We've been booking biweekly with Hellamaid for about 3 months now and Sara is incredible. She remembers the little things, like that I prefer the kids toys arranged on the shelf instead of in the bin,... Ver mais
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Veja o que dizem as avaliações
Jennifer did a wonderful job cleaning our upstairs bathroom. I highly recommend Jennifer as well as Hellamaid for helping clean our home. I started as a one time client, and I recently moved to monthl... Ver mais
A empresa respondeu
Great cleaning service; the two cleaners were punctual and paid close attention to detail. We originally booked a one time deep clean but now we have signed up for a monthly service!
A empresa respondeu
I originally got them to clean our house. It was 2 cleaners for 4 hours. they left after 2 hours. terrible job. I got a partial refund. I then booked them for a cleaning on October 8 for November... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Hellamaid is a top-rated house cleaning service proudly serving Guelph, committed to making your home sparkle while providing convenience and peace of mind. With our easy online booking system and transparent, instant pricing, scheduling a professional cleaning has never been easier. Our team of friendly, fully insured, and bonded cleaners undergoes thorough police background checks to ensure your safety and comfort. Whether you need a one-time deep clean, regular maintenance, or a specialized service, Hellamaid delivers exceptional quality you can trust. Experience the difference of a reliable, customer-focused cleaning service tailored for Guelph homes.
Informações de contato
Dublin Street South 25, N1H 4L9, Guelph, Ontario, Canadá
- (226)7703200
4,0
Muito Bom
5 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sara has been a lifesaver
We've been booking biweekly with Hellamaid for about 3 months now and Sara is incredible. She remembers the little things, like that I prefer the kids toys arranged on the shelf instead of in the bin, and she's so good with our dog. The booking is all online which was honestly the reason I tried them in the first place because I hate phone calls lol. Would 100% recommend to other working moms.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Hellamaid - Cleaning Services Guelph
Hi Morgan, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
What a relief!
As a mom of 3, I really needed some help with the big deep cleaning stuff in my house. Hellamaid was able to book me in quickly and send a team over within a few days. The girls were lovely and did a fantastic job! We will definitely be booking again!
8 de novembro de 2024
Avaliação não solicitada
Resposta da Hellamaid - Cleaning Services Guelph
Thank you for your amazing review, Hannah! We’re so glad we could help with the deep cleaning and make things a little easier for you as a busy mom of three.
It’s wonderful to hear that our team was not only quick to schedule but also did a fantastic job. We’re thrilled that you found the service helpful, and we can’t wait to clean for you again soon. Thank you for trusting Hellamaid! 💛 - Hellamaid
Great cleaning service
Great cleaning service; the two cleaners were punctual and paid close attention to detail. We originally booked a one time deep clean but now we have signed up for a monthly service!
31 de outubro de 2024
Avaliação não solicitada
Resposta da Hellamaid - Cleaning Services Guelph
Thank you so much for your kind review, Lorna! We’re thrilled to hear that our cleaners were punctual and paid close attention to detail during your deep clean.
It’s wonderful to know that you enjoyed the service so much that you’ve decided to sign up for monthly cleanings. We’re excited to keep providing you with a fresh, spotless space every month. Thank you for choosing Hellamaid, and we look forward to serving you again soon! 💛 - Hellamaid
Not very professional
I originally got them to clean our house. It was 2 cleaners for 4 hours. they left after 2 hours. terrible job. I got a partial refund.
I then booked them for a cleaning on October 8 for November 22 to start between 11-12 o'clock.
I was told they would send their best cleaners and I was offered a discount.
Two days I was informed without my consent the time was changed to 2-3 o'clock.
Not very professional. I cancelled the cleaning and never heard from them even thou I send a email complain .
18 de novembro de 2024
Avaliação não solicitada
Resposta da Hellamaid - Cleaning Services Guelph
Hello Gordon, we’re very sorry to hear about your experience and deeply regret that we did not meet your expectations. Providing professional and reliable service is extremely important to us, and it’s clear we fell short in this instance.
After receiving your concerns, we made multiple attempts to reach out, including leaving a voicemail and sending an email to address the issue and make things right. Unfortunately, we didn’t hear back from you.
We’d still love the opportunity to resolve this and ensure your concerns are addressed. Please feel free to contact us directly at 226-770-3200 or weclean@hellamaid.com, and we’ll do everything we can to make this right.
Thank you for your feedback, and we hope to hear from you soon.
Jennifer did a wonderful job cleaning…
Jennifer did a wonderful job cleaning our upstairs bathroom. I highly recommend Jennifer as well as Hellamaid for helping clean our home. I started as a one time client, and I recently moved to monthly. You can expect wonderful things from this company, they're on to something <3
1 de abril de 2024
Avaliação não solicitada
Resposta da Hellamaid - Cleaning Services Guelph
Hi Jody, thank you so much for the kind words! We're thrilled you had a great experience with our team. We'll be sure to pass this along to your cleaners — feedback like this means the world to them. Looking forward to serving you again soon!
— The Hellamaid Team
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