Heritage of Edinburgh Avaliações 

147
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

the products were well priced and well crafted. Packaged simply but beautifully, they were protected in recyclable card & arrived very quickly. An all round excellent shopping experience. Thank you fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was a huge problem with the company that imports through the customs in Croatia. However, when I reached out to Heritage they arranged return of the parcel and they sent another out to my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Due to an order with another seller falling through I had to make some last minute purchases for gifts on a special occasion and needed them delivered by a Monday morning. I placed the order very late... Ver mais

Avaliado com 5 de um total de 5 estrelas

Heritage of Edinburgh is just wonderful! We purchased a sweater (ballantrae jumper) as a gift for someone when we were by Edinburgh Castle. When we were repacking and preparing to leave for the airp... Ver mais

Detalhes da empresa

  1. Loja de Departamento
  2. Loja de Moda Infantil
  3. Aluguel e venda de Kilts
  4. Loja de moda masculina
  5. Loja de souvenir
  6. Loja de moda feminina

Escrito pela empresa

Old Town's largest department store. Kilts, Cashmere, Lambswool, bagpipes, hoodies, blankets, Harris tweed, Jewellery, Knitwear, Gloves, Kid's highland wear.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

147 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(147)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with two lambswool blankets

Heritage of Edinburgh has a clear website, and I bought a lambswool blanket in March, and because I was so pleased with it, I bought another one in July as a gift. The blankets are large, very light and warm. I was pleased with the wide choice of colours to choose from. I ordered on a Sunday and received the blanket the following Tuesday, so the quick delivery is very helpful too.

2 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Kilt

De verkoper nam alle tijd om mij te helpen en uit te leggen wat de keuzes en mogelijkheden waren bij de aanschaf van een kilt.

24 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

World Peace Tartan

I am blessed to have these four world peace tartans and look forward to using them in ceremony in British Columbia, Canada.

Thank you.

19 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

10/10 from start to end

When I had questions, customer service was very responsive and helpful. the website was very user friendly. The price was great. The order was filled quickly and arrived in Australia within 2 weeks. Everything was packaged beautifully, And the quality of my items was perfect. Can’t wait for my next order, thanks so much

28 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

*Huge problem* Resloved!

There was a huge problem with the company that imports through the customs in Croatia.
However, when I reached out to Heritage they arranged return of the parcel and they sent another out to my brother in London before receiving the return parcel from Croatia within 24 hours.

I had a new package on my brother’s doorstep no issues there’re super polite, good email response and a top company I will 100% work with work again.
Many many thanks I really appreciate your support.
Kind regards all. Mathew.

18 de abril de 2023
logotipo da Heritage of Edinburgh

Resposta da Heritage of Edinburgh

Hello Mathew thank you for your review. we appreciate it

Avaliado com 1 de um total de 5 estrelas

My item was not delivered

My item was not delivered. Emailed them and it still hasn’t been delivered.

14 de maio de 2023
logotipo da Heritage of Edinburgh

Resposta da Heritage of Edinburgh

Hello C Gourley, we are apologizing for any problems caused, upon our check, you provided us wrong address and your item has been send back to the sender (Us) as you can see on a tracking link from RoyalMail. Also, we do not have any evidence of any email sent to us. https://www.royalmail.com/track-your-item#/tracking-results/JD720305558GB

Avaliado com 5 de um total de 5 estrelas

My visit to Heritage of Edinburgh

Fantastic I didn’t know what clan I belong to via my grandparents but found out on Heritage’s website so I bought a few items extremely pleased with them and I found them very well made over the moon

27 de abril de 2023
logotipo da Heritage of Edinburgh

Resposta da Heritage of Edinburgh

Thank you for your review, we are happy to help :)

Avaliado com 5 de um total de 5 estrelas

Thank You!

I ordered 4 large size merino shirts, 2 came with no tags or size tags on the shirts. (I assume they are small or x-small because they are very tight for me to wear) I emailed and got immediate response. I was told that they will send me another large size shirts for me to replace the wrong size one. They went out of their way to look for the exact shirts that I ordered. I should get them in a few days and just in time for my South America trip because it’s cooler there now. I really appreciate their prompt response and resolve the problem quickly. I definitely purchase again and recommend to any who’s thinking of doing business with Heritage of Edinburg. Thank You!

27 de abril de 2023
Avaliado com 5 de um total de 5 estrelas

The Scotland Shop - great experience!

I decided to buy lambswool scarfs at The Scotland Shop some minutes before my train to London departs. After the train, I had to go to Heathrow airport to return to Brazil.
I was really in a hurry and i forgot my hat at the store.
I got really sad because it was my mom’s hat.
So, in the train, I made contact with the store by phone and then by e-mail.
I got very happy because a few moments later, Dominick, the ecommerce manager, answered my e-mail saying that he found my hat.
Actually, he did more than find my hat, he reassured me, he answered my e-mail quickly and he shipped my hat! He was efficient and kind! Thank you very much, Dom!!! Congrats Scotland Shop, you have the best scarfs and the best manager!!!
I loved Scotland! The scottish people are definetly a nice and kind people!

19 de abril de 2023
Avaliação não solicitada

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