Hobbysew Avaliações 

550
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Ver mais

Avaliado com 3 de um total de 5 estrelas

The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July. I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the de... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was impressed with the speed of delivery and am pleased with the sewing cabinet the only issue I have is when ordering you had that anything over $600.00 dollars would be free delivery. When placi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de máquinas de costura
  2. também em
  3. Loja de retalhos
  4. Loja de Tecidos
  5. Retrosaria
  6. Serviço de conserto de máquinas de costura

Escrito pela empresa

Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

550 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(550)

49 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great communication and friendly team

Delivery delayed due to insufficient stock to fill my order. Hobbysew team reached out and explained the situation, recommending a similar product to complete my order. Order was delivered within 24hrs of conversation.
Great communication and service would definitely recommend Hobbysew.

19 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service

I had ordered a machine that was on sale, and picked it up from the Kings Park store.
It was ready for me, the staff were very attentive, and offered to carry my rather large purchase to my car.

19 de julho de 2026
Avaliado com 3 de um total de 5 estrelas

Rather slow at shipping

Rather slow at shipping, lack of communication, item arrived with all its packaging torn as it was flimsy plastic, bonus items had fallen out but luckily the couriers had retrieved them and gave them to me separately.

19 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Wow, you are absolutely legends

Wow — what an incredible experience at Hobbysew Kings Park! I’d been on a mission (the dramatic, midnight‑Googling kind) to find the perfect sewing/embroidery machine. I thought I’d found “the one” online — best price, great specs, basically my future soulmate. So I called Hobbysew Kings Park and asked them to hold it until the next day.
Next morning: two‑hour drive, snacks packed, GPS arguing with me as usual. I finally arrived… and OMG. The staff were absolutely fantastic. The manager, Andrea (sorry if I got the name wrong — I was too excited to focus), was warm, welcoming, and wonderfully professional.
And then there was Robyn. This woman deserves a medal, a trophy, and maybe her own public holiday. She spent a full hour showing me different machines, answering every question (trying to getthrough my very heavy Russian accent), and letting me “play” with half a dozen models. I basically turned their store into my personal sewing playground.
Thanks to her patience, I discovered that the machine I originally wanted had a tiny screen I couldn’t read — even with my glasses. That would’ve been a $3000 “oops”. A very expensive oops.
Instead, Robyn helped me find a machine I didn’t even know existed — bigger screen, better features, and still within my budget (my man was thrilled). And then… they handed me a huge bag of freebies. I’m talking Santa‑came-early level freebies.
I left with the perfect machine, an amazing price, and the happiest mood ever. Hobbysew Kings Park — you’re absolute legends. Highly recommended.

5 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A fast quick transaction

A fast quick transaction. Order arrived promptly. Love shopping with Hobbysew 10/10

19 de junho de 2026
logotipo da Hobbysew

Resposta da Hobbysew

Thank you Annette for your lovely review 🌟

Avaliado com 3 de um total de 5 estrelas

Long delivery and expensive delivery

The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July.
I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the delay. As they item was out of stock she sourced it from a Hobbysew shop in Sydney, which was appreciated, but it did take a further 9 days to be received. The quality received was very good and nicely packaged.
The delivery price for 2 metres of fabric was $19.00. This is extremely expensive for delivery within Sydney. Most sites offer free or around half that price.

18 de junho de 2026
logotipo da Hobbysew

Resposta da Hobbysew

I’m sorry we did not meet your expectations. We generally try to keep everything in stock but unavoidable delays may unfortunately occur. Please email me at donnaw@hobbysew.com I would like to investigate your concerns and check why you were charged and odd postage rate.

Avaliado com 5 de um total de 5 estrelas

I have always loved singer sewing…

I have always loved singer sewing machines. I’ve got the singer embroidery machine as well. I wouldn’t buy anything else.

18 de junho de 2026
logotipo da Hobbysew

Resposta da Hobbysew

Thank you for your great review, happy stitching 🧵

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