5 estrelas

Lou is an absolute Angel

Lou is an absolute Angel, She contacted me through FB to offer to make me an ashes Ring when I lost my necklace with My Son’s ashes in. I Love My ring & Lou is one of the nicest, caring people you could ever meet. She has a heart of Gold. Thank you Lou x

9 de setembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much for your kind words. I couldn’t let you have to keep going without having him with you so I’m just really glad I could do it for you & it was lovely to hear all about your wonderful boy xx

Avaliado com 5 de um total de 5 estrelas

100% 1st class service from start to…

100% 1st class service from start to finish, Lou goes the extra mile to show care & empathy throughout. Over the moon with mums ring ! Thanks so much Lou Heavens Keepsakes xxx

2 de setembro de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

I’m so sorry! I thought I had replied & thanked you for this wonderful review. I could have sworn I did, I must have been having a blonde moment lol. I’m so glad you’re happy with it & that you chose me to do the honour of bringing her home to you xx

Avaliado com 5 de um total de 5 estrelas

Lou was absolutely fantastic from start…

Lou was absolutely fantastic from start to finish. From the day I enquired about having a ring made with Dads ashes in, to when I received the made ring. It’s beautiful and just what I wanted.

19 de agosto de 2025
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Resposta da Heavenskeepsakes

Thank you so much. I’m so pleased you’re happy with it. I hope it brings you love & comfort always xx

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service and…

Absolutely amazing customer service and a beautiful ring made for me in memory of my dad!

18 de junho de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much Shaniqua, I’m so glad you’re happy with it. It’s definitely one of my absolute favourites xx

Avaliado com 5 de um total de 5 estrelas

Brillent from start to finish was kept…

Brillent from start to finish was kept updated untill my beautiful piece was ready i would without a doubt recommend to family and friends Anita xx

19 de julho de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much Anita, such lovely words & I hope you get comfort knowing your Dad is back with you again. It was a pleasure to create it for you xx

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from…

Absolutely outstanding service from start to finish I would not use anyone else.

25 de julho de 2025
Avaliação não solicitada
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Resposta da Heavenskeepsakes

Thank you so much Dave, it was a real pleasure to create this for you & I hope it brings you comfort for years to come x

Avaliado com 5 de um total de 5 estrelas

Beautiful rings

Lou made it very easy to order and kept in contact throughout knowing how difficult it was losing my son and now thanks to lou I will always have him closer to me the rings are beautiful couldn't have asked for anyone more helpful honest and caring to trust making these honestly I'm so grateful

27 de julho de 2025
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Resposta da Heavenskeepsakes

Thank you so much for your lovely words. As I’ve said to you, the pain that you must bear every day, I just can’t imagine so if what I do can bring even the smallest amount of comfort to you, it’s absolutely worth it. Your son clearly touched many, many lives & now I feel like I know him a little too xx

Avaliado com 5 de um total de 5 estrelas

Bracelet

I had a bracelet made for me and it was absolutely perfect. The communication throughout was amazing . Couldn’t recommend enough!!

12 de junho de 2025
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Resposta da Heavenskeepsakes

I'm so glad you like it, thank you for using me :)

Avaliado com 5 de um total de 5 estrelas

The personal touch!

Lou at Heavens Keepsakes brings a personal touch to the design process, taking a genuine interest in you and your loved ones.
We love our pieces 💍 Highly recommended 🩷

27 de maio de 2025
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Resposta da Heavenskeepsakes

Thank you so much. It’s lovely to hear from another member of the family too! I expect Gemma was getting fed up with me 🥰 I wish with all my heart that you didn’t get put in this position in the first place, that my services weren’t needed & I just hope that the rings bring some comfort to you all. I hope I’m loved even half as much as he is

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