Customer service was slow to reply, however they did rectify my mistake and I received my order well packed. The product was great, just as described.
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Veja o que dizem as avaliações
Hello, I recently purchased a coffee machine from your company. While it has a milk heating feature with a steel container, I noticed that the milk sticks to the container despite following th... Ver mais
A empresa respondeu
After trying my friend’s Turkish coffee machine from Homend, I knew my next purchase would be from them. When it came time to replace my Turkish tea maker after two years, I chose the Homend tea maker... Ver mais
I love the design of this product, the upper chamber being aligned to the engine section from holding parts makes it look really neat and trendy. It’s much more powerful than my previous blender, he... Ver mais
Detalhes da empresa
Escrito pela empresa
𝗛𝗼𝗺𝗲𝗻𝗱 was founded in Turkey in 2009 and quickly added value to homes with its stylish designs in small home appliances. With a mission to develop meaningful innovations and functional solutions that serve life, Homend has been continuously evolving. Now, we are proud to announce our presence in the UK. We enhance your homes with our smart home appliances, contributing value to your living spaces. 𝟭𝟬𝟬% 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗴𝘂𝗮𝗿𝗲𝗻𝘁𝗲𝗲 Experience Homend products for 60 days. Get your money back if you are not 100% satisfied. Smart products, designed for your kitchen counter. Our products come with a 𝘁𝘄𝗼-𝘆𝗲𝗮𝗿 𝘄𝗮𝗿𝗿𝗮𝗻𝘁𝘆.𝗡𝗼 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 and with 𝗳𝗿𝗲𝗲 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 you’ll get a full refund or replacement for any production-related problem.
Informações de contato
Unit 10B Viscount Way, South Marston Park,, SN3 4TN, Swindon, Reino Unido
- 08000448181
- Hello@homend.uk
- homend.uk
3,9
Muito Bom
57 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good
Customer service was slow to reply, however they did rectify my mistake and I received my order well packed. The product was great, just as described.
20 de janeiro de 2026
Disappointed
Very disappointed, no fragrance at all dosnt smell at all very disappointed.
27 de janeiro de 2026
Not delivered.
Not delivered. Kept getting emails saying it was on its way but items were never delivered.
21 de janeiro de 2026
Resposta da Homend
Dear Michelle,
We sincerely apologize for the inconvenience caused. The candles will be shipped next week.
Unfortunately, an incorrectly automated email created some confusion. To clarify, the physical dispatch is scheduled for next week.
Thank you very much for giving us the opportunity to clarify and correct this automated message. We truly appreciate your understanding.
Kind regards
Homend. Serving life
Brilliant site and amazing products at…
Brilliant site and amazing products at a good price
29 de janeiro de 2026
Order never sent (F444306)
Order placed 13th January (F444306)
and as of today, 2nd Feb, not received and not even shipped according to the Shop app. All a bit of a con I feel and won’t use again.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Homend
Dear Neil, We apologize for the inconvenience. As previously shared with our Nordic customers, we scheduled all dispatches to begin the first week of February. Shipping will commence tomorrow and we expect all orders to be completed by mid-February. Thank you for your patience.
A***** Service
A***** Service, perfect delivery, highly recommended and brilliant price.
3 de dezembro de 2025
We got a wonderful smoothie maker
We got a wonderful smoothie maker, and the service was so good. Good bottles with it too!
Thank you Homend!
11 de dezembro de 2025
Avaliação não solicitada
I have a speaking Turkish coffee…
I have a speaking Turkish coffee machine! Tells me enjoy when my coffee is ready!
Airfryer cooks amazing! And meatballs taste better than pan.
Thanks a lot!
16 de maio de 2025
Genuine Coffee
It's great to have genuine lattes at home.
We prefer caramel lattes, which taste great.
16 de maio de 2025
Excellent coffee machine and good…
Excellent coffee machine and good customer service.
Unfortunately our first machine failed to work on delivery.
I contacted Homend who arranged for collection of the faulty appliance and sent a replacement which works perfectly.
6 de maio de 2025
Avaliação não solicitada
Good service
Good service, had a couple of questions about the coffee maker which were answered quickly.
5 de março de 2025
Delivered promptly
Delivered promptly
Great product delivered very quickly with no hassle
7 de fevereiro de 2025
Poor product
Poor product. Couldn’t get it to work properly. Brewed coffee for 10 mins then turned off. Leftover water in the tank. Useless. Couldn’t set the time and aroma button didn’t do a thing. Sent back
15 de janeiro de 2025
Good contact and quick solution to my…
Good contact and quick solution to my problem
3 de janeiro de 2025
Good service
Went out of their way to sort a problem out for us , very good service
14 de janeiro de 2025
Just the delivery had no ideal when it…
Just the delivery had no ideal when it was coming emailed you but could not get a answer
3 de janeiro de 2025
Resposta da Homend
Dear Payne,
We would like to clarify that your email was responded to on the same day. Additionally, the following day, we sent you an update regarding the location of your shipment, which was out for delivery.
We strive to provide accurate and timely communication. If there is anything else we can assist you with, please let us know.
Kind regards,
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