Excellent
Quick, simple and good communication. Also very happy with the quality of the product I purchased. Will be doing business again in the future!
23 de maio de 2026
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Detalhes da empresa
Escrito pela empresa
We are Hidden Gem Trading Cards Ltd. We offer a range of Trading Cards from various popular outlets including Pokemon, Magic the Gathering, Digimon, One Piece and more. The business was founded to turn our hobby into a full time job for us and to show our kids that hard work can be rewarding! We're not going to pretend to be perfect, however note that our backgrounds are in Corporate Customer Service; so this has been at the forefront of our decision making so far, and our customers will always be our number 1 focus. We want to deliver fair pricing at all times. If we have not provided exceptional service at any point of your journey, we appreciate constructive feedback and will do everything within our power to improve for the future.
Informações de contato
124 City Road, EC1V 2NX, London, Reino Unido
- 07349730461
- customer-service@hiddengemcards.co.uk
- hiddengemcards.co.uk
4,4
Excelente
13 avaliações
Sem histórico de pedidos de avaliações
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Nice service
Great communication, fast and well packaged. All the important things when buying Pokemon from someone. Thanks for the cards.
18 de maio de 2026
Hidden gems has now become one of my go-to for pokemon singles
Whoever looks after their Instagram DM’s was amazing to deal with. I saw on their instagram stories them showing their latest updated pokemon singles, and notice a card I wanted. Messaged to inquire and ended up buying the card. The person I messaged wasn’t pushy and very patience.
They shipped the card next day and got it less than 2 days. Packaged up really well with a lot of care, particular because it was a very expensive card so this was expected but the care that was put in to protect it was highly appreciated.
9 de maio de 2026
Awesome seller
Awesome seller.
Pleasant to deal with.
Arrived in perfect condition.
5 star *****
12 de maio de 2026
Avaliação não solicitada
5 stars!!!
Website was so easy to use, find what I was looking for and great prices! Thanks so much! Will use again!!!
20 de abril de 2026
Amazing service
Amazing service, even though I ordered online, one of the cards I purchased had been sold in store at the same time, but they were quick and fast to give me a refund, will deffo buy from here again!
10 de abril de 2026
Fantastic company to deal with.
Fantastic company to deal with, really easy to communicate with. Lewis is excellent and I look forward to dealing with them in the future.
5 de setembro de 2025
Avaliação não solicitada
First time hearing about this shop and…
First time hearing about this shop and buying from it. Prices were great, dispatch was really quick and the items were packaged so well. Really would recommend this place!
28 de fevereiro de 2025
Resposta da Hidden Gem Trading Cards Ltd
Thanks Shaun, this feedback is really appreciated. We're a relatively new business starting up and want to ensure that we deliver excellence in both service and prices in everything we do. Where possible, we'll be re-stocking the website in the near future as well.
Many thanks and best of luck with the pulls!
Awesome company
We wanted to complete one of our Pokemon sets and Lewis has been brilliant in sourcing the cards we were missing. He’s emailed me every step of the way with updates.
I’m so grateful I found them - thank you so much. Lewis is great with advice too.
Will definitely use again when we collect future sets.
Thank you so much!
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Hidden Gem Trading Cards Ltd
Thank you for the kind words Loren, it has been an absolute pleasure helping you and your family to complete this set.
We’re always happy to assist in any way that we can, so please feel free to contact us any time!
Friendly and knowledgeable service
I was struggling to complete the 151 base set and Hidden Gem managed to locate the cards I needed a decent price! Would deffo use again!
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Hidden Gem Trading Cards Ltd
Thanks Andrew, it was a real challenge but also great fun trying to get this set completed with you for you at a fair price. I’m glad we were able to achieve that and hope to see you in the future.
Seamless Prismatic evolution order
With how tough it can be to get new Pokemon sets it was great to have someone source this for me with no stress. I ordered a prismatic evolution etb & binder set and was kept updated with when i should expect to receive them. Both arrived today in perfect condition. Thanks so much! Will use again.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Hidden Gem Trading Cards Ltd
Thanks Mr Brown - you said it yourself, it’s been tough to source these but we got there! Many thanks
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