So… So…. I went online and applied for a loan.
So…. I went online and applied for a loan. First came back with approval for a certain amount. Representative called and verified information and told me that she would give to manager and manager would give me a call in about an hour. In the meantime I was sent an email to sign for consent, which I did. Still waiting onto hear from the manager. So the next day…. It’s been 24 hours and still the manager hasn’t called me do I call them and ask about it. Representative puts me on hold and comes back to let me know that they couldn’t help me. I’m ok with the fact that they couldn’t help me, but I think that is very poor business ethics to leave a person just hanging. No email… No call …. Not a thing on their part! Apparently they don’t need business these days!!!!
Resposta da Heights Finance Corporation - Heights Finance Barnwell
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.