Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a... Ver mais

Avaliado com 4 de um total de 5 estrelas

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the polic... Ver mais

Detalhes da empresa

  1. Corretora de seguros

Escrito pela empresa

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Rachel Harvey phoned as agreed…

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rachel Harvey

Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Searching for a comprehensive policy ...

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Homelet renewal by phone

Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good company to use

I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

9 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for your review. We’re pleased to hear you received very good service. Your feedback is appreciated, and we’re always here if you need any further support in the future.

Avaliado com 5 de um total de 5 estrelas

Great service from the team

Great service from the team. Victoria was helpful, professional and patient with me throughout the process

9 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for your feedback. We’re delighted to hear that you received great service from the team and that Victoria was helpful, professional and patient throughout the process. Your kind words are truly appreciated, and we’re always here if you need any further support in the future.

Avaliado com 5 de um total de 5 estrelas

Adam was very helpful and patience in…

Adam was very helpful and patience in communicating with me over choosing the best deal. Thank you.

9 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for your review. We’re pleased to hear that Adam was helpful and patient while supporting you in choosing the best deal. Your feedback is greatly appreciated, and we’re always here if you need any further assistance in the future.

Avaliado com 4 de um total de 5 estrelas

Efficient Handling of HomeLet Insurance Application

The HomeLet insurance application was handled efficiently by Valentin Valeanu. Communication was clear and timely, and the process was smooth from start to finish. Overall, a professional and reliable service.

9 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for taking the time to share your feedback. We’re delighted to hear that your HomeLet insurance application was handled efficiently and that Valentin provided clear, timely communication throughout.

We’re pleased the process felt smooth from start to finish, and we truly appreciate your kind words. If you need any further support in the future, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Home Let

I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and explained everything in a way that was easy to understand. Connor made sure I had all the details I needed and helped me choose the option that was right for me without any pressure. His support and clear communication made the whole experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend Home Let.

8 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience with HomeLet and that Connor provided such kind, professional and helpful support throughout. It’s wonderful to know he explained all the options clearly and helped you choose the right cover without any pressure.

We’re really pleased the process felt smooth and stress‑free for you. Your recommendation means a lot, and we’re always here if you need any further assistance in the future.

Avaliado com 5 de um total de 5 estrelas

The advisor who has handled my call is…

The advisor who has handled my call is very polite, friendly and helpful

8 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for your review. We’re pleased to hear that your advisor provided a polite, friendly and helpful service during your call. Your feedback is greatly appreciated, and we’re always here if you need any further support.

Avaliado com 5 de um total de 5 estrelas

Adam was very helpful with everything…

Adam was very helpful with everything he said

7 de abril de 2026
Avaliação não solicitada
logotipo da HomeLet

Resposta de HomeLet

Thank you for your review. We’re pleased to hear that Adam was able to help and that you had a positive experience. Your feedback is appreciated, and we’re always here if you need any further support.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

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Saiba mais sobre o processamento das avaliações da Tustpilot.

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A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

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