Hiring this for my son after double jaw surgery really helped with the swelling, pain and bruising. Would highly recommend for anyone having this type of surgery!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Hiring this for my son after double jaw surgery really helped with the swelling, pain and bruising. Would highly recommend for anyone having this type of surgery!
A empresa respondeu
This machine is amazing, had major dental surgery and can’t imagine what I would have done without it. The company delivered on time and arranged collection as well. Absolutely first class service.
A empresa respondeu
I recently hired the Hilotherm machine to help with my recovery from double jaw surgery. I do not know how I would have managed without it! The cooling mask provided so much relief and it dramatically... Ver mais
A empresa respondeu
Absolutely awful customer service, my machine broke at the most vital time, and there's no way I can get it fixed or get a new one as they are supposedly closed on the weekend. When the recovery is so... Ver mais
A empresa respondeu
At Hilotherm we are dedicated to helping patients across the UK by harnessing the power of controlled cooling. We rent machines directly to patients whilst also supplying a large number of hospitals across the UK.
Ground Floor, 5 Olympus Court, Olympus Avenue, Tachbrook Park, , CV34 6RZ, Warwick, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What a wonderful machine. Hired for my wife after knee surgery.
Has almost instant effect on reducing pain and swelling.
Providing consultant surgeon recommends can only give positive feedback to anyone who has had knee replacement surgery . Hired for 4 weeks

Resposta da Hilotherm
Very good service. Delivery is as promised. The machine is worth its weight in gold , it helps the swelling go down very quickly and speeds up the healing process.

Resposta da Hilotherm
Fantastic machines.
My wife had two knee replacements and she had the HiloTherm Machines on her knees whilst at Spire Hospital in Cardiff.
We were so impressed we hired two machines when she came out of hospital and it has certainly aided the healing and reduced the bruising to both knees. We would recommend these machines to anyone having similar surgery.

Resposta da Hilotherm
Amazing machine - helped my son after his jaw surgery immensely. Would fully recommend Hilotherm.

Resposta da Hilotherm
Had major surgery to my jaw, hospital recommend Hilotherm machine to use at home and I can only say thank you. Super efficient customer service, speedy delivery, clear instructions and it has helped massively my recovery.

Resposta da Hilotherm
We rented a device for delivery the day we got home following jaw surgery. The device and mask worked perfectly, easy to set up and portable so able to move between rooms once the individual was well enough. Does give out some heat when running but not an issue. Reduced swelling and pain and would certainly use again.

Resposta da Hilotherm
My son had surgery on both jaws and the Hilotherm cuff really helped in reducing the swelling and pain, post op.

Resposta da Hilotherm
My daughter recently had jaw surgery and renting a Hilotherm water cooler for use with her hospital supplied face mask made a massive difference to her, swelling and bruising kept to a minimum.
Service for Hilotherm was great, device delivered and collected as advised, well packaged and with clear usage instructions.
Furthermore on two occasions, due to surgery cancellations we had to cancel previous hire bookings, but on each occasion Hilotherm immediately refunded the booking as soon as I contacted them. Great service all round.

Resposta da Hilotherm
My son had jaw surgery and this was the machine that was recommended by the hospital.
Can only say it was amazing .. the swelling went down so quickly, bruising came out but then slowly went .
2 weeks on from the operation and he is almost back to normal . Amazing machine

Resposta da Hilotherm
There may be other people that offer the same cooling products as Hilotherm. I'll never know, as I would never go anywhere else having now used them. These guys have been super helpful, customer service has been exemplary, and I would recommend to anyone who needs these services. Thank you for being such a wonderful company to deal with. Neil

Resposta da Hilotherm
The team were excellent.
The Hilotherm cooler was fantastic I would highly recommend this for people who have jaw surgery. Well worth the money.

Resposta da Hilotherm
Would thoroughly recommend - all interactions with this company have been smooth and faultless,
Customer service is excellent.
The machine arrived when they said it would, it was spotlessly clean and instructions for use were easy to follow. It was easy to extend the rental of the machine. The machine was collected when they said it would be.
The machine itself really helped in my recovery from a partial knee replacement. It was quiet, comfortable and easy to use.

Resposta da Hilotherm
The device was recommended by a friend who had knee surgery .
I am glad I followed his advice and rented the device for 6 weeks.
The recovery process although painfully slow( literally!)was I am sure accelerated by regular use of the machine.
I would not hesitate to advise anyone undergoing surgery to invest!

Resposta da Hilotherm
Highly recommend, both the service and the use fo the machine totally first class!
The machine really helps with swelling and discomfort, I found a lot of comfort in using it.
The team was amazing and delivery, pick up super organised.

Resposta da Hilotherm
I was initially in two minds of getting a Hilotherm device, weighing up the cost, benefits of it and trying to see different alternatives. After doing some research, of people on social media platforms etc. I was very happy I took the plunge and ended up getting one. For me it was a life saver, I ended up getting it for 4 weeks in total, it helped massively with pain tolerance and comfort. It fit snug and you can adjust it to fit accordingly, I think 3 weeks for me would’ve been perfect but rather be safe than sorry. I would highly recommend it, it may look tad bit costly but genuinely there’s not a price you can put for comfort, pain management and also helping with the swelling. I don’t know what I would’ve done without it. Would recommend highly, communication with the company was easy, they are very informative and helpful. My only “note for improvement” would be the straps I found after a lot of use, adjusting etc. started getting loose towards the end but then again I did get it for 4 weeks so did getting excessive use. Think spare straps would’ve been beneficial but overall I can’t complain and thankful for how it helped me through my initial stages to recovery.

Resposta da Hilotherm
There was a part missing from the mask preventing use of the device initially but it was replaced swiftly and I couldn’t recommend the device more to aid recovery and swelling from jaw surgery

Resposta da Hilotherm
Highly recommend Hilotherm! The machine provided me with great and immediate relief after my Jaw surgery. The whole process was very easy, the machine arrived in time so it was waiting for me when I came home from hospital. The instructions were easy to follow and the machine was easy to set up. I hired the mask which was unused in the end as the hospital provided me with my own - I wasn’t expecting a refund but the team provided me one! I wouldn’t hesitate to use again!

Resposta da Hilotherm
Excellent service.veryveasy to order
Delivery was on time .the machine had very clear instructions and was very easy to use.it has provided excellent comfort and pain relief when needed

Resposta da Hilotherm
Equipment arrived as promised, easy to set up and helped my daughter with recovery from Jaw surgery. We took home from hospital the cuff but ordered a spare in case. New cuff was not used and returned , deposit and cuff refunded on day machine was returned. Highly recommond this company and equipment.

Resposta da Hilotherm
Great service, machine arrived on time and helped me immensely through my recovery. Would definitely use again.

Resposta da Hilotherm
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.