Really good first time experience with this company. Bag purchased from local DIY store. Collection booked online. Driver arrived in 2-3 days and was a non-event even though we have more restricted ac... Ver mais
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Veja o que dizem as avaliações
I live on a small road and the Hippo bag is easy to collect because you are not restricted on the way the bag is positioned for collection, unlike a skip which has to be 1 way only. Love Hippo, great... Ver mais
A empresa respondeu
From start to finish … and a bit in between HIPPO managed to excel. Bag arrived in a timely manner … I asked a question about placement of the bag on my property and they came back quickly with a resp... Ver mais
A empresa respondeu
Bought a bag and collection together as a spring special so also had 30%(?) off . Bag arrive within a couple of days . The builders filled it to overflowing but Hippowaste still happily collected it n... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Informações de contato
1000 Lakeside, PO6 3EN, PORTSMOUTH, Reino Unido
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4,8
Excelente
23 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da HIPPO
Thank you for your review!
We’re pleased to hear you found our service efficient and that your HIPPOBAG was collected quickly.
Team HIPPO
From buying the Megabag to collection…
From buying the Megabag to collection was a simple, easy transaction
10 de julho de 2026
Resposta da HIPPO
Thank you for your review!
We’re delighted to hear you found the whole process simple and easy, from purchasing your MEGABAG through to collection.
Team HIPPO
Resposta da HIPPO
Thank you for your review!
We’re delighted to hear you found our service helpful and efficient.
Thank you for choosing HIPPO!
Team HIPPO
Delivered on time
Delivered on time
Collected within a 5 working day period
Would recommend
10 de julho de 2026
Resposta da HIPPO
Thank you for your review!
We’re delighted to hear your HIPPOBAG was delivered on time and collected within the expected 5 working day period.
Team HIPPO
Resposta da HIPPO
Thank you for your review!
We’re delighted to hear you found the service great and really easy to use.
Team HIPPO
Fabulous service supported by helpful people
Telephone answered by real people who were helpful and informative. Straightforward process and prompt collection.
10 de julho de 2026
Resposta da HIPPO
Thank you for your Lovely review!
Fantastic to hear you found our team helpful and informative and that the whole process was straightforward from start to finish!
Team HIPPO
Resposta da HIPPO
Thank you for your review!
We’re delighted to hear you found HIPPO to be reasonably priced and that you were pleased with the service.
Team HIPPO
Difficult access? Hippo the answer
Due to access, a skip couldn’t be delivered so Hippo was the answer. Easy to order bag by post. Collection efficiently done whilst we were out & within a few days of requesting.
3 de julho de 2026
Resposta da HIPPO
Thank you for your Fantastic review!
We’re delighted to hear HIPPO was the perfect solution when a traditional skip wasn’t suitable.
Team HIPPO
Easy to use and get collected (Midi-bag)
Easy to use (Midi-bag), easy to book collection. Was collected by very friendly driver 3 days after we booked the collection. Will certainly use them again
8 de julho de 2026
Resposta da HIPPO
Thankyou for the fantastic review! We are glad that you found the Midi easy to use and convenient.
Team Hippo
Easy to use didn’t wait too long for…
Easy to use didn’t wait too long for collection the bag came with my tiles from easy bathrooms
Using again shortly for my other bathroom 👍
2 de julho de 2026
Resposta da HIPPO
Thank you for the fantastic review!! :)
Customer service isn't great
Customer service isn't great. I ordered bag and collection in the evening then realised we had phone lines in the way. Called for advice next day they helpfully confirmed it wasn't possible but if I emailed photos they would quote for man and van service. I did so confirming I didnt want the bag. Had no response and a bag duly arrived the following day! Im required to send that back at my cost which is fine, its my mistake.
Just order a local skip. Its cheaper and easier.
10 de julho de 2026
Avaliação não solicitada
Resposta da HIPPO
Hello,
Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with your experience.
From your comments, it sounds like there may have been a breakdown in communication regarding your request and the subsequent delivery of the bag.
We'd really like the opportunity to investigate what happened and understand why you did not receive the response you were expecting.
Please contact us directly and ask to speak with our Customer Service Manager, providing your order details so we can review the emails and discuss the matter with the teams involved.
Thank you for bringing this to our attention, and we hope to have the opportunity to look into this further for you.
Team HIPPO
Megabag
Megabag, purchased from B&Q. Collection was within 5 days of booking and driver was very nice guy - will use again.
29 de junho de 2026
Resposta da HIPPO
Thank you for the 5 star review :)
Excellent service from Hippo waste…
Excellent service from Hippo waste purchased a Midibag, filled, booked a pick up and was collected in 3 days! Perfect! The collection man was very polite, he had no trouble parking his vehicle and collecting the bag. It was gone within a couple of minutes. Excellent service. I would definitely use again and thoroughly recommend Hippo waste.
9 de julho de 2026
Resposta da HIPPO
Hello,
Thanks for the great review! We're pleased everything went smoothly, from filling the bag to getting it collected just a few days after booking.
It's also nice to hear our driver made the collection quick and easy. Before you knew it, the bag was gone!
Thanks for the recommendation, and we'd be delighted to help again whenever you need us.
Team HIPPO
Easy booking
Easy to book a pick up
Virtually the next day a lorry came and took my mega bag away
Brilliant
9 de julho de 2026
Resposta da HIPPO
Hello,
Thanks for the review! Glad booking the collection was nice and easy, and even better that the Mega Bag was collected so quickly.
Thanks for choosing HIPPO :)
Disappointing that it took a week for…
Disappointing that it took a week for collection to happen.
Service itself was efficiently done.
2 de julho de 2026
Resposta da HIPPO
Hello
Thank you for your 4‑star review! We appreciate your feedback and understand your disappointment with the collection taking a week to be completed.
We're pleased to hear that, despite the wait, the service itself was carried out efficiently. Thank you for choosing HIPPO and for taking the time to share your experience.
Team HIPPO
Always good service
Always good service, they collect my bag over a front garden wall, never a problem Always done with care. Always within 5 days.
9 de julho de 2026
Resposta da HIPPO
Hello,
Thanks for the review! It's great to hear that collection over your front garden wall is always straightforward and that the team takes care every time.
We're pleased we've been able to provide a reliable service and get your bags collected promptly whenever you need us.
Thanks again for choosing HIPPO and for taking the time to share your experience.
Team HIPPO
Resposta da HIPPO
Thank you for the great review :)
Service was second to none and the…
Service was second to none and the collection driver was very friendly
9 de julho de 2026
Resposta da HIPPO
Thank you for such positive feedback!!
Team HIPPO
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