Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Hello Cake addressed my concern, even though it was a product they didn't produce , but it was a product of a company they bought.
A empresa respondeu
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Ver mais
A empresa respondeu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Ver mais
A empresa respondeu
My package was never delivered and I emailed twice to see if there was an issues and no one ever got back to me.
A empresa respondeu
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Discrete Shipping & Billing
Calabasas, Estados Unidos
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Respondeu a 100% das avaliações negativas
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You always have the product in stock and the prices are great for such a great product. I like that there is limited ingredients to the lube as well as the flavored ones are AMAZING. I would like the option to purchase larger bottles of both the aloe lube and the flavored lube but other than that really great! And the website is really easy to navigate and delivery is wonderful!

Resposta da Hello Cake
The replacement was bad just like the first one I bought .

Resposta da Hello Cake
I enjoy your libido product, but it is expensive as a 4 pack. I find value in the larger quantity product, but there was a lack of availability.

Resposta da Hello Cake
This company is fantastic with taking care of their customers! I can't say enough good about them even whenever there is dissatisfaction of a product. They try their hardest to make it right!! And they almost always meet the mark!! They always respond back by email.... The only less than satisfactory remark I could make as to why I chose 4 stars and not 5 is
there was some changes made to the little sucker that I found not to be ideal for me.... But I'm sure there was a lot of thought and important reasons the changes were made in the long run and I understand that. ...Always will be a big fan of HC!! Excellent company!!

Resposta da Hello Cake
Never received the package and terrible customer service trying to get it resolved. They made me wait weeks for a refund

Resposta da Hello Cake
Purchased the wand from CVS-charged as instructed and product did not work. Contacted customer service, received replacement-replacement does not work. Would not recommend to anyone. Very disappointed and not worth time to try to connect for yet another replacement.

Resposta da Hello Cake

Resposta da Hello Cake
Vibration is weak and gave a weak orgasim. I’m so disappointed after my purchase and reaching out getting a replacement and having the exact same experience. Wasted time and money unfortunately.

Resposta da Hello Cake
I usually get my order within 1 week but it took longer this time. I was a little disappointed in that . However, love the products. Tony

Resposta da Hello Cake
Super fast amazing customer service. Device dies too quick. So still having issues with the device.

Resposta da Hello Cake
Husband and I got the anal lube and it’s great! Not sticky easy clean up great for water play as well!

Resposta da Hello Cake
I did not knowingly or willingly sign up for drop shipments of your product, I’m a 70 year old man, not that frisky, just wanted something for when I was actually in the mood. The first time I purchased a single small canister of solo lotion it lasted me over a year. I want to be taken off auto ship. I like your product but when and if I need more( now that I have a half dozen products 😳🙄, I’ll surely call and order more when I need it, maybe in 3 years. Please take me off auto ship, I’ve unopened boxes if this stuff and I’m not getting younger, catch my drift? Please confirm that you will close my auto ship account. It’s a great product but at my age just thinking about self pleasure is enough with the hopes that maybe once a month it might happen. I’m not 23 any more😬😟.

Resposta da Hello Cake
I have an older version of the one I recently got. This one has barely any power behind it and feels like a feather to me.

Resposta da Hello Cake
First one broke. In talking to customer service I received a new one but told if this one broke I was out of luck. If the product breaks bc its faulty I can not receive another.. the first one broke after first use..m

Resposta da Hello Cake
I bought a little sucker from Walgreens thinking I would get the amazing little gadget that I got a few yrs back and it was awful. Then I message them and tell them id like the original or my money back. They said id have to wait. Then they send me the exact same version of the little sucker. This thing does nothing it definitely doesn't do any actual sucking. And I hate it. So now I have 2 toys that are trash. I feel like ive been given the run around and wish I had spent the money on a rose.

Resposta da Hello Cake
I reached out asking where I could purchase a new charger, for their butt toy and if not what the charger details were to buy a universal replacement. They emailed me back in a day and told me they’d happily send me a new charger. FREE! I got it fast. Only down side it was white not green but that preference. Would recommend this company

Resposta da Hello Cake
Products are great. i have loved using them. Customer service response is also great. all interactions extremely positive. Damaged product replacement policy is not so great. I lose respect very quickly for a company that says "oh, we will replace this one, but next time you just get 15% off if you want to replace it," when either their shipping line or the carrier damaged an ordered product before it even got to me. That is not my fault, and penalizing a customer for that loses said customer.

Resposta da Hello Cake
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