My agent Micheal was absolutely great he is very kind and understanding he made getting this policy very easy and stress free😁
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Veja o que dizem as avaliações
Nice trogens check outs pretty smooth performances. Needs plenty customer service support. Also sending the chime out there for deeper than better results and growth factors regarding health at it's... Ver mais
A empresa respondeu
Michael Koetting was very helpful, acknowledgeable, and went above expectations to make sure that I was satisfied with the outcome. I really appreciate customer service like that. Michael keep doing w... Ver mais
A empresa respondeu
Since taking on my new policy, I feel tremendously more "looked after", so to speak, and a great deal less anxed about my children having to deal with my final arrangements! This is such a weight off... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Heritage Associates
Escrito pela empresa
Insure Peace of Mind
Cremation
Burial
Life Insurance
Heritage Associates is the Texas and Minnesota regional agency of Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. Heritage Associates offers small, whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and pay for a funeral. Policies range from $1,000 – $20,000 in coverage, and benefits are accessible within 24 hours at the time of need. No medical exam is required, and most qualify with no waiting period necessary. Rates do not increase and policies do not expire once coverage begins!
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Informações de contato
4,9
Excelente
215 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My agent Micheal was absolutely great…
My agent Micheal was absolutely great he is very kind and understanding he made getting this policy very easy and stress free😁
15 de maio de 2026
Resposta da Heritage Associates
Thank you so much for your kind words! We’re delighted to hear that Michael made the process easy and stress-free for you. Providing compassionate, personalized service is something we strive for every day, and we’re grateful you took the time to share your experience. Thank you for trusting us with your coverage, and please don’t hesitate to reach out if there’s ever anything we can help with in the future!
The representative Jamie
The representative Jamie, she was very helpful and patiently answered all of my questions
17 de março de 2026
Resposta da Heritage Associates
Thank you for taking the time to share your experience! We’re delighted to hear that Jamie was so helpful and took the time to patiently answer all of your questions. Providing clear information and personalized service is something we strive for, and we’re glad Jamie delivered that experience. We appreciate your feedback and your trust in Heritage Associates!
Smooth checkout and dependable…
Smooth checkout and dependable performance! customer service support is valued and contributes to the impressive health outcomes. this is a proven product with clear advantagesbacked by quality conditioning and strong customer care.
1 de maio de 2026
Avaliação não solicitada
Resposta da Heritage Associates
As a final expense brokerage, I'm not sure how we contributed to impressive health outcomes, but we appreciate your kind review! Please don't hesitate to reach out if there is anything we can do to further serve you and your loved ones!
Everyone has been very supportive and…
Everyone has been very supportive and extremely kind. I would suggest them to everyone.
6 de junho de 2026
Avaliação não solicitada
Resposta da Heritage Associates
Thank you for your kind review!
Jamie is great with helping me with a…
Jamie is great with helping me with a great cover for me.
18 de maio de 2026
Resposta da Heritage Associates
Thank you for your review! We're thrilled to hear that Jamie was able to help you find great coverage that met your needs. We appreciate your trust and are grateful for the opportunity to assist you. We'll be sure to share your kind words with Jamie!
Michael Koetting goes above and beyond
Michael Koetting was very helpful, acknowledgeable, and went above expectations to make sure that I was satisfied with the outcome. I really appreciate customer service like that. Michael keep doing what you do…. You are the type of person that really makes a difference in this cruel world. Thank you
12 de maio de 2026
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind words and for taking the time to share your experience. Providing exceptional service and making sure our clients feel supported every step of the way is what we strive for at Heritage Associates.
We're thrilled to hear that your experience exceeded expectations and that you felt well taken care of throughout the process. Your feedback means a great deal to us, and we truly appreciate the opportunity to serve you. Thank you for your trust and support!
What made it great was getting the life…
What made it great was getting the life insurance that I was not able to get all these years. I just want to thank Robin Akin for all of her help with getting the policy started. Robin was professional and had lots of patience.
-David Scott-
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Heritage Associates
We know how meaningful it is to finally get the life insurance coverage you’ve been looking for, and we’re truly glad we could help make that happen. Robin will be so encouraged to hear your kind words—her professionalism and patience are exactly what we strive to provide for every family we serve. If you ever need anything moving forward, don't hesitate to reach out!
The dedication to customer
I'm appreciative of, the assistance of everyone involved in being reinstated in a policy I had to cancel. Robin Akin has always followed up with me during the entire process.
Sylvia Carter
23 de março de 2026
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind words—we truly appreciate you sharing your experience.
We’re so glad we could help with reinstating your coverage, and Robin will be especially grateful for your recognition. Her consistent follow-up and care mean a lot to our team.
We also appreciate your trust and the opportunity to continue serving you and your family!
Robin was an AWESOME person to deal…
Robin was an AWESOME person to deal with. Very professional and friendly
2 de março de 2026
Resposta da Heritage Associates
Thank you so much for your kind words!
We’re thrilled to hear that your experience with Robin was such a positive one. Providing clear, professional, and friendly guidance is exactly what we strive for—especially when helping with something as important as final expense planning!
We’ll be sure to pass along your praise to Robin. It truly means a lot to our team.
If you ever need anything moving forward, please don’t hesitate to reach out—we’re always here for you and your loved ones.
Michael Koettings great customer…
Michael Koettings great customer service. He addressed all my concerns,in a speed manner.
3 de março de 2026
Resposta da Heritage Associates
Thank you so much for your kind words—we truly appreciate you sharing your experience!
It’s wonderful to hear that Michael was able to address all of your concerns quickly and provide the level of service you deserve. We take great pride in being responsive and making sure every question is answered with care and clarity.
We’re grateful for the opportunity to assist you, and please know we’re always here if you need anything in the future!
Michael
Michael, the Agent was very helpful because he's knowleagible and knew what he was doing; therefore, with his help, I was able to purchase a Final Expense Policy Coverage for my mother!
4 de fevereiro de 2026
Resposta da Heritage Associates
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience.
It means a lot to hear that Michael was able to guide you with clarity and confidence during such an important decision. We understand that planning coverage for a loved one, especially a parent, can feel overwhelming, and we’re so glad he could make the process smooth and reassuring for you.
Helping families secure peace of mind is at the heart of what we do, and we’re honored to have been part of this step for you and your mother.
If you ever have any questions or need anything in the future, please don’t hesitate to reach out—we’re always here for you.
They listen
I think one of the most important things is they actually seem to listen to your concern go over everything with you take the time to make sure the plan fits your needs and that doesn't happen much I started out with one awesome agent and now I have Robin and she's pretty cool I can't complain I've had three agents one for quite a while one that was a supervisor that filled in and then found me Robin so I really think they take my needs into consideration
25 de dezembro de 2025
Resposta da Heritage Associates
Thank you so much for sharing this thoughtful review — it truly means a lot to us. We know how important it is to feel heard, especially when you’re making decisions around something as personal and meaningful as final expense planning.
We’re so glad to hear that your experience has consistently reflected that care and attention, and that each agent you’ve worked with has taken the time to understand your needs and make sure the plan truly fits you. Robin will be especially grateful to hear your kind words — she’s known for being patient, personable, and genuinely committed to the people she helps.
It also says a lot that you noticed the continuity and support as you worked with different team members along the way. That level of follow-through and consideration is something we work very hard to provide.
Please know we’re always here for you, and we truly appreciate the trust you’ve placed in us. If you ever have questions or need anything in the future, don’t hesitate to reach out — we’re honored to be part of your planning and support system.
Smooth checkout and reliable…
Smooth checkout and reliable performance! Customer service support is appreciated and contributes to the impressive health results. This is a proven product with clear benefits—backed by quality conditioning and strong customer care.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind feedback!
Heritage Associates provides…
Heritage Associates provides professional and reliable services with a personal touch. The teams was attentive knowledgeable, and easy to communicate with throughout. It's a solid choice for anyone seeking expertise and dependable support.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind feedback!
Effective and efficient.very polite
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind words! We’re truly glad to hear that you found our service effective, efficient, and polite. Supporting families with clarity and respect is at the heart of everything we do, and it means a lot to know that this came through in your experience.
If you ever need anything or have questions down the road, we’re always here to help you and your loved ones.
Needed piece of mind that when I die my…
Needed piece of mind that when I die my kids won't be worried about how to get me cremated and my death certificate and how to pay for it.
11 de novembro de 2025
Resposta da Heritage Associates
Thank you so much for sharing this. Planning ahead takes courage and care, and your desire to spare your children any stress or worry truly speaks to the love you have for them. We’re grateful you chose us to help bring that peace of mind.
If you ever need anything or have questions along the way, our team is always here to support you and your family. Thank you again for your trust and the opportunity to serve you and your loved ones!
Robin is awesomeness
Robin is awesomeness. She has called and texted me many times to check to see if my policies had arrived. They were a little slow getting my papers to me but thank goodness I didn't need them. 😅 Robin is an asset. She is a keeper.
Thanks for your hard work.
I hope she gets to see this so she knows her hard work is noticed by customers.
Be blessed, keep rocking Girl.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for sharing your experience with us. We’re truly grateful for your kind words about Robin. She is a dedicated member of our team, and it’s wonderful to hear that her consistent communication and follow-through made a positive difference for you. We will be sure to share your message with her so she knows her hard work is appreciated.
We’re glad your policies arrived safely, and we appreciate your patience with the processing time. If you ever need assistance or have questions in the future, please know we’re always here to support you.
Thank you again for taking the time to leave this thoughtful review. We appreciate your trust and the opportunity to serve you and your family!
Hunter the agent never gave up while I…
Hunter the agent never gave up while I was caring for my roommate who has cancer,. I greatly appreciated that because I didn’t want my son to go thru what I went through when my mother died and I had to come up with five grand to cremate her per her last wishes. I already have my iron picked out yHank you hunter you are a rockstar in my book❤️
15 de outubro de 2025
Resposta da Heritage Associates
Thank you for taking the time to share your experience! We’re glad Hunter was able to stay in touch and support you through the process. Your preparation will make things much easier for your family, and we appreciate the trust you placed in us to help you take that step!
That you are safe and taken care of
Robin Akins was very helpful. I needed copies of the value of my insurance for medicaid. She sent them to my e mail. We talked about my burial insurance and what it all means. What the representative does when I pass for my family. I added more insurance. And aciddental. I just feel more satisfied and at ease now. Thank you Robin.
19 de setembro de 2025
Resposta da Heritage Associates
Thank you so much for sharing your thoughtful words! We’re truly glad to hear that Robin was able to assist you so thoroughly and bring you peace of mind. It means a lot to know you feel safe, cared for, and confident in your coverage. Robin takes great pride in helping families understand exactly how their plans protect them and their loved ones, and we’ll be sure to share your appreciation with her.
Everyone has been very helpful and…
Everyone has been very helpful and extremely nice. I would recommend them to everyone.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Heritage Associates
Thank you so much for your kind words! We’re truly grateful for your recommendation and so glad to hear that our team has been helpful and kind throughout your experience. Supporting families with compassion and clarity is at the heart of everything we do, and it’s wonderful to know that came through.
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