I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
What a great selection of coffees! Can't stop drinking, luxurious taste, wide selection, I love your espresso the most! I think every coffee lover will find something for themselves here - there's e... Ver mais
Great variety of coffee in their sample pack, even have decaff ones. My husband loves strong, aromatic coffee and this was perfect for him. Also, he liked that they came as coffee bags (like tea bags)... Ver mais
Received the sample pack recently and was surprised at how good these coffee tastes considering they are in coffee bags. I didn’t think they would make a good brew but was surprised that it was as go... Ver mais
Detalhes da empresa
Escrito pela empresa
Home Coffee Co. is a UK-based brand specialising in high-quality, Fairtrade, and eco-friendly coffee products. Explore our carefully curated selection of craft coffee brew bags, sourced from global producers, alongside our range of coffee essentials like our electric milk frother and sustainable travel mugs. Make every cup a journey with Home Coffee Co., where quality, sustainability, and great taste come together.
Informações de contato
Reino Unido
- homecoffeeco.shop
No way of contacting this company …
I bought my coffee frother last October and it is not working anymore. I have tried to contact the company via email and have now sent 5 and absolutely no response whatsoever. I have tried a live chat twice but it does not connect you to anyone or even have an automated response and there is no telephone number to contact anyone. Appalling company service . I will now have to go down the route of recovering my money from the credit card company so I can purchase a new one .
16 de outubro de 2023
Dreadful Customer Service
Recently purchased the milk frother, looked great and worked well .. until it didn’t, just two months later.
I have tried several times to contact this company to no avail. I’ve sent several emails, completed the online “contact us” form and started an “online chat”.
Still absolutely nothing, no response. The 1 star isn’t for the damaged product, although I would like a working one. It’s for the customer service, or lack of.
20 de março de 2024
Avaliação não solicitada
Very fast delivery and the frother is…
Very fast delivery and the frother is great quality.
13 de dezembro de 2023
Excellent frother
14 de novembro de 2023
Highly recommended
This is a great product so quick and quiet I love it may order one for work
30 de outubro de 2023
Fantastic coffee best ever.
5 de outubro de 2023
Lovely coffee never tried the bags…
Lovely coffee never tried the bags before but I like these !
2 de outubro de 2023
Product ordering was very easy and was…
Product ordering was very easy and was received very quickly
26 de setembro de 2023
Fabulous company and excellent coffee
Fabulous company and excellent coffee. Highly recommend
3 de setembro de 2023
Coffee taste
Very pleasant, smells like coffee shop coffee , but unfortunately the flavour and taste just falls short of expectation
21 de agosto de 2023
Easy to order
Easy to order, and prompt delivery. I thought this was a brilliant idea and ordered them to take on holiday. Unfortunately they are not strong enough for me and I have passed them on to a friend. A stronger version please.
17 de agosto de 2023
I quite liked the coffee
I quite liked the coffee, unfortunately I found it too weak for my liking.
8 de agosto de 2023
Quick delivery and quality product.
Quick delivery and quality product.
Coffee is delicious
30 de julho de 2023
Love to review your coffee but have not…
Original coffee did not arrive but replacement sent out and arrived the next day.
6 de agosto de 2023
Resposta de Home Coffee Co.
Hi,
We're sorry to hear this. We've checked your tracking with Royal Mail and it appears they haven't attempted to deliver it yet. You should have received it by now, so we will contact them and find out what's going on.
If you could email us through the site and confirm your address, we'll get some more sent out to you.
Speedy delivery Tasty.
13 de agosto de 2023
Resposta de Home Coffee Co.
Thank you for your review! They are tasty, we love them!
Home Coffee First purchase
Great tasting coffee in recyclable sachets, with the coffee bags also compostible. Purchased the decaffeinated options , will definitely be buying in the future
9 de agosto de 2023
Resposta de Home Coffee Co.
Thank you for your review, we're happy to hear you think they're great too!
Ordering and delivery was very good
8 de agosto de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.