Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Hops & Cans is a craft beer subscription club with a twist – you’re in control! Choose the style of beer you want to receive in your box, from crisp IPAs and Pale Ales to tangy Sours and rich Dark Beers. Our mission is simple: to elevate the beer experience in Britain by highlighting the incredible craft beers from small, independent breweries across the country. At Hops & Cans, we believe in moving away from generic commercial brands and introducing our customers to the fantastic variety of microbreweries that make Britain’s beer scene so vibrant. Discover your new favorite beer with us, all with the flexibility of a no-commitment subscription. Join our community of craft beer lovers and explore a world of flavours right from your doorstep!
Reino Unido
3,8
17 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
it took 11 days for my box to come, about a week for them to dispatch and the rest of royal mail to deliver 48hrs. i believe for a premium service it should be dispatched much quicker and with faster delivery. the box itself had a good selection of beers, though the snacks were crushed. 6 cans came in a box and two were loose in a bigger box, which I thought was odd packaging
Can't fault them, amazing beers from well known breweries and ones I've never heard of. I honestly look forward to getting my delivery every month.
Good variety of different sour beers, and great customer service.
£34 for 7 beers you can pick up from supermarkets. Expected more from a place dealing exclusively in sour beers but it was pilot, Siren and even 1 of the 2 vault city beers you can get from Morrisons. Only exception was the VC IRN BRU sour which isn’t sold anymore
Had a great first sour box with hops and cans, they've put a nice selection in there. I understand why there would be vault city apparent as they have a massive sour catalog, I'll just have to see if they mix it up more in the future. I've already tried the lime and coconut gose and it wasn't for me as it was too much like a lager but my partner absolutely loved it. It comes with a nice glass in the first order and always with a couple of snacks.
In the box was
Vault city iron brew sour
Vault city tropical twist sour
Vault city rhubarb and custard sour
Brick brewery hedgerow sour
Seven bro7hers currant affairs sour
Goodh brewing save the princess sour
Goodh brewing mangose
Manchester brewing line and coconut gose
Snacks were sausage flavoured crisps and Cornish sea salt baked almonds by serious pig
Out of the 8 beers , three were the same as last months box so slightly disappointed
Very poor product and service. Requested a modern sours box which only included one genuine modern sour which was a poor quality one by all means. The remaining box contained 7 low ABV beers, none of which were sours! two packets of crisps and a glass. All beers included were either poor quality or can be purchased in supermarkets for a lower price. Seriously who wants 3% basil flavoured beer? Absolutely hanging. Clearly the people running the company have zero knowledge of craft beer if they can’t tell the difference between a modern sour and a flavoured IPA. Laughable really. I contacted customer service to request some form of gesture of goodwill and they ignored my E-mail. Absolute joke of a company and I only gave one star for the glass included in the box. Seriously save your money and don’t waste your time with these jokers. If you want decent IPA’s/modern sours, then use Brewser.
Resposta de Hopsandcans
Hi Graham,
We are sorry to hear that you were not satisfied with your experience, as we always strive to provide a high-quality selection of craft beers and excellent customer service.
We’d like to respectfully address a few points in your review. All the beers in our Sour Box are indeed carefully curated to include a variety of sour beers from some of the best craft breweries in the country. We ensure that our boxes contain a diverse range of flavours and styles within the sour category, including more experimental beers like the basil-flavoured beer you mentioned.
Regarding your communication with us, we did reply to your inquiry and offered a 50% discount on your next box as a gesture of goodwill. We regret if there was any misunderstanding or missed communication, and we always aim to be responsive and accommodating to any concerns our customers may have.
We understand that preferences in beer can vary widely, and we appreciate your feedback which I also mentioned through email. If you have any further questions or would like to discuss this matter, please don’t hesitate to reach out.
Best regards,
Michael
Great selection of local craft beers that rotate monthly so there is always something new to try!
I have just received my second subscription sours box and am so pleased, I actively looked to wear I could leave a review! The variety is SO good and I'm just super impressed with the quality and general experience considering the price. You guys are nailing it. Thank you!
Great service. Really good price for the quality of the beers received. A great touch to get an email with details of the beer and breweries from my box
Have paid for a recent order and haven't received it in nearly two weeks. No record of it from the delivery people and haven't heard back at all from Hops and Cans despite emailing twice. Second time asking for a full refund.
Resposta de Hopsandcans
Hi Tim,
This is not true. I have responded to you very promptly both times (within 30 mins) and offered you a full refund. Unfortunately missing boxes happen from time to time with couriers. We have no problem refunding you.
Please respond to my emails. Perhaps look in your junk inbox.
Thanks,
Michael
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.
