We are not very good with cars and despite our best efforts failed to find a new (used) car to replace our old Audi which was on its last legs. Tom provided a voice of reassurance from the start, assu... Ver mais
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Veja o que dizem as avaliações
If I could give Tom and his business more than 5 stars, it would be in multiples of it. Tom deserves the best in his business in how he looks after the cars he is selling and how he treats his cust... Ver mais
A empresa respondeu
Tom at Highfield Automotive offered amazing service to me when I contacted him via Auto Trader to buy a car. I found Tom to be extremely easy to deal with, exceptionally trustworthy, and went the extr... Ver mais
I don’t really do these but I feel compelled to do so with my experience with Tom. Tom truly went above and beyond x10 from start to finish! (Even with personal car related troubles due to a sh***y d... Ver mais
Detalhes da empresa
Escrito pela empresa
Highfield Automotive bring a modern approach to the consumers when looking to buy or sell their cars. We offer many alternatives that are all competitive in pricing and all hassle free. So if your looking to buy or sell a car, look no further as Highfield Automotive have you covered.
Informações de contato
Main Street, YO61 2PW, Helperby, Reino Unido
- 01423603903
- tom@highfieldautomotive.com
- highfieldautomotive.com
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If I could give Tom and his business…
If I could give Tom and his business more than 5 stars, it would be in multiples of it. Tom deserves the best in his business in how he looks after the cars he is selling and how he treats his customers. I’ve been searching for an Audi A5 Cabriolet for at least 6 months, but each one I found was either a high price, high mileage or didn’t have the specs I was looking for ie non leather seats, manual gear box. I managed to find an Audi A5 Cabriolet that Tom was selling at an incredible price, with low mileage despite 2 previous owners, as well as the specs I was looking for in one complete package. He even sent me a video of the car as well as proof of the mileage in the video, showing any damage which was very light, in fact it was a very well maintained vehicle from the previous owners. As I lived over 200 miles away I asked Tom if he delivered; he insisted that I visit his dealership for a test drive of the Audi before purchasing. He offered to pick me up from the train station and if I was driving, he would refuel my personal vehicle to make sure I returned home safely if I decided not to buy the Audi. I don’t know any car dealers that would offer this and this made me believe that Tom is a reputable dealer, with the customers’ best interests at heart. He offered to buy my personal car as a part exchange for the Audi which I willingly agreed to. I now drive this amazing secondhand Audi that most people have commented on how new it looks, despite it being 8 years old. This is all down to Tom, who the day before I arrived took the car to a garage for an MOT, which had no advisories and Tom showed me the receipt as proof.
Tom I wish you the very best in your dealership and I really hope that your business thrives in the future. This guy is the real deal.
Patrick Adams

Resposta da Highfieldautomotive
Highfield 5* review
Used Highfield a few times over the last couple years and every time it’s a great experience Tom is always super helpful, would highly recommend to anyone to reach out be that to buy or sell a vehicle.
Great customer service
We are not very good with cars and despite our best efforts failed to find a new (used) car to replace our old Audi which was on its last legs. Tom provided a voice of reassurance from the start, assuring us he could meet our demanding brief. He was as good as his word and within a week had identified the right vehicle and driven it from Essex to Yorkshire. We are very pleased with it and cannot speak too highly of Tom’s commitment to brilliant customer service.
Amazing experience
Recently purchased a vehicle from Tom at Highfield Automotive. I genuinely can’t thank him enough for the outstanding service Tom provided making the purchase of a car super enjoyable.
I have absolutely no problems in recommending Tom and will without doubt speak to him again for cars in the future.
Amazing Service!
I booked a valet service with this company earlier in the month. I had previously thought a valet service was fairly similar anywhere you went but it turns out that’s not the case. Highfield Automotive’s service is second to none. The car looked like new again. Tom took every care over it and was really helpful working around our timeframes. He’s such an easy and professional individual to deal with too, so I’ll be a returning customer! A great surprise a few days later was how clean even the fuel cap was! Highly recommend!
Superb Customer Service
Tom at Highfield Automotive offered amazing service to me when I contacted him via Auto Trader to buy a car. I found Tom to be extremely easy to deal with, exceptionally trustworthy, and went the extra mile to check I’d got home ok after my 3 hour journey. When I picked up my ‘new to me’ car it was immaculate inside and out, and had also been given a thorough check over before I bought it. I wouldn’t hesitate recommending Highfield Automotive to anyone wanting simply the best customer service. Thanks so much Tom!
We were very happy with Highfield…
We were very happy with Highfield motors Tom was very knowledgeable and easy to converse with.The car was delivered to our house which was helpful.We would definitely use his company again . Gary & Ann.
Highly recommend!!
I recently had the pleasure of working with Tom at Highfield Automotive to sell my car, and the experience was seamless, quick, and incredibly easy thanks to his sale or return scheme. From start to finish, Tom was professional, knowledgeable, and made sure every step was clear.
The sale or return process was simple: I dropped off my car, and Tom handled everything, from marketing to pricing, making the entire process stress-free. He provided clear communication, kept me updated, and made sure I received a fair price. In no time, my car was sold for a great price, and I couldn’t be happier with the service.
If you're looking to sell your car with minimal hassle, I highly recommend Tom and Highfield Automotive. Their sale or return scheme is an excellent solution for anyone wanting a smooth, efficient experience.
I don’t really do these but I feel…
I don’t really do these but I feel compelled to do so with my experience with Tom. Tom truly went above and beyond x10 from start to finish! (Even with personal car related troubles due to a sh***y dealership) So my mrs bought a car from Highfield Automotive and we just had complication after complication but none the less we had exceptional support from Tom who did everything he could to make sure we got into the car my Mrs wanted! Long story short mr Mrs absolutely LOVES her new car and we’re both blow away by Tom service!
He well and truly is a credit to the motor industry and I can not recommend him enough!! We will be back to buy more cars from you sir!
Highfield did a brilliant job!!
Highfield did me an amazing Valet job!! I thought they’d brought me someone else’s car back!!
Excellent Service!!
From start to finish Tom gave an excellent service, he made selling my M3 easy and kept me informed every step of the way. I will definitely be buying my next car through Highfield. Thanks again!
Perfect service on my 911 992 Turbo S
Tom is fantastic and professional, from arranging a great price for my part exchange and then sourcing and providing the right specification on my new 911 992 turbo S. I was in the market for a while and having experienced poor service from a Porsche dealership Tom went over an beyond to provide excellent service from start to finish. He also provided me a contact to arrange my finance which was more competitive than the dealership. I would highly recommend using Highfield Automotive. Thanks again Tom and look forward to using you in the future.
Must say probably the best service I…
Must say probably the best service I have seen. Tom always goes the extra mile and you will get the best value for your car if you sell it through him. He went the extra mile on both selling my car and buying a new one
Tom made the car buying process a…
Tom made the car buying process a breeze. Sold my old car to him aswell as purchasing a new one. Highly recommend.
Outstanding Service & Results
I really don't 'do' reviews but feel compelled to do this one as 1) the customer service i have had has been 5 star, 2) the end result is outstanding. My vehicle literally looks like new and I am very fussy. I don't hesitate to recommend Tom & Highfield Automotive. Thanks
Great to deal with
Great to deal with, honest & trustworthy, detailed and professional. Tom is a good guy; he cares and that’s reflected in his business.
Outstanding professional service
The process was excellent from the initial advert through to the final handshake on completion.
Tom was very knowledgeable, always courteous and accommodating. The level of professionalism was exemplary. All in all the process was made as a smooth progression with support of the highest standard. I would have no reservation in recommending Highfield Automotive to any potential purchaser.
Highly Recommend!
Great customer service, Tom couldn’t do enough for you and was very genuine. Car I bought is great and bought in confidence. Would recommend you any vehicle requirement.
Trustworthy and efficient
Tom recently sold my car for me and made the whole process very straightforward and efficient, keeping me well updated throughout. He was careful to build trust and ensure we were both getting what we needed from the arrangement. I certainly recommend Tom for his Sale or Return service and would also have high confidence in buying a car from him, if I were looking.

Resposta da Highfieldautomotive
I bought an Audi A5 from Tom to take…
I bought an Audi A5 from Tom to take back home to Ireland. I have got to say that Tom is fantastic to deal with going beyond the extra mile to make sure the car was immaculate, along with getting us from the Airport (twice as we were diverted). I would highly recommend Tom at high field automotive. For sure i will deal with Tom in the future. Thank you again Tom 😀
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