I purchased a Hermitlux counter top…
I purchased a Hermitlux counter top dishwasher on March 8, 2025 for $170 based on a sale. Item was supposed to be shipped locally meaning based in the US. Item was supposed to be delivered no later than March 18th. They provide tracking information and according to UPS Hermitlux was supposed to ship item but they only printed a label. On March 17th I reached out to both Temu and Hermitlux to inquire why item still hadn’t shipped. I got apologies and Hermitlux responded by email that it was UPS fault saying they didn’t pick up item. On March 17 UPS said item had “arrived in CA” and they finally shipped the item. UPS said it was coming from Barron Consulting LLC which from Google doesn’t even appear to be a real company. I contacted Temu with concerns that this item was NOT in stock in the US but was really being shipped from China. They insisted it was an item based locally but couldn’t explain why item “ arrived” in CA where it was supposed to ship from. I finally received this dishwasher on March 24th. You can manually add water to the top ( it requires THREE 1.8 liters of water to start running. Well, after it started the wash cycle it flooded my kitchen with water SPILLING OUT OF THE BOTTOM PANEL . I had to grab bath towels to cover my kitchen floor while I ran to unplug this unit with my feet in water! I contacted Temu they wanted video proof! Like I’m going to risk being electrocuted and start this machine again so more water can spill over my counter and unto my floor. Now I have to return this crap. I also contacted Hermitlux and they said it happened because of “ violent transportation” by the shipping company! They are supposed to pack this item for transport! Now I have to ship this crap back while my $170 remains in limbo. But get this, I looked for a plate or sticker with a serial number to have them check to make sure I wasn’t sent a damaged or returned unit and item has NO sticker NO plate nothing with a serial number or model number or electric voltage information! I have no idea how they were even able to sell this item in the US! Buyer beware.