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Avaliado com 4 de um total de 5 estrelas

Most of the meals are good quality, some seem to have a little too much oil or fat but all in all a good meal prep service. They’re customer support is good, I had questioned some of the nutritional v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Honestly, Homecooks has been a total game-changer for my lunches at the office. The food actually tastes like a proper home-cooked meal rather than those bland, processed ready meals you get at the su... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had a great experience with Home Cooks! The meals are thoughtfully prepared by real chefs and delivered ready to heat it’s such a convenient way to eat well without having to cook every day. The... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

It all began as a local Facebook group in London, where we brought together independent chefs and food lovers. With an overwhelming response, we grew to 30,000 members in months. Now, we deliver chef-prepared ready-to-eat meals that combine quality, affordability, and the joy of human connection nationwide. Welcome to HomeCooks, where the passion for cooking meets the love for eating. Enjoy 100+ healthy and tasty meals made by independent chefs. Stash them in your freezer and enjoy them anytime, for only half the price of a takeaway.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 3 de um total de 5 estrelas

Good tasting food, decent macros, packaging and hygiene levels? A question mark. Perhaps would love to be proven wrong.

So I have to say, some of the meals, like the chipotle chicken and the teriyaki chicken, genuinely taste very nice, and the macros with a quick eye scan look sufficient and look like exactly what they have mentioned in the packaging, or at least similar. The packaging itself is not up to the mark. I would question the hygiene levels when you have packaging which is, very easy to remove, exposing meats or any kind of food for that matter to air is not what I would expect from a food delivery service. It needs to be airtight packaging. I have pictures to show it as well.

I also shared some pictures, specifically of two meals in back-to-back weeks from the same chef that were really not up to the mark in terms of the packaging.

One of the weeks the packaging was too loose, and the other week the packaging was actually broken.

1. Firstly, in the broken packaging, you do not know where that particle that is broken is. Is it inside the food? Is it somewhere else?

2. Secondly, the rice from that meal spilled into the different compartments of that meal itself, but also inside the other meals in the carton, because the packaging for all the meals was loose.

I would really, really question the hygiene levels, but genuinely I'm not hating on the company. The macros and the food quality are good for largely most of the meals. I would love to give it a shot again, but now I'm a bit nervous about the hygiene levels, and I would love to discuss this more with someone in their operations team.

20 de abril de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you for taking the time to leave such a detailed review, we genuinely appreciate it.

We can confirm the refund for your damaged meal has already been processed. Unfortunately packaging damage during transit is something we cannot always control. DPD vans carry a high volume of boxes and occasionally the pressure during delivery can cause damage. It's not something we take lightly and we do work hard to minimise it.

On hygiene, we want to reassure you that all of our chefs hold a 5 star food hygiene rating, and so do we as a business. The majority of our chefs are currently cooking out of SAlsa accredited kitchens, which represent the highest standard of food safety certification available. On top of that we are regularly inspected by the Environmental Health Office who carry out unannounced visits and random meal testing. Samples are sent to independent laboratories to check bacterial development over multiple days and all results have come back clear.


Thank you again for the honest feedback and for the kind words about the food.

Avaliado com 4 de um total de 5 estrelas

Most of the meals are good quality

Most of the meals are good quality, some seem to have a little too much oil or fat but all in all a good meal prep service. They’re customer support is good, I had questioned some of the nutritional values and they were quick to come back and explain.

17 de abril de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Matthew, thank you for the kind words and for taking the time to leave a review. Really glad you're enjoying the meals overall and that our team could help with your nutritional questions. The feedback on oil and fat levels is really useful and something we'll pass on to our chefs. We're always looking to improve so it's great to hear this kind of detail. Thanks for being part of HomeCooks!

Avaliado com 5 de um total de 5 estrelas

I’ve been looking for authentic tasting…

I’ve been looking for authentic tasting ready meals for months.
I’ve tried a few. In fact many and I’ve only eaten four of your meals but I’m delighted! Wow the taste and presentation is on point. I look forward to them. My first was Thai green chicken with jasmine rice. It was absolutely delicious. I could smell its deliciousness when it arrived even though it was frozen.
I only wish the portions were bigger. I don’t mind paying a bit more. Well done to all these marvellous cooks. I manage ME/CFS and it devastates my energy. Cooking depletes me as with most activities so this really helps. Thankyou so much.

11 de março de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for this — it really means a lot to the whole team. The Thai green chicken is a favourite for good reason!
We completely hear you on portions and it's genuinely useful feedback we'll pass on. So glad HomeCooks is making things a little easier — that's exactly why we do this. Take care of yourself. 🙏
HomeCooks Team

Avaliado com 5 de um total de 5 estrelas

It's so easy to order the meals

It's so easy to order the meals. They come well packaged & oh my goodness! The taste of each meal is amazing! The only way to describe them is 'real food'. No sloppy mash, lasagne is properly formed & the accompanying veggies are all so tasty. 100% recommend. Thank you

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for this, "real food" is exactly what we're going for! Really glad the meals are hitting the mark and that everything arrived well packaged. We'll pass your kind words on to the kitchen team. See you next week! 🍽️
HomeCooks Team

Avaliado com 5 de um total de 5 estrelas

So far so good!

Honestly, Homecooks has been a total game-changer for my lunches at the office. The food actually tastes like a proper home-cooked meal rather than those bland, processed ready meals you get at the supermarket. It’s so much better than ordering a takeaway, and more importantly it’s much kinder to my bank account. The variety is great and it’s saved me so much time on prep and washing up. I can’t recommend them enough if you want real food without the effort!

7 de março de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Chris, thank you so much for this — it really made our day! That's exactly what HomeCooks is all about, real food that actually tastes like it was cooked with care, without the supermarket ready meal compromise. So glad it's working for your office lunches and saving you time too. We'll pass your kind words on to the chefs! 😊

Avaliado com 4 de um total de 5 estrelas

Good customer service

Easy ordering, swift delivery, well packaged, one meal was missing, this was refunded and notified by email the same day, only down side no physical paperwork invoice in box with meals, so needed to search junk emails to find invoice/refund details. Tried 2 meals so far, one a little spicy for me but still enjoyable, meal sizes are substantial and have curbed my evening snacking.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Helen, thank you for your kind review! We're glad to hear the ordering and delivery experience was smooth and that the missing meal was resolved quickly. That's exactly the standard we aim for. We appreciate the feedback on the paperwork — it's a valid point and something we'll look into. Really pleased to hear the meal sizes are hitting the spot and helping with the evening snacking! We hope you enjoy the rest of your meals.

Avaliado com 5 de um total de 5 estrelas

Really tasty food

Me and my husband tried our first HomeCooks meal last night and we have really enjoyed it! (Lithuanian Garlic Chicken) We are looking forward to try out a different meal tonight!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you Flory! So glad you and your husband enjoyed the Lithuanian Garlic Chicken — it's a fan favourite for good reason! Hope tonight's meal is just as good. Welcome to HomeCooks! 😊

Avaliado com 5 de um total de 5 estrelas

Food tastes great and delivery was…

Food tastes great and delivery was smooth and not tacky

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you Olivia! Really glad the food hit the spot and that delivery went smoothly. Hope to see you again soon! 😊

Avaliado com 5 de um total de 5 estrelas

Angels sent from God (the meals, and the staff!!)

Whenever I leave a review, I always like to balance out the positives with a few negatives, because surely something cannot be perfect... right? Well, wrong! In fact, very wrong. HomeCooks are 10/10, best of the best, 5 stars, amazing... you get the picture!

I've been with HomeCooks pretty much from the beginning, after seeing them at the Ideal Home Show, in 2022, and haven't looked back since! Their meals are super tasty, made by great independent chefs, in small batches. The meals are always full of flavour, and I love that the chefs are passionate about their cooking, which comes across in the dishes they make. 'Cooking' them at home is a breeze - microwaves within a few minutes, from frozen or chilled, and is super tasty.

If there was a tiny, tiny bit of improvement needed (if you really pushed me!) I'd have to say that portion sizes (both on the protein side, and on the 'sides' side, but especially with the sides) could be improved. I've had a couple of dishes where it has come with carrots, and I've spotted about 5 slices of carrot in the tray, which looks up at me with a tear in it's eye, but throwing some frozen veg in a jug in the microwave for a couple of minutes normally fixes that. Sometimes (rarely) I'll cook myself a bit of extra rice (one of those microwave pouches) but perhaps I'm just a bigger eater than others are (some may say greedy - I just say... enjoying the food so much I want more!!). But in all seriousness, especially as a main meal in the evening, I am left with a little 'if only there was a little bit more' or 'I could do with a small dessert' to just tide me over. Aside from that, I cannot complain, at all.

Promo guys (the ones I saw at the Ideal Home Show, at least!) are absolutely incredible. You guys rock, and I really, really hope that you're back again this year, so that I can see you again! Octavian... words cannot express how fudging brilliant you are. I've had to contact HomeCooks via email, on a few occasions, and have also been a part of their initial Facebook group, and Octavian is just elite. Such a great guy, and always super, super responsive to emails and messages. A credit to the team.

Oh... and the Good Grain partnership that's going on at the moment... AMAZING!! If you're considering adding some of their overnight oats to your HomeCooks delivery, then PLEASE listen to your head (and stomach!) and get them added. They're super tasty.

I've rambled on enough (just like in my emails to Support - oopsies!) but honestly, just give it a go once. The worst that can happen is you don't order the meals again. The best that can happen is you rely on the meals every day, and your oven goes to waste...!

Just a quick FYI for those that have tried the GoPuff meals, and haven't tried the subscription/website meals yet... try them! They're on another level - you'll wish you'd given them a go, because you'll get to try the best meals you've ever eaten! Take it from me - HomeCooks is a winner!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Edward, this genuinely made our day — what a review! We're so glad you found us at the Ideal Home Show back in 2022 and have been with us ever since. That means the world to us.

Your feedback on portion sizes is heard, especially on the sides and it's something we're always looking to improve. Though we love that you're enjoying the meals so much you want more!

And as for Octavian... we'll make sure he sees this. Pretty sure it'll make his week. 😄

Thank you for the love, Edward. Reviews like this are exactly why we do what we do. Hope to see you at the next show!

Avaliado com 4 de um total de 5 estrelas

Top-notch customer service

Top-notch customer service. I like the meal selection too and the eco-friendly packaging. Sometimes the rice is a bit hard (on the sides) and as other reviewers have stated, the portion sizes are a bit small and the website needs some work. I also wish it were easier to just auto-select our usual meals every week, and that the same meals were available every week (sometimes I have to pick ones I don't really like because my favorites just aren't there that week). But overall I really like this.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for the kind words and for taking the time to leave such detailed feedback! Really glad you're enjoying the meals and that our customer service has hit the mark.

Your points on portion sizes, the rice, and meal rotation are all noted — these are things we're actively working on improving. The idea of auto-selecting favourite meals is a great one and something we'd love to make easier for our subscribers in the future.

Thanks again for sticking with us — it means a lot! 🙏

Avaliado com 5 de um total de 5 estrelas

Consistently Good Food

I've been ordering from homecooks for a few weeks now and I can say after trying many prepared meals delivery, they're one of the best out there. First of all, the taste of the food was amazing, the delivery was seamless, the price, and the opportunity to have a variety of food from a variety of chefs is really working well for me.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much, Ian! We're really glad you're enjoying the meals and that the variety is working well for you. We'll pass your kind words on to our chefs — it means a lot to the whole team. See you next week!

Avaliado com 4 de um total de 5 estrelas

Blowing other competitors out of the water

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than about the macros. They also add the fibre content! Would love to see even more detail in their nutrition labels but they are definitely blowing everyone out of the water on pre made meals. And the packaging being eco conscious is such a bonus, no more added worry about plastic leaching into your food! Win win!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for this wonderful review! We're thrilled you're enjoying the meals and that the nutritional transparency and eco-friendly packaging are making a difference. Your feedback on the oil and fat levels is really valuable and we'll pass that on to our chefs. More nutritional detail is something we're always working on, so watch this space! See you next week!

Avaliado com 4 de um total de 5 estrelas

Good

Good, tasty food
I changed from Frive due to lack of flavour variety and I am glad I did. So far I have enjoyed the meals, they are tasty and also my kids love them too (which is a great bonus). The only downside so far is that portion size are a bit small and I wish they had an option to increase portion size. Because of that I increased the number of meals I am buying a week. Overall I am very happy! Thank you

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you Alexandra! So happy to hear the whole family is enjoying the meals — kids approving is always the toughest test! We hear you on the portion sizes and it's great feedback we'll take on board. In the meantime, great thinking ordering extra meals to make up for it! See you next week!

Avaliado com 5 de um total de 5 estrelas

Had a issue when they ran out of boxes…this is how a complaint is dealt with

Had a issue when they ran out of boxes 📦 but not only was it sorted out immediately they gave me a voucher for my inconvenience and apart from that the food is excellent and I have just found Roast Chicken omg I will certainly be ordering more Kind regards jacky slade ……

13 de janeiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Jacky, thank you so much for this wonderful review — it really made our day! We're so glad we could sort things out quickly and that the voucher helped make up for the inconvenience. We always want to make things right!

And the Roast Chicken — great choice! 😄 It's definitely a favourite, and we can't wait for you to try more. Thank you for being such a wonderful part of the HomeCooks community. See you at the next order! 👋

Warm wishes,
The HomeCooks Team

Avaliado com 5 de um total de 5 estrelas

I’m really enjoying HomeCooks

I’m really enjoying HomeCooks. The meals are really tasty with good portion sizes. I also like how there isn’t as much packaging (cardboard) as there is with other companies to get rid of in the recycling each week. The website is easy to navigate as well.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for this lovely review! We're really happy to hear you're enjoying the meals and that the portion sizes are hitting the mark 😊

It's also great to hear the reduced packaging is making a difference — it's something we care a lot about, so knowing our customers notice and appreciate it means a great deal to us.

So glad the website is working well for you too! We hope to keep delivering meals you love. Thank you for being part of the HomeCooks community!

Warm wishes,
The HomeCooks Team

Avaliado com 5 de um total de 5 estrelas

Impressed

I’ve been really impressed with HomeCooks so far. The food has been genuinely very good, with high-quality ingredients and amazing flavour.
I also love how everything is separated into individual portions, which makes it really convenient. It’s easy to store in the fridge or freezer, and heating it up is quick and simple.
Overall, a great experience so far and I’ll definitely be ordering again.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for such a glowing review — we're absolutely delighted to hear you've been impressed!

Quality ingredients and big flavours are at the heart of everything we do, so it's wonderful to know that's coming through. And we're glad the individual portions are working so well for you — the convenience of fridge-to-table in minutes is exactly what we had in mind!

We look forward to your next order and hope every meal continues to impress. Welcome to the HomeCooks family! 😊

Avaliado com 5 de um total de 5 estrelas

Great food and variety

Great food and variety. The meals taste a lot fresher than other meal prep companies and you can really tell the food is made by different chefs. As Simmer for example, a lot of their food tastes samey, like they use the same base. The fact it is separated into compartments is also a big plus.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Max, thank you so much for the kind words — and for such a thoughtful review!

You've hit the nail on the head — the variety and freshness really do come from the fact that each meal is crafted by a different chef, all bringing their own style and flavours to the table. That's what makes HomeCooks special, and we're so glad you can taste the difference!

Really pleased the compartments are working well for you too — it's one of those little details that makes a big difference day to day.

Thank you for being part of the HomeCooks community, Max. We hope to keep surprising your taste buds! 😊

Warm wishes,
The HomeCooks Team

Avaliado com 5 de um total de 5 estrelas

I partnered with HomeCooks and had the…

I partnered with HomeCooks and had the most loveliest experience, there were so many meal options that I actually struggled to decide on 3! I love the idea of having meals prepped for me when I’m working crazy shifts, making sure I am hitting my nutrients with my current marathon training has been a big challenge — but HomeCooks has helped this. Very happy with my overall experience and will definitely try other meals!

19 de novembro de 2025
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Stephanie, thank you so much for this wonderful review — and good luck with your marathon training, that's incredible! 🏃‍♀️

We love that HomeCooks has been able to take the stress out of nutrition on those crazy shift days — that's exactly what we're here for! Fuelling busy, active people with great-tasting, balanced meals is something we're really passionate about.

And we completely understand the struggle of choosing just 3 meals — it's a tough call! We can't wait for you to explore more of the menu. There's plenty more to discover!

Thank you for partnering with us, Stephanie — it's been a pleasure having you. We'll be cheering you on at that finish line! 😊

Warm wishes,
The HomeCooks Team

Avaliado com 4 de um total de 5 estrelas

I've tried various meal delivery companies...

I've tried various meal delivery services and this is the one I'm sticking with. The food isn't the best (frive is better but also much more expensive) but I like Homecooks because they come in paper trays (I don't want to microwave plastic) although you can't recycle them because the paper has food residue. I don't like the gel packs (meals arrived frozen) but guess I can't avoid that with any company. They used to use recyclable silver insulation but have recently changed to silver bubble wrap bags which I don't know if recyclable. Lid s are standard pet 1.

The food is good. I like the way it's separated and that's there's not too much carbs. I don't understand why ALL these meal companies lack veg. It's like a token gesture. You would have thought veg would be a cheap addition?? Good amount of protein. Something I have noticed is a lot of the meals are too spicy for me, reducing my meal options sadly. My favourite is beef bourguignon but sadly that's dropped off the menu now too. You can rate the meals but only order by order so you have to wait until you've eaten everything.

Interactions I've had with customer service have been good.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Thank you so much for such a detailed and honest review, this is genuinely really helpful for us, and we're so glad you've chosen to stick with HomeCooks!

Your feedback on packaging is really valuable. We're always looking at ways to improve our sustainability, and we'll make sure your comments about the bubble wrap bags and paper trays are passed on to the team. These are exactly the kinds of things we want to get right.

We completely hear you on the vegetables, it's fair feedback and something we're always working to improve across our menu.
The spice levels are a great point too — we'll look at whether we can make it clearer on the menu which meals are on the spicier side so it's easier to choose.

Thank you again for taking the time to share all of this, it really does help us improve. We hope to keep earning your loyalty! 😊

Warm wishes,
Octavian

Avaliado com 4 de um total de 5 estrelas

Delicious food and friendly customer service

The food is delicious and there are many options to choose from! Very friendly customer service. I give it 4 starts because website needs some improvement, like sometimes the date of delivery reflects incorrectly but after contacting support team they fix it quickly. There’s more spicy flavourful options and more simple ones so you can pick whatever your taste preferences is you can find something for you. I love the experience overall and I think the food is great!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da HomeCooks

Resposta de HomeCooks

Hi Iryna, thank you so much for your lovely review and for taking the time to share your experience!

We're really glad you're enjoying the food and finding meals that suit your taste, having something for everyone is something we really care about!

We appreciate you flagging the delivery date issue, we're sorry that's caused any confusion and we're actively working on improving the website experience so it's as smooth as possible. Your feedback genuinely helps us get there faster!

Thank you for the 4 stars and for being part of the HomeCooks community, we hope to earn that 5th star soon! 😊

Warm wishes,
Octavian

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