Hicustore Avaliações 

I received my order on 20.09.2025. The product was wrong. I have had to chase them with over 30 emails. They refused to offer a full refund except only offering 15%. They finally agreed to send the correct product on 22.09.2025. They promised at the beginning of October that I would be prioritised to receive my order.

It is now 03.11.2025 & ‘Neko’ continuously just copies & pastes the same replies & you can tell which parts are copy & paste as they have a highlight back ground to the text.

It is legit a scam with appalling customer
service.

If I could do zero stars I would! SCAM! Stole my money and customer service is of no help!

🚨 PSA for anyone thinking about ordering a custom Magic: The Gathering card from this site:

Don’t waste your money — this company uses AI to generate the art and charges you for something you could easily create for free. If you go to any AI image tool (like ChatGPT’s image generator or Bing’s Image Creator) and upload your photo with the same prompt they ask for, you’ll get the exact same result.

I paid over $80 CAD and received a card so zoomed in it only showed my fiancé’s teeth and my forehead. When I asked for a refund or replacement, they offered me $12 back.

Save yourself the headache — do not buy from this site.

Really really bad customer service. They don’t reply at all via email and don’t adhere to their return/refund policies. Also their shipping dates are so off.

If I could leave no stars I would. I paid extra for shipping to ensure my package would be here between Dec 21st and 23rd. It’s now January 11th and I finally received my package but guess what? It’s ruined and they drew on it with permanent marker. I’ve been in contact with the company and they’re completely useless and don’t respond.

If I could leave no stars I would, this place is over priced and has terrible customer service. My items I purchased were not at all what they were. I paid almost 100$ for stuff I couldve probably made myself with 20$. Absolutely ridiculous.

Ordered a gift on Dec 4 for dad from daughter. It’s not Dec 29 and the gift has not yet shipped. Emailed asking for info and no reply. Just asked for a refund. Will see if I get a reply

The hoodie I received is not correct and where the embroidery is, it's puckered, meaning the shirt was not flat when it was embroidered.

The tires/wheels for the car, which were pretty important, are BLUE. Why?

This is clearly not at all what was expected. In fact everything I read I was supposed to get an email with the proof to check or "ok" my order. Which I did not even after emailing immediately after ordering.

I'm so disappointed.

After long time compare, I finally picked this out as a gift for a friend. She said she liked it very much, and found it to be a very creative gift.

Ordered a gift for Mother’s Day the beginning of May paid for the expressed shipping said I would receive it by Mother’s Day it just came in today May 31st and when I opened the box it was packaged poorly and on one of the names the paint is smudged. Tried to start a chat to resolve the problem and it just says they are offline they will email me back in within 36 hours

The customized poster for my 30th birthday brought me many memories. It was worth the money.

I ordered leather keychains from HiCuStore as gifts for my whole family. The packaging was very beautiful, the price was reasonable and very meaningful.

Very poor quality, ordered it a few weeks before mother’s day and they said it would get here in time. Did not arrive for two weeks after mother’s day. I messaged them as soon as a i ordered it to change shipping address because it was set to my old home and they said they fixed it, they did not. It was still delivered to my old house. Has scratches all over it, the lights in the wood are poorly made and attached, was coming apart when i opened the box. Very disappointed and would not recommend anyone to buy these products.

I have purchased three, one for myself and two as gifts. I am very pleased with my purchases! Packaged in a sturdy shipping box, the goods arrived safely and quickly.

It's a little different than what I expected, and it would have been nice if the customization was a little more perfect.

Received fast, packaged well, and just perfect for the gifts I am giving my granddaughters.

was broken when I received it and the seller immediately sent me a replacement.

Shipping would be nice if it was faster, great product.

I really, really love this beautiful gift, It graces my living room with my Easter decorations.

This such a lovely item. very inexpensive but great quality and fast shipping.