Durie Heritage - Building Surveyors Avaliações 

99
•
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a full damp survey done on our Victorian house in Cardiff and couldn’t be happier. Both Alison and John really understand heritage properties — no scare tactics or push for unnecessary damp-p... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a pleasure to meet and do business with John and Alison. We live just south of Birmingham and received a consultation from Durie Heritage on managing damp in our mid-19th-century property. Their... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John and Alison came to do a damp survey on my old cottage. Luckily I was only down the road, so they turned up the next week and got stuck into the whole building. They took the time on the day to... Ver mais

Avaliado com 5 de um total de 5 estrelas

John is extremely knowledgeable about old buildings. He was able to give a comprehensive explanation of why our flat was feeling cold and the reasons why we had found patches of damp and how to go abo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Inspetor de imóveis
  2. Agrimensor
  3. Consultor de Construção Civil
  4. Empresa de Construção
  5. Inspetor de Construção Civil
  6. Serviço de Restauração de Prédios

Escrito pela empresa

We specialise in old houses and in the diagnosis of complex defects including dampness, structural movement and decay. We provide detailed explanations specially written for householders to follow and encourage on-going contact for support following surveys.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

99 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(99)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thorough survey, very reassuring

I was feeling very overwhelmed by everything online about damp and rising damp specifically. And after a ‘damp and timber survey’ recommended by our estate agent was done, with recommendations that didn’t add up, I got in touch with Alison & John. The survey was thorough, and the report was clear and detailed. They also happen to be absolutely lovely people, and were very supportive when advising how to deal with the issues we were having.

21 de agosto de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Rachel. It needs to make sense. You were half way there yourself in any case. Glad to help

Avaliado com 5 de um total de 5 estrelas

Thorough, detailed and understandable

The most thorough survey that looked at and tested literally every nook and cranny of my lovely, condensation-filled cottage. Durie Heritage provided information to a depth and knowledge that should be the norm, but aren't. Specialists in heritage buildings, they covered everything that was more modern in the building too. Report, including photographs, very detailed and wholly useful. Completely rotated my view on how to protect and caretake the building. Very patient and respectful of my 0.05% building knowledge, they took the time to explain verbally how things worked, and then in the report. Given their experience and busyness, they were able to do the survey within a couple of months, when I anticipated they would be booked till the end of this century and would only do surveys for big and/or listed properties. This wasn't the case. They sincerely treat every property and owner with individual time and respect. I was very grateful for this. 100% recommend.

2 de dezembro de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Your knowledge was good enough to know that the advice you were getting elsewhere was wrong, which is better than most people. Thanks for the review Judy.

Avaliado com 5 de um total de 5 estrelas

They know how old buildings work….

Alison and John provided a roof inspection following the discovery of wood rot in our attic. With it being an old Glasgow tenement, I wanted some independent advice before committing to extensive repairs. The service they provided was fantastic. They managed to fit me in around other jobs as I was on holiday that week. They gave useful advice on the materials we should use for the repair and the right tradespeople for the job. They put the drone up to get some good videos of the roof which was included in the price of the survey. They took plenty of photos in the loft space and moisture readings in areas of concerns. Ultimately they discovered there was still water coming in despite significant roof repairs undertaken 6 months earlier. If we had went ahead with the rot treatment works, the root cause of the issue would not have been addressed.

I’d highly recommend them. They do what they say they’ll do, they’re not afraid to get their hands dirty, are honest and straight-talking, and all at a reasonable price. They know how old building works and I’m glad I sought their advice.

11 de julho de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Hi Gilbert, thanks for the review. Difficult to access places are sometimes poorly repaired as clients will seldom access them but only by unscrupulous tradesmen - unfortunately that is what you had. Glad to help.

Avaliado com 5 de um total de 5 estrelas

Quick, efficient and friendly

John visited the house to help us track down the source of some leaks in the roof. He made a thorough examination and provided details of ameliorative action. He even identified the cause of another leak on another part of the roof, which I hadn't asked advice about. He was great at explaining his reasoning and advice. The report was clear and produced quickly.

5 de julho de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Hi Sue, thanks for your review. John

Avaliado com 5 de um total de 5 estrelas

Expert consultancy

John is extremely knowledgeable about old buildings. He was able to give a comprehensive explanation of why our flat was feeling cold and the reasons why we had found patches of damp and how to go about preventing this. He gave a detailed breakdown of how we should do this (which didn’t involve selling us products or services we didn’t need like a previous “damp specialist” had tried to do). It was worth paying a bit extra to get the level of expertise and care John provides.

5 de julho de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Hi Kirsty, a dry house is a happy house and much easier to heat. I'm glad you asked us for advice.

Avaliado com 5 de um total de 5 estrelas

John and Alison were brilliant

John and Alison were brilliant. John had a great phone conversation with us after the survey and was genuinely interested and cared - great customer care. Been given great peace in of mind and I advise anyone to go with a specialist like Durie Heritage if you have an older property. I used a big standard company for a previous old property and it was the biggest regret with many issues not picked up and far too generalised. Johns survey was specific, detailed and gave so many tips on how to manage and care for the property.

10 de maio de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Emma, being self employed, we can spend a lot more time to ensure you get the best, most comprehensive advice possible.

Avaliado com 5 de um total de 5 estrelas

Fantastic, pragmatic advice on historical buildings conservation and improvement

John and Alison were fantastic, they thoroughly assessed our new tenement home and provided some solid advice outlining the current state and potential improvements that could be made. There's always a concern with surveys of historic buildings that recommendations will be made that would actually be harmful as they assume modern approaches and materials but this wasn't the case, they are specialists in historic buildings and that was very clear from the way they approached the survey. I would highly recommend them for any survey involving historic buildings!

24 de abril de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Calum, I hope the plaster has been repaired now...

Avaliado com 5 de um total de 5 estrelas

These people are amazing!

We have an 1862 brick and flint house with water ingress. Have spent thousands on roofers telling us all sorts.
Found Durie Heritage online and 5 minutes into reading about them, I knew these were the people for old properties.
I emailed the problem, they replied within 24 hours and we spoke at length on the phone.
They drove from Shropshire to Hertfordshire to undertake a full survey (physical inspection, drone, heat seeking equipment, the lot).
Full report with what’s wrong, why and how to rectify, in plain English, delivered to inbox within 48 hours.
Have had numerous contacts since, they will even speak directly to the contractor to make sure they know what needs doing.
Directors John and Alison are ridiculously well qualified and are super passionate about old houses.
Prices are very, very, reasonable and the cherry on the cake is they are lovely people.
Problems with an old house, just contact these guys, the best call you’ll make.
Brilliant!

15 de agosto de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

It was a pleasure Peter, happy to keep answering questions.

Avaliado com 5 de um total de 5 estrelas

Brilliant advice and thorough…

Brilliant advice and thorough assessment of properties. We have used John and Anne's services on 2 occations now. First, to help us assess a grade II listed building as to whether we could restore it and on a second occation to perform a full survey for a house we are still in the process of purchasing. On both occations the advice was very educational and helped us to not only make decisions, but also prioritise repair and renovation tasks ahead of us.

2 de maio de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Sandra, I'm enjoying keeping up to date with your journey

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! Very through job providing lots of detailed information providing a great insight into my property which has served me well in my renovations. Definitely worth the money!

16 de maio de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Nathan, I hope the work is progressing well.

Avaliado com 5 de um total de 5 estrelas

Clear, precise, pragmatic, and practical advice in relation to old/historic/heritage house surveying.

John provided advice and consultancy services to us in relation to our Victorian house. His advice was clear practical and pragmatic - and he took the time to explain in a way accessible to us both, one of whom had read extensively in relation to old house works, and one who had read less.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Will, I appreciate your comments.

Avaliado com 5 de um total de 5 estrelas

Insightful advice and report

I echo what other reviews say. John and Alison undertook a thorough inspection our grade C listed house, explaining aspects of its construction and what should and should not be done. The subsequent report was insightful and extensive. Follow-up requests for further information/suggestions have been responded to. Well worth the investment

23 de outubro de 2023
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thank you.

Avaliado com 5 de um total de 5 estrelas

Damp Survey in 1890s House

After discovering some serious damp damage I needed to have an extensive survey done on our old property to fully understand the extent of the damage but also if there were any other problems and why the building was malfunctioning so badly. Having had damp proofing work done in the past at great expense but to no effect, and after extensive head spinning research, I came to believe that I needed a surveyor who specialised in old properties. This was confirmed after a 15 minute free 'survey' by a mainstream damp proofing company which fell far far short of what we needed. Frustratingly most old property specialists seem to be based in England but luckily I found Durie Heritage who cover Scotland and who promised an extensive and detailed survey. They did not disappoint and over several hours conducted a thorough and detailed survey. I was present throughout and during their survey and afterwards I learned a huge amount about how old buildings should function and how they begin to fail. What impressed me most was that they really care about old buildings - they really know their stuff. Another thing that impressed me was that they promise ongoing support and advice which I really appreciate. Their very detailed report was with us just a few days after the survey which was great as they were very busy at the time. I wouldn't hesitate to use them again, in fact I plan to have a follow up survey done in the near future to assess the property again after remedial works have been done.

11 de março de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thank you Steve, we aim to provide clarity.

Avaliado com 5 de um total de 5 estrelas

A fantastic company to deal with

A fantastic company to deal with. They were more than happy to answer all of my questions on the day, and any questions I have had since receiving my report. They are very knowledgeable, and their advice and expertise has been crucial to understand how to make our Edwardian home less damp.

21 de março de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Tom. Looking forward to more questions.

Avaliado com 5 de um total de 5 estrelas

Reassuring and knowledgeable

I recently bought a Grade II listed building in a conservation area, not realising the extent of the damp and water ingress problems prior to purchasing. This can cause real distress, not knowing the cause or remedy. Step in John and Alison. As well as being lovely people, they are very knowledgeable in their field. They reassured me and helped alleviate some of the stress by breaking down concepts and explaining the reasons behind the damp issues over the course of the day.

Equipped with a selection of measurement devices, they surveyed both the interior and exterior of my property, providing their initial prognosis verbally on the day. A few days later, I received a comprehensive report detailing all the areas of concern and indicating the priority level for each task. This report has been very useful when contacting contractors to carry out the various repairs.

They were well worth the money and know how to treat historic buildings correctly, unlike some other surveyors who merely suggest lining the walls with plastic and hoping for the best. Many thanks indeed!

17 de novembro de 2023
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Lewis, this is the standard you should expect elsewhere too...

Avaliado com 5 de um total de 5 estrelas

2nd Time with Durie Heritage

This is the 2nd time I've enlisted the help of Durie Heritage having had John survey another property of mine a few years earlier. This time I got John and Alison and they were on form as usual digging into the detail of what was causing the problems in my house. I got the report promptly a few days later and am now in the process of acting on its recommendations. They were also kind enough to give me a 10% discount for being a returning customer. If you want to get to the root of your property's damp problems and fix them in a way that works with the building rather than against it, get Durie Heritage booked!

22 de março de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Graham, a pleasure to help you again and looking forward to receiving updates on your work.

Avaliado com 5 de um total de 5 estrelas

A genuine 5 stars

As a churchwarden, I was tasked with finding a knowledgeable surveyor for a full survey of our late 1800s church in Lancashire. As it happens, we got 2 knowledgeable surveyors - John and Alison. From the prompt response to my initial email, through to their survey visit and report, they were excellent. They reached parts of the church that haven't been looked at for many a long year. Their lengthy and detailed report has been greatly beneficial to our future plans to update parts of the church whilst preserving the fabric of the building.. They are both so straight forward and down to earth and their offer of continued advice, is greatly appreciated.

25 de março de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thank you for your kind words, Bryn. This is the standard we aim for whether it is a small flat, a church or a country house. I'm looking forward to answering any questions you have.

Avaliado com 5 de um total de 5 estrelas

Highly recommended, v.f.m surveyors

John and Alison undertook a complete damp survey of our Grade 2 listed building then wrote a comprehensive and well illustrated report on its results. They were efficient and courteous during the survey and delivered the report within a few days of its completion. The said report has provided us with a route map that has enabled us to prioritise the various actions needed to remedy defects in the building. It was written in clear, non-technical language and they elaborated on all matters where we needed further explanation or advice. They have continued to provide ongoing support as we develop a programme of remedial work. We felt that there fee was very reasonable considering the amount of work involved.

31 de janeiro de 2024
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thanks Mike. Keep updating us with your work.

Avaliado com 5 de um total de 5 estrelas

Helpful, thorough and knowledegeable

John and Alison of Durie were very helpful and thorough in helping us with understanding and advising on a newly acquired property with damp and other issues - most of which the surveyor failed to spot. It seems difficult to find independent and knowledgeable advisers such as Durie but I would have no hesitation in recommending them and they would be our first port of call in the future if we need any further advice.

30 de julho de 2023
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thank you David.

Avaliado com 5 de um total de 5 estrelas

An extraordinary find!

What can we say about John and Alison? What an extraordinary find – how lucky were we to engage their services to carry out a survey on our home! That was seven months ago and they are still in regular contact with us, always ready to offer advice and assistance as we make good the issues they raised in the initial survey. Any question we have is swiftly answered – service above and beyond the initial survey we commissioned. Incredibly knowledgeable and totally dedicated to their passion for old buildings. I cannot recommend them highly enough.

17 de outubro de 2023
Avaliação não solicitada
logotipo da Durie Heritage - Building Surveyors

Resposta da Durie Heritage - Building Surveyors

Thank you.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais