Hello Cake Avaliações 

1.016
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.

Free Shipping on orders $35+

Discrete Shipping & Billing

100% Satisfaction Guaranteed or Your Money Back

Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(1.016)

153 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

High Quality Product!!!!!!

You always have the product in stock and the prices are great for such a great product. I like that there is limited ingredients to the lube as well as the flavored ones are AMAZING. I would like the option to purchase larger bottles of both the aloe lube and the flavored lube but other than that really great! And the website is really easy to navigate and delivery is wonderful!

4 de maio de 2026
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Resposta da Hello Cake

Thank you so much for your review! We appreciate your feedback and are so pleased to hear you are enjoying your purchase!

Avaliado com 2 de um total de 5 estrelas

The replacement was bad just like the…

The replacement was bad just like the first one I bought .

1 de maio de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 4 de um total de 5 estrelas

Enjoyable, but expensive, limited availability

I enjoy your libido product, but it is expensive as a 4 pack. I find value in the larger quantity product, but there was a lack of availability.

30 de abril de 2026
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Resposta da Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! We will look into providing other quantities! Thank you so much for your review!

Avaliado com 4 de um total de 5 estrelas

This company is fantastic with taking…

This company is fantastic with taking care of their customers! I can't say enough good about them even whenever there is dissatisfaction of a product. They try their hardest to make it right!! And they almost always meet the mark!! They always respond back by email.... The only less than satisfactory remark I could make as to why I chose 4 stars and not 5 is
there was some changes made to the little sucker that I found not to be ideal for me.... But I'm sure there was a lot of thought and important reasons the changes were made in the long run and I understand that. ...Always will be a big fan of HC!! Excellent company!!

27 de abril de 2026
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Resposta da Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Avaliado com 1 de um total de 5 estrelas

Never received the package and terrible…

Never received the package and terrible customer service trying to get it resolved. They made me wait weeks for a refund

28 de abril de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 1 de um total de 5 estrelas

Purchased the wand from CVS-charged as…

Purchased the wand from CVS-charged as instructed and product did not work. Contacted customer service, received replacement-replacement does not work. Would not recommend to anyone. Very disappointed and not worth time to try to connect for yet another replacement.

28 de abril de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy and solved my issue with no problems!

30 de março de 2026
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Resposta da Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Avaliado com 1 de um total de 5 estrelas

Vibration is weak and gave a weak…

Vibration is weak and gave a weak orgasim. I’m so disappointed after my purchase and reaching out getting a replacement and having the exact same experience. Wasted time and money unfortunately.

27 de abril de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 4 de um total de 5 estrelas

I usually get my order within 1 week…

I usually get my order within 1 week but it took longer this time. I was a little disappointed in that . However, love the products. Tony

24 de abril de 2026
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Resposta da Hello Cake

We're so glad to hear you're enjoying everything! We're sorry for the shipping hiccup! Thank you so much for your review!

Avaliado com 5 de um total de 5 estrelas

Super fast amazing customer service

Super fast amazing customer service. Device dies too quick. So still having issues with the device.

27 de março de 2026
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Resposta da Hello Cake

Thanks for your review! We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help.

Avaliado com 3 de um total de 5 estrelas

I did not knowingly or willingly sign…

I did not knowingly or willingly sign up for drop shipments of your product, I’m a 70 year old man, not that frisky, just wanted something for when I was actually in the mood. The first time I purchased a single small canister of solo lotion it lasted me over a year. I want to be taken off auto ship. I like your product but when and if I need more( now that I have a half dozen products 😳🙄, I’ll surely call and order more when I need it, maybe in 3 years. Please take me off auto ship, I’ve unopened boxes if this stuff and I’m not getting younger, catch my drift? Please confirm that you will close my auto ship account. It’s a great product but at my age just thinking about self pleasure is enough with the hopes that maybe once a month it might happen. I’m not 23 any more😬😟.

25 de março de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 1 de um total de 5 estrelas

I have an older version of the one I…

I have an older version of the one I recently got. This one has barely any power behind it and feels like a feather to me.

24 de março de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 3 de um total de 5 estrelas

Blah

First one broke. In talking to customer service I received a new one but told if this one broke I was out of luck. If the product breaks bc its faulty I can not receive another.. the first one broke after first use..m

23 de março de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 2 de um total de 5 estrelas

I bought a little sucker from Walgreens…

I bought a little sucker from Walgreens thinking I would get the amazing little gadget that I got a few yrs back and it was awful. Then I message them and tell them id like the original or my money back. They said id have to wait. Then they send me the exact same version of the little sucker. This thing does nothing it definitely doesn't do any actual sucking. And I hate it. So now I have 2 toys that are trash. I feel like ive been given the run around and wish I had spent the money on a rose.

27 de fevereiro de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 5 de um total de 5 estrelas

Replacement charger

I reached out asking where I could purchase a new charger, for their butt toy and if not what the charger details were to buy a universal replacement. They emailed me back in a day and told me they’d happily send me a new charger. FREE! I got it fast. Only down side it was white not green but that preference. Would recommend this company

30 de março de 2026
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Resposta da Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

Avaliado com 1 de um total de 5 estrelas

Did not work

Did not work. No tingling.

27 de fevereiro de 2026
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Resposta da Hello Cake

We are so sorry to hear about your experience!  We appreciate you letting us know and providing us your valuable feedback.  Please be on the lookout for an email from our support team to see if we can help make things right.

Avaliado com 5 de um total de 5 estrelas

Service Personnel are great

Products are great. i have loved using them. Customer service response is also great. all interactions extremely positive. Damaged product replacement policy is not so great. I lose respect very quickly for a company that says "oh, we will replace this one, but next time you just get 15% off if you want to replace it," when either their shipping line or the carrier damaged an ordered product before it even got to me. That is not my fault, and penalizing a customer for that loses said customer.

27 de fevereiro de 2026
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Resposta da Hello Cake

This make us so happy!  We're so glad to hear you're enjoying everything! Thank you so much for your review!

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