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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I've ordered a kit test about 1 week ago and I've even been charged extra to get my kit delivered to me in the next day working. However, for some reasons, the kit has never been delivered to me. I've... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered a product with guaranteed next day delivery, this was ordered 6 days ago and it still hasn’t arrived. Tried contacting by email and live chat with minimal response (nothing from the live... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great efficiency from BioSure, order arrived before the week was out. Very discreet as well. Test was very easy to perform with crystal clear instructions. Results within 15 mins, in the comfort of... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have been waiting more than a week for something that i feel like never will be arrived, and i did pay for next day delivery and even after contacting via email, there is no response from the compan... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Laboratório de doenças sexualmente transmissíveis
  2. Centro de Diagnósticos
  3. Loja de vitaminas e suplementos

Escrito pela empresa

The BioSure team have unique and extensive knowledge and have helped hundreds of thousands of people throughout the UK and the world, to #KnowYourStatus. We develop, manufacture and distribute world class self-tests and wellbeing products to help you take control of you.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

152 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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2,7

Todas as avaliações

(152)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This company are extremely doggy

This company are extremely doggy. Using addresses that they haven’t been in for two years. Biosure do you make your nasal sprays in an office or at purfleet works or at 121 brooker as it’s very confusing and just weird.

Using the last three letters of the company called Chembio.
Then having the cheek to use the first four letters of one of there product called Sure check HIV Test

You been caught red handed and maybe that’s why it’s extremely difficult to contact your company with response and why your company were sued by Chembio this is outrageous and laughable

I am not sure what was in these biosure pro nasal sprays bottles we will never know coronavirus protection ?

Being Sued $ 2.6 million dollars no legitimate company gets sued then vanishes

HAUPPAUGE, N.Y., Nov. 22, 2021 (GLOBE NEWSWIRE) -- Chembio Diagnostic Systems Inc. (“Chembio”), a subsidiary of Chembio Diagnostics, Inc. (Nasdaq: CEMI), received an international arbitration award Thursday, November 18, 2021 against BioSure (UK) Ltd, Chembio’s former UK distributor of HIV self-tests.

In April 2014, Chembio and BioSure entered into a distribution agreement under which BioSure was licensed the right to sell bundled products in the UK containing Chembio’s SURE CHECK HIV ½ pouched tests. The distribution agreement terminated on April 1, 2019. On September 16, 2019, Chembio initiated arbitration in New York, USA alleging BioSure breached the distribution agreement, misappropriated Chembio’s trade secrets, and engaged in other unlawful conduct. A final merits hearing was held in April 2021.

In the award, the arbitration tribunal held that BioSure breached various provisions of the distribution agreement, breached its implied covenant of good faith and fair dealing, and misappropriated Chembio’s trade secrets under both federal and New York law. The tribunal concluded that BioSure’s HIV self-test “is substantially based upon and incorporates Chembio Confidential Information in material breach” of the distribution agreement. According to the tribunal, BioSure breached its duty of good faith and fair dealing by using SURE CHECK HIV ½ pouched tests and Chembio confidential information to develop a competing HIV test, and by misappropriating goodwill that should have inured to Chembio’s benefit.

The tribunal awarded Chembio damages of $1,013,875.70 and costs and attorneys’ fees of $1,654,161.08. In total, exclusive of interest, Chembio was awarded $2,668,036.78.

In addition to the monetary award, BioSure has been ordered to immediately:

Stop making, using, offering for sale, or selling the BioSure HIV Self Test.
Transfer all regulatory approvals and filings related to the BioSure HIV Self Test to Chembio.
Stop using the BioSure HIV Self Test name.
Stop making, using, offering for sale, or selling components or other materials developed for the bundled products as defined in the distribution agreement, as well as any other design packaging or labeling associated with the bundled products.
Stop using all marketing and promotional materials in connection with the BioSure HIV Self Test name.
Instruct BioSure’s contract manufacturer to return certain materials to BioSure, including any Chembio confidential information and trade secrets within the manufacturer’s possession.
Return all files and records regarding the BioSure HIV Self Test to Chembio.
Stop using any results, conclusions, or data associated with any studies or performance evaluations related to the BioSure HIV Self Test.

They were selling a product called Biosure Nasal Spray by a company that was called ESSEX LAND DEVELOPMENTS LIMITED before it was changed to Biosure Global Ltd just another greedy company changing names to make a profit from the Coronavirus pandemic shame on you

Biosure or any other companies under Paul Howard Thornton if there are any investigators looking into any companies associated with Mr Paul Howard Thornton companies house website can help

21 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Overall it was a disappointing…

Overall it was a disappointing experience purchasing the nasal sprays directly through the Bio sure website.
The information on the website indicates that the items purchased would be dispatched the following day or the day after.
Having purchased them on Monday evening I expected to have received them by Thursday of Friday at the latest.
Alas there was no indication of the items being dispatched , 4 days after purchase.
I tried to contact the company by email/ phone using the details on the website to no avail. No one answered the phone nor the email.
Out of desperation I contacted PayPal as I had paid using PayPal.
They contacted the company and a couple of days later the sprays were delivered.
What was also disappointing on opening the package was that the expire date of the sprays which contain 400 doses was October 2025!
I will not purchase directly from the company again.

14 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

You cancelled my order

You cancelled my order and you sent me an email that i did! I had to send an email to be explained that tou runned out of stock. This should be stated on your website foro not buying the product. And you should ask me if i wanted to get notified when the product is back in stock.

27 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

I haven’t received my order till date

I haven’t received my order till date

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da BioSure Global

Resposta da BioSure Global

We're very sorry to hear that you have not yet received your order. I can confirm that your order was dispatched on 26 Feb with standard delivery. You should have been sent an email with your tracking code, please be sure to check your junk also. Your order is showing as due to be delivered today, I hope that you will receive it soon but please do email us at info@biosure.co.uk if you are still having any issues. Thank you for your understanding

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, product seems to do what it says, no viruses to Date

14 de janeiro de 2024
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for your review. All the best, the BioSure team

Avaliado com 5 de um total de 5 estrelas

The product turned up quickly

The product turned up quickly, when I use it I do tend to sneeze afterwards? Does it work don't know yet as it's to early to say

8 de janeiro de 2024
logotipo da BioSure Global

Resposta da BioSure Global

Hi Peter, thank you for your feedback. It's not uncommon to sneeze following use but I would recommend to reapply if you sneeze immediately after use. There is no risk of reapplying the spray since the spray is not medicinal in nature and there is no issue of dependency or overuse. I hope this helps.

Avaliado com 5 de um total de 5 estrelas

My order went missing in the Christmas…

My order went missing in the Christmas post and the customer service assistant went all out to get it to me today. Great service from this company.

5 de janeiro de 2024
Avaliação não solicitada
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for leaving your review Susan. Glad we were able to help. All the best, the BioSure team

Avaliado com 5 de um total de 5 estrelas

I thought I will have to wait for…

I thought I will have to wait for parcel up to 2nd January but I got it 31st December so it came on Sunday. I didn't expect that completely. so they always make sure that it comes fast asap. And it is good quality product.

26 de dezembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for your review. Happy New Year from the BioSure team :)

Avaliado com 5 de um total de 5 estrelas

Fast delivery …

Fast delivery and hopefully it will help keep my free from any cold viruses

30 de novembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thanks for your review - hope you are able to stay virus-free this winter season! Merry Christmas from the BioSure team :)

Avaliado com 5 de um total de 5 estrelas

Great service and great product.

Easy to order and arrived quickly. Great product that is simple to use and gives an accurate result quickly. Really impressed, would use again and recommend 100%.

2 de novembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for your review, glad you found the product easy to use. Happy to hear you were able to know your status! All the best, the BioSure team

Avaliado com 5 de um total de 5 estrelas

Very easy to follow instructions

Very easy to follow instructions. Posted off and got the results 2 days later. Clear and easy to understand the report. For things that showed high levels it told you what could cause the problem and what you can do about it.
I was very pleased and will be taking up a couple of things with my GP that I would not have known about unless I’d taken this test.
Would definitely do another one.

25 de setembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for your review Samantha, happy to hear you found the kit easy to use. All the best, the BioSure team

Avaliado com 5 de um total de 5 estrelas

PERFECT !!

Very good experience, efficient,on time and very well packaged. 🌞🌞

25 de setembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thank you for your review! Warmest regards, the BioSure team

Avaliado com 5 de um total de 5 estrelas

Prompt delivery

Prompt delivery, product as described

11 de setembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Thanks for your review! The BioSure team

Avaliado com 5 de um total de 5 estrelas

Very Discreet

Quick delivery and easy to use.

3 de setembro de 2023
logotipo da BioSure Global

Resposta da BioSure Global

Hi Kevin, thank you for your feedback!

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