Hit Avaliações 5.228

I bought PS5 games from them and my experience was damn good in terms of pricing.

Good company with good prices as long as you can wait for your item. They really need to improve delivery times. I’ve tried to support them for a while now by preordering from them but I consistently never get the game on release day. Usually not even the day after. It’s always a couple of days after release day. Takes of Berseria released yesterday (a Friday), Royal Mail will deliver on Monday/Tuesday. Not good enough if I’m honest. Even things in stock seem to take 2-3 days longer than everywhere else. A good company that I will continue to use but having second thoughts about pre ordering with going forward.

They are incredible. Usually I am not writing any reviews. They don't even force you to do it, but I am more than happy to buy on their website. Ordered Saturday night time. Delivered today (Monday) before at midday. The prices are lower even more than Amazon or other websites.
I would buy more thing from you guys !

Had an issue with Royal Mail delaying my game (not Hit's fault) Kevin sorted it all out and sent out a replacement game so had it in good time for Christmas. That is the kind of service you like and hope for with other companies taking ages to reply to you never mind sorting out the issue so quickly. Thanks again!

Order a switch 2 game, two days ago on offer. Arrived this morning, brand new and sealed. Perfect.

I placed an order with Hit late last month and unfortunately due to postal issues the item seemed to disappear in the postal system. I informed Hit and the customer support was very good, Kevin was very helpful and kindly arranged for the ordered item to be sent with a more guaranteed postal delivery service. I do appreciate such support as the item is a xmas gift so it did get to me in excellent condition in the end.

Really positive experience with HIT, great communication

I ordered 4 games and whilst waiting for delivery I had some queries due to an issue and the customer service was great. Quick replies, honest responses and very helpful.

Some of the best prices online too so I would 100% recommend them.

Like many others I had placed an order for the Yakuza 20th anniversary ps5 edition when annoucedexpecting it'll be fine as many people have said the site is reliable for pre-orders. Turns out it got cancelled because they most likely took too many orders and waited until 5 days before it get's released to say. Now I have to try and find another site that'll sell it for it to not ruin a family member's Christmas . DO NOT PRE ORDER!!!!

They cancelled my copy of Yakuza 20th Anniversry edition a matter of days before release. How do they not know how much stock they'll get? Absolute scam artists.

I ordered the yakuza anniversary collection for ps5 back in early October for release next week and recieved an email today cancelling the order just six days before release when no alternative is available. Can't recommend this company at all for preorders, terrible customer service. Now unable to get this collection elsewhere.

Placed a pre-order for Yakuza 20th anniversary edition a few months ago right after the game got announced. Today received an email saying the order has been cancelled as they don't have enough stock less than a week before release.
Really frustrated as the PS5 version is out of stock everywhere now, so can't even order is elsewhere

Edit: Decided to update from 1 to 3 stars after a response from Hit.
They said that they only sold the number of stock they had confirmed with the supplier back in October, and that on 2/12 they were informed by the supplier they would not be getting the full order fulfilled which is why they had to cancel pre-orders.
Hit did offer to reach out if they did manage to get any more stock, which I did appreciate. It was nice of them to offer, though I did manage to find an open pre-order from another site after this one got cancelled.
Most likely won't be pre-ordering another limited release like this from here again.

Placed a preorder with Hit back in October for the Yakuza 20th anniversary on PS5 and they've left it till 6 days before release to let me know they've cancelled my order. Everywhere else is now out of stock, very disappointing and very poor on their behalf to not even compensate in anyway. Won't be using them again unfortunately.

Bought evercade/super pocket -taito case. Handheld console Fit perfectly. Room for 3 games if using type c- type c and headphones. Otherwise room for 4 games. 2 zipped compartment. Made well with super pocket stitched to case. Glad I shop at Hit first time 4 days ago. Sent item quickly and courier was good enough.

I severely underestimated the supply and demand for Tomb Raider IV-VI Deluxe for PS5; sold out everywhere before launch day.

I’ve been hunting everywhere, whilst the deluxe edition is available from the US and Europe, neither option offers both the European rating system and English language on the outer box. I resigned myself to paying a small fortune for a second-hand copy…

I don’t know how, but Hit managed to find some stock for the European (PEGI) English version. Magic, I say! Price was about same as launch day at other retailers. Game was dispatched very quickly and sufficiently packaged; arrived without damage.

I’ve not ordered from Hit since their dramatic separation from their parent company, but I can now confirm they’re still a fantastic retailer. Highly recommend them!

I was a bit curious about this company so thought I'd try them out. Ordered on the 14th of October, the item was sent next day. It really surprised me because most companies take days, even weeks to ship something. Think from them to me, was about 3 days. It came filled to the brim with paper so it was very well protected. I really can't recommend this company enough.

Generally the best place to buy my ps5 games from, normally have the lowest prices too. The delivery has NEVER been late!
Customer support and service is exceptional. Although its a small business I'd highly suggest using them. They even have a point reward system that gives back once you've earned.
I've spoke to Kevin a few times who always replies promptly and deals with any issues I have.
Definitely a company worth using and I fully stand by them as one of the best.

I have used this company a couple of times now. Just discovered they are a small independent business, and it shows, as they really care about their customers and how they conduct themselves. Some larger companies don't always seem to care as much :(

I ordered a game and Royal Mail mistakenly delivered it to the wrong address. A very helpful chap called Kevin emailed me back and forth regarding my missing item and had a replacement sent to me within 24 hours. Not to mention it arrived the very next day as I needed it for a birthday gift!

Will definitely be purchasing from them again. Thank you Hit.co.uk

Ordered a steelbook ps5 game, which was delivered on a friday by royal mail, who damaged the steelbook in transit(dropped something heavy across box leaving imprint. contacted hit friday afternoon and got a response pretty much straightaway. after a couple of emails(with pics) back and forth issue was sorted and replacement sent out Monday with extra packaging(thanks Kevin) far better experience than when I had an a damaged item from game.

My Amazon order got cancelled due to an issue, and then they were out of stock when reordered. So Hit seemed to be the only other shop selling Trails In The Sky 1st Chapter (excluding ebay). Since I ordered it on release day, already with 10% off, Friday 19th September 2025 at 14:55pm and within 5 minutes it said dispatched I was a little nervous about the pace going off the lower starred reviews. But by 12pm Monday morning it was here !! Since I didnt pay for express delivery that is really good. I will for sure use this company again now I know about them, smaller companies need the help. No company is ever perfect, Amazon lost my parcel twice with 2 other preordered Trails series games. (Ahem obviously stolen)