I like the wallet itself, using it since November last year and so far no problems with transfers between exchange platforms and this wallet. Fees are good but small option with crypto assets, would... Ver mais
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Veja o que dizem as avaliações
Ik was aanvankelijk in de war of deze wallet wel goede crypto-overdrachten zou bieden. Het lukte me echter om mijn crypto van deze wallet naar mijn Bybit-account over te maken, alles verliep erg snel... Ver mais
A empresa respondeu
SCAM! Hold jer væk når de ringer. De svindlede min far med løfter om gode investeringer i krypto valuta via deres “platform”. Man kan IKKE få pengene ud igen. Så ringer de og siger, at man bare skal å... Ver mais
A empresa respondeu
Ik ben tot nu toe echt tevreden met deze wallet 👍 Transacties zijn snel en ik heb geen ongebruikelijke kosten of vertragingen ervaren. Alles werkt soepel en is makkelijk in gebruik. Ik gebruik voor... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Software Company
Informações de contato
Holanda
- heisenwallet.com
3,4
Bom
28 avaliações
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ik krijg het geld niet overgemaakt
Ik krijg het geld niet overgemaakt, ik voel me opgelicht-wie kan mij helpen? Is politie nodig? Ik ben radeloos en verdrietig. Wie doet zp iets! Dank voor elke tip, gr Y
14 de abril de 2026
Avaliação não solicitada
Would love to see more from it
I like the wallet itself, using it since November last year and so far no problems with transfers between exchange platforms and this wallet. Fees are good but small option with crypto assets, would love to see more altcoins and memecoins. Thank you for great customer support! 👏🏻🤗
Once these features mentioned above will be added, i will change to 5 stars! 😉
10 de abril de 2026
Avaliação não solicitada
Deze wallet is niet echt
Deze wallet is niet echt. Wordt gebruikt voor oplichters. Je kunt er zelf nooit iets afhalen.
11 de abril de 2026
Avaliação não solicitada
Ik heb al dagen een overschrijving…
Ik heb al dagen een overschrijving staan en wordt maar niet verwerkt
9 de abril de 2026
Avaliação não solicitada
Pure opliching
Pure opliching. Ik heb er maande veel geld staan die ik met Crypto's heb verdiend. Het lukt me echt niet om iets over te schrijven naar Euro Wallet.
4 de abril de 2026
Avaliação não solicitada
Jeg har brugt denne tegnebog i et par…
Jeg har brugt denne tegnebog i et par måneder nu. Den er hurtig, transparent og pålidelig. Den tilbyder alt, hvad en selvadministreret tegnebog bør tilbyde.
3 de abril de 2026
Avaliação não solicitada
This wallet is a scam full stop
1 de abril de 2026
Avaliação não solicitada
Resposta de Heisenwallet
We take claims like this very seriously.
Heisen Wallet is a self-custodial wallet, and we are committed to transparency and user security. If you experienced a specific issue, please contact our official support team at support@heisenwallet.com or contact@heisenwallet.com so the matter can be reviewed properly.
Ik was aanvankelijk in de war of deze…
Ik was aanvankelijk in de war of deze wallet wel goede crypto-overdrachten zou bieden. Het lukte me echter om mijn crypto van deze wallet naar mijn Bybit-account over te maken, alles verliep erg snel en ik was erg blij met de lage transactiekosten ☺️. Wel wil ik nog even de tip geven dat de swapfunctie nog niet werkt; ik hoop dat die in de toekomst beschikbaar komt! 🙌🏻
30 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your trust and for sharing your experience.
We’re pleased to know Heisen Wallet delivered the speed and efficiency you expected. Feedback like this is invaluable to us, and we also appreciate your note regarding Swap functionality — suggestions like yours help shape our future improvements.
These guys are scammers
These guys are scammers. Watch out! Do not use this wallet for Crypto!
30 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your feedback. We’re sorry to hear about your impression.
Heisen Wallet is a self-custodial wallet, and we take security concerns seriously. If you experienced a specific issue, please contact our official support team at support@heisenwallet.com or contact@heisenwallet.com so we can review it properly.
I want to speak to someone from heissen…
I want to speak to someone from heissen wallet. Please contact me
29 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for reaching out to us.
To ensure your request is handled as efficiently as possible, please contact our official support team at support@heisenwallet.com or contact@heisenwallet.com. Our team will review your inquiry and get back to you as soon as possible.
We appreciate your patience and look forward to assisting you.
Fantastisk support
Endnu engang må jeg nævne, hvor god en wallet det er 😊😊. Jeg havde for nylig et problem med kryptovaluta i wallet'en, som ikke var synlig i porteføljen, og da jeg kontaktede supporten, løste de hurtigt problemet. Tilsyneladende var det bare et teknisk problem😢.
Jeg ville elske, hvis I kunne tilføje Swap-muligheden! 🤗
19 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you so much for your kind words and for sharing your experience 😊
We’re glad to hear our support team was able to resolve the issue quickly for you. It means a lot to us that you took the time to update your feedback. We also appreciate your suggestion about adding a Swap feature, and we’ll be sure to pass it on to the team 🤗
SCAM
SCAM! Hold jer væk når de ringer. De svindlede min far med løfter om gode investeringer i krypto valuta via deres “platform”. Man kan IKKE få pengene ud igen. Så ringer de og siger, at man bare skal åbne en konto hos Revolut og overføre mere til dem, så kan de vise hvordan det virker. Når man går dem på klingen, bliver de meget fornærmede og taler udenom, truer med politi for æreskrænkelser og smækker på. De få positive anmeldelser de har, er sandsynligvis konstruerede. Som taget ud af TV2’s dokumentar om scamming af ældre mennesker. SVINDEL! LÆG PÅ NÅR DE RINGER!
17 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for sharing your experience. We’re very sorry to hear this.
Heisen Wallet does not cold-call people, promise guaranteed crypto returns, or ask users to send additional funds to recover money. What you describe does not reflect our services. Please report this through our official emails, support@heisenwallet.com
or contact@heisenwallet.com
, so we can review the case.
Geen reactie als je hun wil bereiken…
Geen reactie als je hun wil bereiken via de chat. Er staat dat ze binnen enkele minuten antwoorden. Ik ben al 5 dagen aan het sturen en kreeg nog nooit een antwoord. Mijn geld dat ik laatst stuurde is nog steeds niet aangekomen.
Na hun antwoord al 3 mails gestuurd, geen enkele reactie...
17 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your feedback. We’re sorry to hear about your experience.
We understand your frustration. If you have not received a response via chat, please contact our official support team at support@heisenwallet.com
or contact@heisenwallet.com
with your transaction details so we can review the matter further.
Ik gebruik HeisenWallet sinds 2023
Ik gebruik HeisenWallet sinds 2023 en tot nu toe is het het meest betrouwbare platform dat ik ben tegengekomen. De interface is overzichtelijk, gemakkelijk te begrijpen en betalingen komen altijd snel aan. Ik kan het van harte aanbevelen aan zowel beginners als gevorderde gebruikers! Veiligheid is het allerbelangrijkste in de cryptowereld en ik heb het gevoel dat mijn portfolio het veiligst is bij HeisenWallet. Professioneel team, professionele service.
16 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you so much for your continued trust and support since 2023.
We’re truly grateful for your kind words about our platform, service, and security. It means a lot to hear that HeisenWallet has been a reliable choice for you, and we’re proud to support both new and experienced users on their crypto journey.
Ik bleek het mis te hebben en het is…
Ik bleek het mis te hebben en het is keurig opgelost. Heisenwallet is prima
16 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for updating your review.
We appreciate that you took the time to clarify the situation, and we’re glad the matter was resolved properly.
Really bad can not swap and can not…
Really bad can not swap and can not send crypto
2 de março de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your feedback. We’re sorry to hear about your experience.
Heisen Wallet is a self-custodial wallet, so to swap or send crypto, your wallet must also have enough native gas fees to cover the network transaction.
Overview
Overview
I have been using Heisenwalelt for a quite long time. Managing large crypto portfolio. Never had any issue with receiving crypto or sending crypto. Very reliable wallet. Will reccomend to use it for sure
18 de fevereiro de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your review and for your continued trust in HeisenWallet.
We’re glad to hear you’ve had a reliable experience managing your crypto and that sending and receiving funds has worked smoothly for you. We truly appreciate your recommendation and support.
Ik gebruik deze wallet nu al twee jaar…
Ik gebruik deze wallet nu al twee jaar en hij is erg gebruiksvriendelijk, zelfs voor beginners. Ik heb in mijn leven al verschillende wallets gebruikt, maar met deze kan ik zonder problemen geld versturen en opnemen. De support is erg snel en behulpzaam. Als je op zoek bent naar een veilige en stabiele non-custodial wallet, dan is dit de juiste!
28 de fevereiro de 2025
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your kind review and for trusting HeisenWallet over the past two years.
We’re glad to hear you find the wallet user-friendly, reliable, and easy to use. It also means a lot to know our support team has been helpful when needed. We truly appreciate your support and recommendation.
Meget hurtig og sikker tegnebog
Meget hurtig og sikker tegnebog. Jeg bruger den med hele min familie. Jeg vil kun anbefale at tilføje 2FA-godkendelse for ekstra sikkerhed.
15 de janeiro de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for your review and for trusting HeisenWallet with your family.
We’re glad to hear you find the wallet fast and secure. We also appreciate your suggestion regarding 2FA and will pass it on to our team as feedback.
I started using Heisen Wallet a few…
I started using Heisen Wallet a few months ago to manage some of my crypto assets. The setup process was straightforward, and I was able to start using it without much difficulty.
So far, I’ve mainly used it for storing tokens and making occasional transfers. Transactions have gone through as expected in my case. It also supported a few tokens I needed, which was useful for me.
Overall, my experience has been good so far.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Heisenwallet
Thank you for choosing Heisen Wallet and for taking the time to leave a review. Building a wallet experience that feels dependable, accessible, and secure is at the core of what we do, so feedback like yours is truly appreciated. We’re grateful for your trust and for having you as part of the Heisen Wallet community.
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