Great customer service! I emailed Hobbiesville about my order and they responded very quickly. They were able to adjust my order so that I could get free shipping, which I really appreciated. The whol... Ver mais
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Veja o que dizem as avaliações
Poor customer service and unresolved delivery issues I’m very disappointed with my experience so far. My order was never delivered, even though someone was always at home to receive it. The pa... Ver mais
Latka and Joe were amazing. During one of the very panicked Pokemon Pre-orders, my purchases got jumbled and with items going out of stock I was paying double the Shipping with 2 Orders, that would ha... Ver mais
Target's toy sections are a collector's nightmare in San Francisco. Seriously, THEY NEVER HAVE ANYTHING. I couldn't find 'target's in store only exclusive' BatMan & BatPod at any target in the city. M... Ver mais
Detalhes da empresa
Escrito pela empresa
We are an online hobby shop specializing in collectable items. This includes trading cards, board games, puzzles and toys.
Informações de contato
607 Somerset St W, K1R5K1, Ottawa, Canadá
- 6136194441
- support@hobbiesville.com
- hobbiesville.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Slow Shipping
Slow Shipping - Takes about 4-5 business days (about a week) for them to ship out orders. So keep that in mind when ordering. Also, pray that you don't have an issue with the items. They pack well and you will get what you ordered, but this last time they shipped some damaged boxes (the shipping box was very secure so they were damaged in the warehouse before they shipped it for sure) but they refused to acknowledge that could possibly happen. They did not even want to look at pics. They just told me I had to buy insurance if i wanted it covered.. but this is not shipping damage, this is them shipping me something that was already damaged. They had me file a report with Canada Post to try and get insurance back that way and told me I was out of luck. Sorry but you can't ship people damaged stuff and say that it was damaged by the postal company.
Great prices and great customer service
They have great prices and great customer service! My go to shop for pokemon cards!
Pulled Bubble Mew!!!
Package came quickly and in great shape with discreet packaging! Pulled bubble Mew!! Thank you guys so much! Great pricing too especially for Paldean Fates!
Quick shipping of well priced stock
Shopping with Hobbiesville is always an excellent experience. You’ve always got a great selection, terrific prices and the ability to use tools like shop pay and Sezzle make you, as a company, stand out head and shoulders from the rest. Not to mention the shipping being wonderfully quick, well packaged and I personally appreciate how compact the packages arrive. Many other stores send these humongous fridge boxes for a handful of singles and a few packs/decks. Props to your shipping department for that. All of these huge positives have really made Hobbiesville my go to whenever I can’t find what time looking for in the area. I have even gone out of my way while visiting in Ottawa to check out the brick and mortar location. As always selection was fantastic and your employee was very friendly and helpful.
Made the wrong preorder and they helped…
Made the wrong preorder and they helped me swap it around without having to cancel
Thank you
Awesome hobby store
Both online and in store experiences have been great, support for online purchases is fast and concise.
Nothing but the best experiences
I've ordered with hobbiesville about 7 times now and have had nothing but amazing experiences with them. Prices are always very competitive, their shipping has been faster than every other company I order from and their support is on the ball and very helpful! Even during huge releases when I know their busy they always make time.
Possible scam?
Ordered 2 items online, received an email saying it was sent, but the tracking number brought no results. 2 weeks later asked what was happening, then received a second email saying my order was sent out with a different carrier, and received no apology or explanation of what happened. DO NOT RECOMMEND!
Professional
I bought a product, and the next day, the price of that product had dropped. The Hobbiesville team acted professionally by offering a gift card with a value corresponding to the discount difference. Hobbiesville was not obligated to reimburse me, but they did anyway, which is greatly appreciated. Hobbiesville is a young company that stands out among the various retailers in its field, and we often find the best prices in the country. Thank you, and keep up the good work!
Greats deal and helpful customer service
Always happy to get good deals with hobbieville. Chase was also very helpful with my concern. excellent service.
Scalpers
Scalpers; Over-inflated prices & takes 10% of your purchase if you attempt to cancel a preorder
Great customer service
Great customer service! I will shop here again in the future. I highly recommend!
Repeat customer, never disappointed. Thank you Hobbiesville
I've been shopping with Hobbiesville for a while now, and I've always had great service and products. Anytime I have a question, or a small modification to an order, they almost always provide a solution that exceeds my prior request. Thank you !!
Hobbiesville is amazing!
Hobbiesville is one of the nicest places to play, buy or sell your cards. Their price is fair and the customer support is always trying to make sure your experience at the store is what you hope to be.
Finally Got The BatPod!
Target's toy sections are a collector's nightmare in San Francisco. Seriously, THEY NEVER HAVE ANYTHING. I couldn't find 'target's in store only exclusive' BatMan & BatPod at any target in the city. McFarlane's customer service wasn't any help, or any of the greedy scalpers online either. So after about a month & a half I gave up. But luckily I found Hobbiesville! And they sold it for less than anyone else including shipping.
Good selection, good customer service
Great selection, reasonable prices for the most part. The customer service team is helpful and efficient. My go-to in Ottawa.
Great customer service
Great customer service, selection and pricing!
Terrible customer support
Terrible customer support. Doesn’t answer you back so that you aren’t able to refund
They have a nice variety of products at…
They have a nice variety of products at good price.
Incredible service and friendly staff
Incredible service and friendly staff. Best prices typically under market!
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