I had the same problem as another customer - ordered deep red flowering Dianthus but received pink ones. I sent several emails which have an all been ignored. These plants were for an anniversary pres... Ver mais
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Veja o que dizem as avaliações
Always good to buy from Hope. Rescue plants are exceptional value, high quality and delivered on time by very happy, polite staff. Christmas gifts (soap bouquet and leaf necklace) were loved by 2 g... Ver mais
This is a family runcompany. Totally committed to plants. They are trained Horticulturists. Extremely friendly, very helpful with gardening questions. I have been purchasing ftom.them for nearly t... Ver mais
Plants arrived in excellent condition, much bigger than we thought they woukd be, in good pots, ready to plant put. They were truly great value - 4 for &16 - we have found exactly the same plant amd... Ver mais
Detalhes da empresa
Escrito pela empresa
Providing the best quality plants direct from the nursery to your door.
Informações de contato
Hornbeam Walk, PO20 8FN , Chichester, Reino Unido
- info@hopeplants.com
- hopeplants.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Non existent after sales service
I had the same problem as another customer - ordered deep red flowering Dianthus but received pink ones. I sent several emails which have an all been ignored. These plants were for an anniversary present, extremely disappointed. I will not be ordering from this company again.
BEING IGNORED.
Ordered online - a dark burgundy flowered lavatera but received a pink one. I could have got a pink one at a fraction of the price at a local nursery.
I've contacted you through your online form, multiple times via email and haven't received a single response. Terrible after sales service. In my opinion ignoring emails is ignorant and awful customer service in general. Disappointing to say the least. And a waste of money. Not everyone can afford to buy a £20 plant, some have to save towards such a luxury. And then to receive the wrong one and all contact be ignored....i wish I had read your reviews before purchasing from you. You've ruined not just my day but also someone's birthday gift.
No Hope
Just a word of warning, if you’re thinking of buying anything from Hope Plants, don’t. A friend of mine bought a Christmas tree from them for £85 and within 2 weeks, nearly all the needles had fallen off. She wrote a comment on their Facebook page, along with photos of the spoilt tree Her comment was removed and she was blocked from their page! I sent them a message through their website explaining what had happened and hoped they would reach out to her. I have not received a response from them, so put a comment on their Facebook page asking for a reply to my message and they have now blocked me from their page too! They obviously are quite happy to take your money, but can’t handle dealing with negative comments.
Always delivered in excellent condition…
Always delivered in excellent condition with friendly,helpful drivers. Much prefer this way of getting my plants as l can order ones that need saving.
they went the extra mile
Fabulous & beautiful Christmas tree…
Fabulous & beautiful Christmas tree again!
Thank you Hope & Happy New Year
What can I say, excellent.
What can I say, excellent service, excellent products, best plants in the area.
Strong mature plants.
Good plants and safely delivered
Wonderful plant's
Wonderful plant's , arrived healthy , Will order more in the Spring
Hope plants are always reliable and the…
Hope plants are always reliable and the plants grow well
I love them, delivered to my door, packaged well 😄
I started using this company in lockdown…
I started using this company in lock down, was great to be able to order the plant,s & for them to be delivered.lve used them several times since & have always found their plants & service really great.
Lovely local and friendly company…
Lovely local and friendly company excellent service
Great company, Great plants
Great quality plants and efficient delivery. Definitely recommend Hope Plants.
Great service
Always a good value purchase with quality plants and efficient delivery.
Plants were in great condition
Never disappointed
Never disappointed with the quality of plants and delivery is prompt
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