Hornit Avaliações 

35
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My son was lucky enough to receive an Airo from his auntie, it’s been absolutely fantastic at getting him to grips with riding a bike, he is so confident with it and just flies around. It’s a beautifu... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sent the wrong bike. No way of contacting company other than email. Very disappointing service. Would not recommend. Update - see reply from Hornit, although it has taken almost 3 months for them... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The best balance bike on the market. We have 3 kids and have tried several different models over the years. A friend recommended the Hornit Bike and we bought one for our 3rd child. A different class.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our kids absolutely ADORE these bikes! Have tried a few and hands down these are the firm favorite, could not recommend more!!

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Combining innovation, style and safety, our award-winning bikes and cycling accessories have been created to stand up to the demands of real-world riding conditions. Since 2012, we’ve made it our mission to make cycling safer, more accessible and more fun whether you’re 5 or 75.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(35)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Faulty bicycle horn

My bicycle horn stopped working after a couple of bike rides so I contacted the company for advice. My email was answered promptly by Louis who asked me to return the unit for testing but to keep all the fittings for spares and that he would sent out a replacement horn. The very next day I was surprised by a delivery man with my replacement horn. In this day and age I think first class service like this is very rare.
A massive thank you to Louis and Hornit for the prompt way that they resolved the matter.

16 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Balance bike

Fast delivery, lovely bright green bike with thick wheels. The bike is super cool!!
Had an issue with setting bike up (my fault) customer service was so quick and eager to get this resolved
My son loves it!

3 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service

Contacted customer service because part broke on Clug Roadie, sent me a replacement despite being out of warranty! Outstanding customer service.

7 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Airo Hornit... simple the best

Airo Hornit,

Sooooo beautiful balance bike!
Stylish and very, very, very light. Everyone look at the bike and many ask where did I get it.
My daughter is happy. Mammy is happy. I am happy.
What else can I ask?
Well done!!

15 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Hornit bicycle horn developed a…

My Hornit bicycle horn developed a fault so I sought advice from the company’s staff. It was clear I needed a replacement horn. The service was friendly and prompt and deserved 5 stars. Well done Hornit!

22 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This Company is excellent

This Company is excellent. A response to my email was immediate and supportive. A friendly and customer orientated approach offering advice and a solution to my enquiry. Congratulations to Hornit.

2 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products and amazing customer service

We bought our two girls a nano horn each, and they love them. Unfortunately there was an issue with one of them so I contacted Hornit - the customer service has been exceptional and a replacement was sent out immediately. An absolute gem of a company and highly recommended.

2 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superlight Balance Bike !!!

Woohoo how refreshing to deal with a company that really appreciate your business.My little grandson who is18 months old absolutely loves his AIRO Balance Bike and goes everywhere on it !! He got on it as soon as he opened the box! It was an absolute pleasure to deal with Hornit + thanks to the owner + Gigi for their excellent advice and Top service! I ordered the bike and it arrived the next day. You will be amazed how easy it is for a youngster to pick up ride and go where they want to go. My daughter picked the colour white and it looks really slick and sporty!!! Thanks so much + Keep up the fantastic work!

23 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company and the Bikes are boss

Got a great balance bike for my son from Hornit, he is over the moon with it. The customer service was brilliant too, I had an enquiry and the response from Gigi was quick and very helpful. I would certainly recommend them and there products.

2 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My products arrived this morning

My products arrived this morning. Delighted with the product and fitted. Bikes now slotted into the Clug Hybrid.

Have suggested Hornit review delivery confirmation as had to chase and perhaps change the way they respond when a customer sends feedback, it's not defended but looked into. Perhaps just a bad day as previous comments on customer service is superb.

5 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company with great products.

Great company with great products.
I ordered 2 of the Hornit Clugs, and they were dispatched really quickly. I then took a while installing them and realised, my bike tire was too small for the size i'd ordered on one of the Clugs. Emailed the team, and the excellent Gigi responded quickly and allowed me to easily change over for the smaller size. I now have both my bikes against the wall, and am very happy customer indeed!

25 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service!

I dealt with Gigi at Hornit - from start to finish I received 5 star customer service - very polite & friendly - prompt responses and dealt with my queries very quickly. Would 100% recommend purchasing from them.

11 de maio de 2020
Avaliação não solicitada

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