hexocare.com Avaliações 210

Incredible customer service...best I've ever experienced!

In French would be easier for me but...
It took 16 days to receive my order
The track was helpful
I always bought Merrell or Columbia slippers
They hold perfectly on my toe
Yours are wider and when I walk they are loose..
I hope I'll get use to it because the look is perfect

Responded very fast to my problem & fixed everything for the good & the shoes are very good quality & comfortable & so easy to get off & on the colors are vibrant & look so nice. Thank You

Sandles do not have arch support and are extremely stretched out and do not make for a good fit. Unless you have swollen/fatter feet do not purchase. Also refunds are minus shipping costs to return (at your expense) so they only offer 20% refund which calculates to $10.00 for a $50.00 pair of sandles. Use caution with ordering online from this company.

Communication about the order was very helpful. And the high-quality slippers are exactly what my husband needs as he recovers from several medical issues.

This is my second pair of sandals from hexocare. Once again, they are perfect for my ankle issue.
I will be happy to recommend this company to anyone who needs the expertise and kindness that hexocare delivers.

Product is good. The delay was difficult for me as I wanted the shoes for travelling.

Hier tritt eine chinesische Verkaufsplattform als europäisches, dänisches Unternehmen auf. Mit der Aussage „Nur noch wenige Exemplare auf Lager” wird Druck aufgebaut. Erst später merkt man, dass die Ware aus China versendet wird. Dann ist es zu spät.
Das 14-tägige Rückgaberecht und die Kaufpreisrückerstattung sind gefälscht, da man das Paket mit Sendungsverfolgung (der dänische Verkaufsagent Mikkel Jensen macht darauf aufmerksam, da es ja verloren gehen könnte) nach China selbst bezahlen soll.
Anschließend werden 30 % Erstattung angeboten.

Wir hatten Diabetikerschuhe für 89,99 Euro (Bestellnummer HC3945DE) bestellt, doch es kamen normale chinesische Hausschuhe minderer Qualität, die eine ziemliche chemischen Ausdünstung hatten.
Hier kommen die Schuhe her und da müssen die auf eigene Kosten wieder zurück:

Empfänger: Wu Defu
Adresse: 5F, Building F6, Juyin Technology Industrial Park, No. 1 Ganli Road, Jihua Street, Longgang District
Stadt: Shenzhen
Provinz: Guangdong
Postleitzahl: 518100
Land: China
Telefonnummer: 13530753670

So ich habe das Geld zurück bekommen und so nur die Portokosten für die Rücksendung verloren, also statt 89,99 nur 25,49 €.

I slept better the first night of use. Living alone, I wasn't able to get an opinion on whether or not my snooring improved.

Cheap, not what was advertised and delayed delivery. If i could id give the conpany a minus.

There was a mix up with the postage but when I contacted Mikel at Hexo he tracked the shoes and arranged for them to be delivered. The shoes are for my husband who has problems with his feet and mobility. The shoes are comfortable and easy to slip in to. Thank you Hexo.

If I could give a zero I would. I ordered a pair of white sandals from this company. It took six weeks for them to arrive. They are tan. Not white by any stretch of the imagination. They would not refund my money because they said it’s just not the kind of white I was looking for. RUN AWAY! The shoes are of terrible quality. There is nothing orthopedic about them at all.

I bought a pair of sandals for $50, expecting built-in arch support, but they did not. It took 3 weeks to get them and now that I want to return them, I was first offered a $10 refund. Then it went up to $15. This company is a ripoff and I would not recommend their products or their business.

Product took several weeks to arrive from China despite ordering from what I believed to be a UK based supplier.
When it finally arrived the knee brace was, cumbersome, hard and didn’t prevent my knee flexing backward despite this being the reason I bought the item. I couldn’t understand why a bit of plastic, some steel screws and fabric would cost so much. When I asked for a refund I was informed that they would only give me 20% refund due to the cost ( at my expense) of return would be more than the product. The product had to be returned to Denmark by the way! 🤔 I could also keep said product and sell it privately if I wished.
When I checked postage I was able to dispute this claim. I was then offered 30% refund. I refused and posted the product to Denmark. Customer service weren’t quite so friendly anymore.
Three weeks or so on I finally received my refund less the original postage costs to receive the item.
Very poor all round

Ordered my bunion helpers and so far so good 👍😊
They are separating the big toe very well.

The product was as described on the website. They did an amazing job communicating where the package was and when to expect the product. Product works great, and I would buy from them again!

Extremely comfortable shoes, very helpful for my plantar fasciitis. Customer service is wonderful! They do take awhile to arrive but definitely worth the wait.

Item arrived, wasn't fit for purpose. Trying to return the item but have been waiting over two weeks for a response for a return. Terrible customer service with zero response

DO NOT PURCHASE !!!!! THEY HAVE 100% satisfaction but only give 20% refund !! So you wait weeks for the item then if if doesn’t work out you get 12 bucks. They state shipping costs are too high which is their reason. Their refund policy is not stating high shipping costs are on you as the customer.