After hearing bad reviews from friends about Hella Heels being poor quality that breaks easily and and having 3/4 boots be "out of stock"after my friend had already purchased them and was then forced... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
After hearing bad reviews from friends about Hella Heels being poor quality that breaks easily and and having 3/4 boots be "out of stock"after my friend had already purchased them and was then forced... Ver mais
A empresa respondeu
Would literally not shop anywhere else for heels or pole related gear - heels are always beautiful and top quality. From ordering to receiving is a smooth process and whole team are legends. Love love... Ver mais
Wonderful boots, stilettos and clothing. More importantly, very engaging staff, always keen to help. Really appreciate such responsive, valuable, friendly service. Thank you ladies xx
It’s not just about the products and styles that I love with Hella Heels but their Customer service is top notch , you can’t go wrong with hella heels , I just wish you have more stocks coz the ones... Ver mais
Leaders for iconic pole dancing shoes, thigh high heels & stilettos. Designed by Dancers for Dancers.
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I have 36 pairs of hellas. They're all amazing except I bought 3 different pairs of the cupid shield stilettos and none of the ankle straps were long enough. You should have recalled these. I bought 1 pair from you and a pair for a friend. Both the same... and a pair from pole junkie.
All three were too short on the ankle straps.
I also think the quality of the shoes are great 99% of the time. I've had none of my shoes break. Just wear down. Which is amazing.
Please make more colours in the sheild stilettos they're the comfiest shoes I've ever worn. The ones with the clear tops. Make it reign! These are so underrated. 🔥
I always have a great experience with Hella Hells!
Amazing quality shoes and accessories, great customer service, and fast shipping. I now have 3 pairs of Hella Heels + shoe protectors and they have held up so well over the years
Great products! Arrived on time, as expected, and it great shape. Ordered a dreamy pair after rave reviews from a friend and professional stripper. Hella's are her go-to's for work and swears by them. I get her enthusiastic review now ;)
The pairs I got were high quality, and it was easy to place, track, and receive my order :)
So here’s the cold hard facts about my experiences With Hella Heels
I’ve ordered from Pleasers, Hella Heels US and UK.
I love my heels from pleasers and everyone insisted the Hella Heels was much better quality and I would be satisfied with the price markup.
It’s important to note that they have a statement in the fine print about the likelihood of receiving products missing the heel cap… the fact that this is so common it must be stated in the fine print makes every order nerve wracking. You’re also paying a hefty price for shipping with a good chance you’ll receive something incorrect or missing “pieces”
So not only are you likely to receive the incorrect (I’ll get to my story) or faulty product, but they also ask for a TIP at checkout. Before you even receive the order…
I ordered a pair of boots on sale and I’ll be honest they are very comfortable and I wear them lots. I also got the clear shoe protectors, and in my personal experience they do not last nearly long enough to be worth the price.
Now, I did order two pairs of sandals on Black Friday…
No one will tell me whether the one pair was made faulty, or they shipped me a wide fit pair. I had to send videos of me measuring the over the toe strap of both shoes to hella heels to prove that they send me one pair of faulty heels. It took several weeks and slow response times but they finally refunded me for the shoes and had me ship them back, but I was never compensated for the extra cost in shipping weight.
Pleasers are a much more secure sandal, and I have seen videos of people experiencing the same issue where hella heels won’t hold their arch in.
Overall very disappointed in the price tag and “Tip” culture of this company for the poor quality and customer service they offer.

Resposta da Hella Heels
Absolutely love hella heels shoes they are my all time favourite. Would 100% recommend them.
I love my Hella heels. We made a bulk order before they moved to the states. I myself - as a studio owner - have been reluctant to purchase my own pair (because I have a shoe problem and already have too many). But took advantage and am I ever glad. The heels fit much looser than other brands - so buy true size not up or down. But their shoe protectors? If I had had their shoe protectors on all the shoes I ever had + I would have every single shoe I ever bought. They are absolutely ingenious. I cannot express enough GET THEIR PROTECTORS.
Best quality products
It is the second time I buy from Hella Heels and I am very satisfied with the product design and quality, as well as with customer service
Hella has always provided me with quality products and they are always quick to answer when I present them with a question regarding the product, shipping or anything really. I live outside of the US and it help when deciding on any product
Bought the glitterati classic stiletto 8” last summer and they have been my go to pair ever since. The change made to the shape of the toe from previous stilletos has made all the difference and they are so comfy. Got shoe protectors to match, one turned up with slight discolouration and the team were amazingly quick to act and replace- brilliant service as usual
Other pole heels exist but I’m not sure why, I’m a hella girl all the way!
Glitterati rocks <3 super cute shoes, comfortble, can wear them for hours
Love Hella-shoes, so comfy, good quality, the matching shoe protectors are great!
The only issue is that a lot of things are sold out a lot, so it can be tricky to get a hold of what you want!
Hellas are really good, there are so many sizes, styles and fittings to choose. My first ever pole boots were Hella Heels amd I fell in love with them instantly. Very comfortable and light.
Really love my Boots. They fit perfectly and are not too narrow or wide for my feet. I have black fake suede Boots and the good thing is, that there are no black stripes on the floor after dancing and sliding!
Perfekt fit for my feet💕
Still obsessed with the Valentine's Drop.
Great quality and very fast shipping to Germany. ❤️
☆☆☆ Original shoes, unique damn pretty and cute, lol ::))))) ☆☆☆
I absolutly love the designs and colour selections and how you cater to larger feet aswell, glittari would be my favorite range but i do love everything you bring out. Would you ever consider making some shoes to general use aswell with less heel and platforms but keep your amazing style and zing
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