This is the 3rd time I have ordered from Hooray-Hero’s and created gifts for family members. The product received is so well made and everyone cannot believe how adorable these stories and illustratio... Ver mais
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Veja o que dizem as avaliações
I requested to translate the book on a different language and the reply to the request was less than 48 hours which was great. Lily who helped me, even notice that I forgot to put my full delivery add... Ver mais
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Horrible customer service. I made one spelling mistake and they couldn't even fix or confirm it before printing. When I message about it (Was super nice too) I was told too bad, so sad give the book w... Ver mais
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Incredible experience ordering from Hooray Heroes. I kept seeing adds and was very hesitant that it was too good to be true. On their website the books looks great but I was still hesitant if I ordere... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to our world of limitless imagination. In it, we create emotional, forever keepsakes in the form of personalized books (and more!) for kiddos, parents, families, couples, and pets. Come join us, and shed a happy tear or two!
Informações de contato
4,5
Excelente
246 avaliações
Pede aos clientes que avaliem
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Such a beautiful book
Such a beautiful book! I ordered one already 2 years ago and I couldn’t help myself but getting so emotional reading all those cute stories. Can’t wait to receive this one! Definitely recommended!!
16 de maio de 2023
Resposta da Hooray Heroes (CA)
Hi Michaela,
Thank you for your review.
We're so incredibly happy to hear that you loved your first one! We are looking forward to hearing about your second Hooray Heroes experience.
Kind regards,
Hooray Heroes
the absolute best book to gift to your…
the absolute best book to gift to your mom. i ordered express shipping and it came within less than a week!! my mom cried when she opened it. i’m just in absolute love with this book.
9 de maio de 2023
Resposta da Hooray Heroes (CA)
Hi Loren,
Thank you so much for your incredibly kind review.
We're so happy to hear that your mom loved her new book. Parents crying happy tears is a common side-effect from all of our books.
Kind regards,
Hooray Heroes
Tracking shipper should be free like…
Tracking shipper should be free like every other store.... the book is on the expensive price too, but it looks very nice
9 de maio de 2023
Resposta da Hooray Heroes (CA)
Hi Mathieu, thank you for your feedback! It was noted. 🥰
Have a wonderful day!
Kind regards,
Maya from Hooray Heroes 🐞
You helped with making mothers day…
You helped with making mothers day super special for my wife! The customization is amazing, the quality is incredible. Love the extra addons that I got to chose from as well.
I will definitely be back and order again!
Thank you for everything!
18 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi Craig,
Thank you so much for the incredibly kind review.
We're so happy to hear that you enjoyed making this gift for your wife and can't wait to make more book for you in the future.
We sincerely hope that Kristina will love her new book!
Kind regards,
Hooray Heroes
Very great company and great customer…
Very great company and great customer service
6 de maio de 2023
Resposta da Hooray Heroes (CA)
Thank you Jessica for your review. Happy reading.❤️
Best,
Hooray Heroes✨
Resposta da Hooray Heroes (CA)
Hi Jordyn,
Thank you for the review.
We're so happy to hear that you enjoyed making this gift for your mom. That is incredibly thoughtful of you. We wish mom a verry happy early Mother's Day.
Best,
Hooray Heroes
so amazing i love it
18 de abril de 2023
Resposta da Hooray Heroes (CA)
Thank you so much for the great review, Vanessa!
Best,
Your Hooray Heroes-team😊
Great gift for Father’s Day
Great gift for Father’s Day! This is my second time ordering from here and the quality and pictures are exactly as shown online!
3 de maio de 2023
Resposta da Hooray Heroes (CA)
Hi Jessica,
Thank you so much for your kind review. 😊
We're happy to hear you love everything our books. We wish you a happy reading!
Kind regards,
Hooray Heroes
Ordering and creating was very…
Ordering and creating was very intuitive and easy to follow and understand. Illustrations and stories are great! Only issue I have is pricing. Delivery fees are on the steep side.
1 de maio de 2023
Resposta da Hooray Heroes (CA)
Hi, Jay.
Thank you for your review.
We're glad you had fun making your book. Hopefully you will enjoy reading it as well 🥰
Best,
Hooray Heroes
After designing the whole book and…
After designing the whole book and getting to the check out. Only to find out I had to go to a Canadian site ( .ca).
22 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi Adam,
Sorry for the confusion, in order to get your ordered delivered to Canada you need to place the order on our Canadian website: https://hooray-heroes.ca/
We hope it didn't take too long to re-create the book and are glad that you were able to complete it on the right website!
Kind regards,
Mia from Hooray Heroes
“The Best Present Ever” -claims mom
My mother took her book to work, and all her coworkers, including her, cried joyfully.
6 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi Jessica,
Thank you for your review! We are delighted that your mom enjoyed her gift! 🥰
Best,
Hooray Heroes
Resposta da Hooray Heroes (CA)
Hi Nick,
Thank you for your review and happy reading! 💓
Kind regards,
Hooray Heroes
Needs Work in the Delivery Department
The process to customize a book is pretty straightforward and easy to do. Shipping and timelines associated with this company are unpleasantly surprising and told to you at last minute. They quote in business days and are very expensive and slow. Terrible delivery system compared to any other company I’ve used.
Just an update 1 month later. I got my book delivered slightly sooner than the delivery timeline. Still a bit long. Shipping cost remains biggest sticking point especially with the cost. The book was well made and definitely great quality. The book is exactly as described with nice thick pages and good quality ink.
17 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi Daniel,
Thank you for your review.
Because there are so many steps between placing your order and delivering it, we take more time just to be sure that your order will reach you in perfect condition.
At the checkout before placing your order, you can choose from several delivery methods that suit you the best such as UPS Mail Innovations and FedEx. We made sure to ship out every book on time but once the book is handed over to the delivery services we have little control over it.
I hope you receive your special book soon!
Have a wonderful day.
Kind regards,
Tilly from Hooray Heroes🌸
Me gusto la idea del libro ya que…
Me gusto la idea del libro ya que muchos tenemos familiares fuera del nuestros hogares y es un buen detalle para que mi esposo nos pueda recordar y recordar aventuras juntos, me gustaría que al final pudieras agregar una fotografía original de todos como familia, Gracias!
9 de abril de 2023
Resposta da Hooray Heroes (CA)
Estimado Josseu Antonio:
Muchas gracias por la reseña. Estamos muy felices de poder poner nuestro granito de arena a que familias como la vuestra se recuerden lo importantes que son los unos para los otros. También poder revivir algunas historias que han vivido juntos. Apuntamos también la sugerencia y la tendremos en cuenta para futuros proyectos. Os deseamos una feliz lectura y que sigáis escribiendo muchas historias juntos.
Con cariño,
Hurra Héroes
Does not disappoint!!
This is the second book we've ordered. And they make the most special gift. Thank you!!
13 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi Kim,
Thank you so much for your kind review! We hope it's definitely not the last one! Thank you for placing your order with us. 💓
Kind regards,
Hooray Heroes
Resposta da Hooray Heroes (CA)
Hi Erin,
Thank you, we can't wait for you to receive it either! 😊
Kind regards,
Hooray Heroes
Great gift, significant Shipping cost.
Great gift! It is nicely thought out, convenient to customize for specific requirement. My only thought was shipping to Alberta, Canada was expensive.
7 de abril de 2023
Resposta da Hooray Heroes (CA)
Hi there,
Thank you for your review, we are happy to hear you like our book! 🤍
We often have special promotions and discounts on certain books, be sure to check out our website for those! 😊
We would like to thank you for your suggestion, your opinion is very important to us and I will let our productive team know about it. 💛
Kind regards,
Hooray Heroes
So easy to create a great book for mom!
8 de abril de 2023
Resposta da Hooray Heroes (CA)
Thank you for your review, Michelle!
Best,
Hooray Heroes
Amazing gift for family and friends
2 de abril de 2023
Resposta da Hooray Heroes (CA)
Thank you for the review!
Best,
Hooray Heroes
Fast email updates!!
28 de março de 2023
Resposta da Hooray Heroes (CA)
Thank you for your review! 🤗 We hope you and your partner will enjoy reading the book for many years to come.
Best,
Hooray Heroes
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