Homevibe Avaliações 

379
O TrustScore é 1 de um total de 5

1,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Tried to buy a garden hose on b&q from this company, after the order was placed I received an evri tracking number. After the first missed delivery, and with every still saying “we’re waiting fo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Delivery much overdue and still waiting. They don’t respond to complaints of non delivery. They mislead on prices by not quoting an additional VAT charge on delivery! Am removing Homevibe from my... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I am totally annoyed with this company I ordered a duvet set grey with unicorns on paid 17.98 inclusive of postage they did reply telling me lost in transit offered refund or send again I took send ag... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought some luxury jumbo Egyptian cotton bath sheets which took over 2 weeks to arrive. To be fair as soon as I emailed they got them sent the next day however when I opened said luxury bath sheets th... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

379 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(379)

8 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I ordered some shelving from HomeVibe

I ordered some shelving from HomeVibe, having paid extra for express delivery the items did not turn up within the time expected two days this was entirely down to the courier company having mislaid my parcel. Good news I have now received my items and are quite happy.

11 de fevereiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Not size stated when i ordered

I order a set of 4 jumbo bath sheets, when they arrived they were only the size of a regular bath towel, I email them stating this to which they replied they would be delivering 2/3 days!!!. I was a bit confussed as they had already arrived so sent another email the following day stating I had the towels but they weren't what I ordered to which they replied again saying 2/3 days. I replied again stating they deliver days ago , I got a reply to say they had been delivered and sent me tracking information. After sending yet another email asking does anybody actually read these emails as it doesn't look that way. Still no refund or email that makes any sense. Won't use again .

8 de fevereiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

If I could give you a minus rating I…

If I could give you a minus rating I would. I ordered 2 throws on 20/12/21 paid via paypal I never received any confirmation from them so had no details other than the notes I made. I have Sent countless emails they have told me twice it was lost in transit did I want a refund or the throws on the first occasion I asked for the throws the second time I asked for my refund. I have now reported this to paypal to try and get my money back. Reading these reviews I believe they are scamming people. Avoid them

3 de fevereiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Sinful

Scammers stealing peoples hard earned cash. They Banked my money and 2 weeks in transit recieved a rip off item that looks NOTHING like the picture. Overpriced tat ripped off for double the price after seeing same on Ebay. My advice; strap on your Usain Bolt shoes and vow never ever again.

1 de fevereiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

I bought a purchase of clothing from…

I bought a purchase of clothing from these guys before Xmas and still not received .. I emailed a couple of weeks back about the status and was told it was damaged on transport .. and offered a refund on the 2 jackets or to re send them and I choose the latter !! I’ve been trying to get an update from them ever since but all my calls and mails have/are been ignored .. I don’t know whether they are scamming me out of money or not ..

Thanks kieran

31 de janeiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 4 de um total de 5 estrelas

Ordered an LED dog collar through a…

Ordered an LED dog collar through a third party on the internet. Incorrect size arrived, so I contacted Homevibe direct but got a bit of an unhelpful message in return.it took me another 3 messages before I was sent the correct size.

31 de janeiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

Avaliado com 4 de um total de 5 estrelas

Took a while to get to me but

Took a while to get to me but, very good item.

19 de janeiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

Thank you very much for the kind words, we are glad you are satisfied with our service.

Best regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

I've only gave them a one as you can't…

I've only gave them a one as you can't score them any lower. 4 months I've been waiting for a mattress topper.
Absolute joke of a company, would recommend you stay well away from them.

18 de janeiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Don’t touch this outfit ordered 2…

Don’t touch this outfit ordered 2 shelving units for garage only received 1 sent emails no reply are no phone calls answered

14 de janeiro de 2022
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!! No evidence that this is a legitimate company. Ordered item. Nothing arrived. No correspondence. No messages at all. Has been weeks! Paid Express Delivery for order to be delivered in 2-3 days. Company does not reply to any emails. Wish I had read these reviews before ordering anything from this company!

29 de dezembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

1 Star would be way over the top for this outfit.

Steer well clear of these dishonest tat-floggers! I purchased an item from this outfit which, when received, bore no resemblance to the item photo as advertised. My advice is to avoid them like the plague; Reece (their "Customer Service Agent" - ha big joke) is useless and obviously in the wrong job; (although it beats me what the "right job" could possibly be for this misfit). They appear to be selling total rubbish while showing photos of much better quality items just to get your money, which is obviously illegal. Ridiculous shipping charges are added, so even if you return a duff product (and you manage a very unlikely refund), they still pocket the postage and you have paid for return postage! Then, just you try to get a civil reply or decent service or anything back. There are others who run this shower - I'll write much more about them in the near future.

23 de dezembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Do not use!

As all the other reviews say, avoid this company at all costs, unless you like throwing your money away. Ordered Xmas lights a month before xmas delivery supposedly 4-5 days. 1 week later no dely, contacted them only to be told delivery 2-3 days, over a week later no delivery, contacted them several times after this, no response at all. Raised a complaint with PayPal and miraculously a few days later a parcel did arrive. Completely the wrong item in a box that looked like it was stored in a puddle. This was obviously done just so they didn’t have to do a credit to PayPal, who then closed the complaint on their pod! Did get a phone call to ask if everything was ok (surprised) told them the goods were wrong, said they would send out a returns label. That was 2 weeks ago, no returns label as yet, the no expecting to ever get one. As per the first sentence, DO NOT USE absolute rubbish company 😖

23 de dezembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We are so sorry that you feel this way, could you please contact us via info@homevibe.co.uk and we will gladly assist you with this matter.

Many thanks.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Wish I had checked Trust Pilot first.

Wish I had checked Trust Pilot first. Ordered goods never arrived. Homevibe advised lost in transit. Asked them to resend and confirm when the replacement was sent. Never responded have requested a refund several times which has not been acknowledged or received. Now escalated through PayPal.

Even though escalated via Pay PayPal they have asked if I want a refund !!! They clearly don't understand plain English.

PayPal issued a refund after adjudicating in my favour.

10 de novembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Poor quality.

Product arrived within time frame, but nothing like ordered, no centre draw string, and far too big despite adhering to the sizing advice. Way over priced I would say despite it being half price. Won’t be using again.

9 de novembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

AVOID HOMEVIBE AT ALL COST!!!

I ordered a heavy duty clothes rail on 19th October and paid £9.99 for express shipping in order to get the items in 2-3 day. I've still not received my order. I've emailed them Twice, but no response. I left 2 voicemails on the mobile number provided as no one responded, but again no response. I've also sent a text to that number and still not heard back.
I am absolutely fuming. Please avoid buying anything from Homevibe Ltd. I should have read the other reviews before placing my order.
Fortunately I paid with Paypal so I'll request a refund through them.

5 de novembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Do not buy from this Company

I ordered some pillows back in April and after 6 weeks they hadn’t arrived. I emailed customer service and asked where they were. They said they got “ damaged” in transit so I asked for them to re send. After many many emails I still have not got my pillows or after I requested a refund, it is now the end of October and they have not emailed me back. I would not buy anything from this company ever Again!!!!! Absolute disgrace. In all my 60 years I have never been treated this bad.

28 de outubro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting and appalling…

Absolutely disgusting and appalling customer service, the worst I have ever come across in my 41 years. “Purchased” telescopic ladders back in June, and I am still chasing delivery or a refund at the end of October!! Without doubt the worst customer experience I have ever had

28 de outubro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

Wrong mini air conditioners delivered

Don’t buy from this bogus company, they are now avoiding my calls and emails. I bought 3 mini air conditioners and they delivered the wrong items. I have tried calling them and sending emails and they are avoiding me. I will take you to court, I want all my money back, you messed up the wrong person.

9 de outubro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

Avaliado com 1 de um total de 5 estrelas

AVOID RIP OFF

AVOID

Order place May 2021. 4 Months ago.
Bad bad company. Total scammers. No items received. No refund given. They sell through Wowcher.co.uk as well.

YOU HAVE BEEN WARNED

28 de setembro de 2021
Avaliação não solicitada
logotipo da Homevibe

Resposta da Homevibe

Hello,

We apologies sincerely that you are not happy with the service we have provided.

Could you please contact our customer service team via info@homevibe.co.uk and we will gladly assist you and resolve your issue.

Thank you for your patience.

Kind regards, HomeVibe

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