I was skeptical that the company would honor any kind of warranty. I was pleasantly surprised to see that not only did they honor the warranty, they did so far faster than I would have thought possibl... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I've been using the H2 Pro since early 2026. After about seven months, the backrest resistance lever suddenly stopped turning. I contacted support and got an answer within a day asking for the ser... Ver mais
Ich habe am 15. August einen Bürostuhl bestellt (und bezahlt) der laut Website innerhalb von 24h (In Stock) versendet werden soll. Heute, am 3. September ist das Paket noch immer nicht bei DHL.... Ver mais
A empresa respondeu
Der X2 Pro ist mega bequem und passt sich perfekt meiner Körperform an. Am Anfang hatte ich leider einen Defekt bei der Wippfunktion, aber der Support war ausgesprochen hilfsbereit. Das Problem w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We provide best ergonomic products to the world
Informações de contato
418 BROADWAY STE R ALBANY, 12207, NewYork, Estados Unidos
- +6586709988
- support_global@hinomi.co
- hinomi.co
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome product and company
When you buy something like expensive office equipment, it’s not just an investment in a product that you will use almost everyday, but also in the company that makes it. Hinomi truly stands by their amazing products and always has your back. Excellent company, and even better products. This is my first and only stop for chairs from now on.
The return process works great
The chair is very pretty but sadly it wasn't for me... The support and return process is awesome though :(
Chair and customer service is great
Chair and customer service is great. FedEx had a bad label on shipping and chair got returned mid way upon contacting customer service shipped another chair right away and were very courteous. Hoping to use it for years to come.
Commande et livraison au TOP
La commande a été faite par mail et c'est parfaitement bien passée.
La livraison a eu lieu rapidement.
L'emballage était au top, le fauteuil est arrivé en parfait état.
Merci à vous
Hinomi Q1 ergonomique
Confortable et bien assis, bon qualité et service après vente au top! belle expérience.
Fantastic customer service!
I had an issue with the seat of a chair I had for only 4 months. While not technically covered under the warranty, Hinomi went out of their way to make the situation right. A replacement was sent along with instructions on how to remove and replace the seat. All during the process Hinomi was in contact to make sure any issues I had were addressed.
I had an Issue with my chair (it was…
I had an Issue with my chair (it was actually me not the chair). Issue was resolved quickly and support was very helpful.
Great company to work with
Great company to work with, the quality of the chair was like something worth twice what I paid, great adjustments, however I have hamstring tendonitis so it didn't suite me for this reason and i returned the chair, but the support was great they sorted me out thanks 👍
Very happy with the chair
Very happy with the chair. The after-sales service is excellent.
Outstanding customer service and care
Outstanding customer service and care. Excellent communication and convenient and fast delivery.
I was having trouble with adjusting the…
I was having trouble with adjusting the height of my chair and they were super quick in helping me find a solution and now i have a video to reference if this problem ever happens in the future yipeee. I LOVE HINOMI CUSTOMER SERVICEEEEEE :00
Top quality chair for the price
Top quality chair for the price. Don't look any further!
Very functional and comfortable
Fast delivery. Very functional and comfortable especially when you are working from home. Worth to purchase, no longer have frequent backache as compared to other normal roller chair. Highly recommended!
A comfortable chair for WFH
After careful comparison, I bought one for my home workdesk. It's so comfy that I struggle to stay awake when I recline it just right. That extendable leg rest is a lifesaver when you just want to kick back and relax. The frame of the chair is sturdy but flexible, and the mesh material keeps me cool even after hours of sitting. Hats off to HINOMI for such a well-thought-out design!
Very good back support chair
It's a great chair, and the seller's just as awesome! We bought a second chair for my husband not long after and we're planning to get another one. Here's hoping the seller offers a loyalty discount or throws in a little something extra for buying multiple chairs.
Good and comfortable
For the chair itself, all good and comfortable. Installation is simple. Chair is adjustable to accommodate different posture. Sturdy (heavy) yet easy to move around. The difference is obvious when you sit on the chair that cannot be adjusted. When I work in office I would really miss this chair (in my house) so much, working from home is so much more comfortable now. Minus 1 star because of the shipping delay due to out of stock, then finally managed to get a staff to really fix a delivery date and make sure delivery is done.
Was sent to the wrong address but they…
Was sent to the wrong address but they very helpful sorting it out.
Great comfort and back support
There’s no truer saying than ‘you get what you pay for’. While this chair may be more expensive than others you might consider, it is genuinely worth the investment. The support it offers is far superior to any other chair I've used. Spending long hours seated, as I often do, is no longer a draining experience…..
Best Investment for My Home Office
Thoughtful design to provide comfort with great quality. Happy that I chose Hinomi. Thank you team for the great product….
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